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“Riviera Tour of Puglia”

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Hilton Garden Inn Matera
Ranked #16 of 30 Hotels in Matera
Derby, United Kingdom
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Riviera Tour of Puglia”
Reviewed July 3, 2013

Hotel rather far out from town centre which surprised us, don't know why we were not aware of this. Hilton Hotel Matera not quite as luxurious as one in Lecce, trouble with safe and wifi connection very poor, kept cutting out every five minutes Evening meal OK, but nothing special. Rather strange atmosphere in hotel, might be OK for large conferences, but just too impersonal. Heard some strange tales from tour members when they went to get a drink at the bar. Almost seemed as if they weren't expecting us. Room very disappointing after Hilton in Lecce, the bed almost looked as though it was for a single person and the room was very small. We did have a balcony, but no chairs or table, so rather pointless. The best thing about the hotel was the outdoor pool which was lovely, also the gardens. I suppose you could argue that being so far out of town, the hotel made up for it by the outdoor facilities. Breakfast was below average. Tour groups were "fed" elsewhere away from the other guests.

  • Stayed June 2013, traveled as a couple
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Helpful?
3 Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (36)
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bebington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 26, 2013

I am amazed by the poor reviews. This hotel is fairly remote and that was part of its attraction. Beautiful, arid fields surrounding it and fantastically quiet. Marvelous pool area and the staff were very helpful and friendly. being vegetarian, the food was perfect for me.

The rooms were not huge - but quite adequate and the bed was comfortable. The hotel has a shuttle bus and if you wanted, there was a supermarket fairly near. We are world wide travellers and this hotel was 'fit for purpose'. We had a very pleasant stay.

Judith Creed 27/6./2013

Room Tip: Ask for a room high up, with a view to the side or overlooking the pool area
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  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank judith c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed June 17, 2013

We stayed at this hotel for 2 nights as part of a large group. The hotel was very remote. We had a small room. The only toiletry on offer was an all purpose shower gel. We were on the ground floor and had a patio area but we couldn't enjoy it as there were no table or chairs.
The breakfast here was adequate. The evening meals were not up to the standard I would have expected. When ordering chicken for one of the evening meals I really didn't expect to be given two chicken drumsticks, a spoonful of frozen/tinned carrots and a spoonful of mashed potato. Thought this was unacceptable.
The outside pool was also closed even though it was advertised as open.

  • Stayed May 2013, traveled with friends
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Helpful?
2 Thank Intrepid_Rover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontypool
Level Contributor
75 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed June 15, 2013

a lovely hotel but not within walking distance of anywhere so transport needed.service the first night was quite slow even tho they must have been expecting us and our first breakfast buffet style had only half of what was available for other guests but our tour guide luigi soon sorted that out.one of our party was ill but reception staff were not that helpful.

  • Stayed May 2013, traveled solo
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Helpful?
2 Thank PontypoolSophie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
339 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 364 helpful votes
Reviewed June 9, 2013

My stay at Hilton Garden Inn Matera was a great experience. I would say from the start that this hotel is not suitable for travelers without a car, as the hotel is about 5 km from the old city of Matera and there are no busses or shuttles available.

Making the reservation as a pre-pay stay with breakfast included, you secure a great deal, hard to beat at any other Hilton Hotel around the globe. We have received an immaculate room and an overall excellent service. The bed mattress and linen were comfy and fresh. Breakfast was outstanding, well served with lots of options.

  • Stayed July 2012, traveled as a couple
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Helpful?
1 Thank Robby_Cristian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matera, Italy
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 16, 2013

Whilst this hotel is modern, with what looks like good facilities, in a park like siuation approx 4 kilometers for Matera. Do not stay here. Faulty Towers would look efficient. Poor food overcooked and badly presented,no internet access, no shuttle bus, no laundry.

Room Tip: dont stay here
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  • Stayed May 2013, traveled with friends
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Helpful?
3 Thank anna s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shefayim
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 11, 2013

Hi;ton garden hotel is locating out of Matera. it's lpcation permite the hotel to give us filling as we stay in "green fields for ever". every things is realy wonderfull includ the welcome, cintinue with the wide facilites of the room and finished with the continental breakfast.

  • Stayed May 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Adi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Matera

Property: Hilton Garden Inn Matera
Address: Via Germania | Borgo Venusio, 75100, Matera, Italy
Phone Number:
Location: Italy > Basilicata > Province of Matera > Matera
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Matera
#13 Business Hotel in Matera
#17 Family Hotel in Matera
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Matera 4*
Number of rooms: 125
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Also Known As:
Hilton Garden Inn Matera Hotel Matera
Hilton Matera

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