When you go to a 3 start hotel you expect: to get what you pay for:
1- you are asked to pay extra to get a view on Matera but,
- you don't get any view
- you have to pay for it
- and the owner is telling you that you should not mater as you will not stay all night looking through the window; this is just unbelievable.
2- Rooms are small and it is really a city where you walked a lot, thus you are satisfied to get back to your room for some rest and then get back out ; in this hotel you prefer to stay out.
3- Breakfast is poor: from the orange juice directly poured from cans that are not hidden in December where there are kilos of oranges sold around.
There is no bread proposed, just local croissant and fruit tarts that have really no taste.
No smile, no effort, this hotel sounds like a cash machine.
If you have choice, go somewhere else.
And meanwhile the owner needs to learn that tourists are not just there to pay they like to be considered as guest with respect and trust.
Tourists are normal people they want to get what they pay for.
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