It's no often I will criticise a business in this forum as I believe feedback should be helpful and develop a business. However on this occasion I can't hold back. The Bellevue is situated in a great location just out the centre a fair walk up a hill, but great for the calves. Facilities are fair if not dated. The biggest issue I have with this place is the service. Everything is an inconvenience, you are not made to feel welcome, you are treated like you are in a hostel. No food and drink in the room allowed, unless it's the hotels. They say they are cheaper, they are not. 3 coffees 15 euros!! Give breakfast a miss it's stale and inedible. The staff have no service skills, we were told its a three star hotel and what did we expect, well to be honest a lot more than we got. We were late arriving back one evening and as you are not allowed to take keys with you you have to ring the bell, well the reception we received was awful we had been at a wedding. I could write so much more but in truth I will not. Stay here if you just want a place to put your head and have very low expectations of service. Otherwise avoid. For such a great location they could do so much more. I believe given the level of reviews on this site that are poor the hotel should really start taking note and learning from them, because at the moment they are not. The hotel was 1/3 full at best... I wonder why.
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- Also Known As:
- Hotel Bellevue Amalfi