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Jeanne F
Miami, Florida

Lovely hotel in perfect loaction

5.0 of 5 bubblesReviewed May 21, 2019via mobile
Located right in the main square across from the cathedral, Palazzo Gattini was a great experience. Our room was quiet and comfortable. The staff was excellent, especially Roberto, who solved any issue that surfaced - he is amazing! Everything is within walking distance, but be aware that Matera requires lots of walking and many steps (and often no railings). Don’t miss Osteria de Casale for pizza (and other food) at night - you need a reservation! Matera is the third oldest city in the world and well worth a visit.
Date of stay: May 2019
Trip type: Traveled as a couple
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Reviews (1,158)
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Reviewed April 27, 2019

Can’t say enough about this wonderful small hotel! We were warmly greeted by Teresa at the front desk and shown to our lovely accommodations. Each room is unique, but all include comfortable beds and linens, bathroom amenities, large shower with great water pressure and seating areas. The included breakfast is fabulous, anything you could want to start the day, even their special toast with ricotta and honey. Location is fabulous with a rooftop space overlooking the historic sassi area. Walking distance to sightseeing, restaurants and shops. Highly recommend!

Date of stay: April 2019
Thank SuzyQu15
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 4, 2019

This is a true 5 Star hotel, in fact if a hotel could be higher than a 5 star, this hotel would be it. It is a boutique hotel created out of a former mansion, with about 20 rooms, but has all the services one would expect from a luxury hotel. Our room was huge and very well appointed, and the bathroom was also a good size. The included breakfast was served in the atmospheric cave-like rooms on the bottom floor, with a nice variety of items on the buffet, and waiters to bring eggs or omelets, and coffee drinks. Our rate included use of the spa, which is by appointment. One has private use of the steambath, a relaxation room with tea, and the pool, which is in effect a huge hot tub with jets.

The hotel is located just across from the Duomo, and across from a vista of the sassi. It's an easy walk to the shops and many of the sights, including the cisterns.

I highly recommend this hotel, it's a special treat to stay here.

Date of stay: March 2019
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
2  Thank Ellen S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 19, 2019

We stayed in the Palazzo for three nights at the beginning of March and it was a wonderful experience! The hotel is in the PDuomo pretty much at the top of the sassi district - which means you can get an amazing view juts by walking into the square outside! The hotel is also opposite Matera Cathedral. The hotel is clean, the service was great, and the roof terrace gives a great view across the old sassi district and across the ravine. The room was cavernous with a very high ceiling – and all the standard amenities. We really enjoyed the breakfast (standard continental fare) with the toast with ricotta and honey being a highlight. The restaurant was also supposed to be very good – although we didn’t get the chance to try it. Location wise – it’s a 5-10 minute walk to the squares and the newer part of town but the key point of the hotel is the view form the terrace and square outside. Also, a spa treatment was included in the price which enabled a private session in a the sauna and hydro pool – private as it had to be booked in advance. This was very relaxing the hydro pool in the cave below the hotel was a pleasant experience. Overall, it was a wonderful stay in a great hotel and we would definitely go back.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank Nestacres
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PAL_GATTINI, Booking center at Palazzo Gattini Luxury Hotel, responded to this reviewResponded March 24, 2019

Dear Nestacres,
thank you for this wonderful review! Your kind words are a big reward for all of us who everyday work to give our guests the best service and the best welcome. We are looking forward to welcome you again for your next trip in Matera.
Warmest Regards,

Donato Festa

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Reviewed February 13, 2019 via mobile

Palazzo Gattini was on my wish list since some years as I had seen it in AD and was curious about it. Matera was elected European Capital of Culture in so we decided to go. Well, the place is absolutely fantastic. The interior design is beautiful. I really could not find anything I did not like. The staff were all friendly and kind in a genuine way, with special mention for Clara at breakfast. The room (we were upgraded to a suite) was large and elegant. breakfast buffet was not huge but it offered super quality products, which we like.
In the last years,many hotels in Italy claimed a 5 stars classification. Sometimes this is not really correct but at Palazzo Gattini the five stars are well deserved.

Date of stay: February 2019
Trip type: Traveled as a couple
Thank enricoluca
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PAL_GATTINI, booking center at Palazzo Gattini Luxury Hotel, responded to this reviewResponded March 10, 2019

Dear enricoluca,
thank you for this wonderful review! Your kind words are a big reward for all of us who everyday work to give our guests the best service and the best welcome. We are looking forward to welcome you again for your next trip in Matera.
Warmest Regards,

Donato Festa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2018 via mobile

While it does not have the same “cave” charm as the grotto hotels, Gattini has its own charm via the luxe and beautiful accommodations, the views of the sassi, and the helpful staff. Our room was lovely, with a good size bathroom and comfy seating areas. We only stayed at the hotel for one night, but the staff was quite helpful in transferring us from our other local hotel, arranging our dinner reservation, and making sure our needs were met. The only minor issue we had was with the AC, which really did not cool the room, but again it was only one night so it was manageable. It was also an easy walk into the main part of town from the hotel and to other parts of the sassi.

Date of stay: August 2018
Trip type: Traveled with friends
Thank chpineiro
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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