We stayed here for two nights this past week. I would highly recommend this hotel. The rooms were unique, large, and luxurious. The location is great (right by the Duomo), and the service was the best we received in Italy. Breakfast is very high quality. Our sever (Bena?) was incredibly sweet and kind. Reception staff always greeted us with very warm smiles, which was much appreciated. Lovely hotel in an amazing place.
Dear bleekerstreet,
Thank you for sharing your review on TripAdvisor and we are pleased that you enjoyed your holiday with us.
We are happy that we succeeded in providing you a holiday that left you truly satisfied and we look forward to your return visit for an even better experience.
Warmest regards,
Donato Festa
Booking center
The setting is spetacular, a 9.000-year-old city, and the place, a 1.000-year-old palazzo.Together with great staff, exquisite restaurant, and elegant rooms (I went there with my wife and with my parents-in-law), this was one of the highlights for us in Matera. The fact that such an old construction does not have garage for cars was well managed with the local transfer provided by the hotel to a parking nearby. The rooms with a view to the Duomo are great, so is the room with a view to the montain of Sassi.
Located in the Centro Historico the Palazzo Gattini is a five-star hotel in every sense. Service is impeccable at all levels: dining room, bar, room, check-in. The hotel is strategically located within walking distance of the many stores and restaurants that make Matera the must-see city that it is. If your travels take you to Basilicata, this is the hotel for you.
Dear Frank C
Thank you very much for your kind review.
We are truly happy to learn how impressed you were by the hotel and all our services, it has been a pleasure to make your stay comfortable and memorable.
We hope to have the opportunity to welcome you back in the near future.
Kind regards,
Donato Festa
Our rooms were beautiful with the most comfortable bed that we encountered in our 3 weeks in Italy. We had a little trouble with the wifi but it was functional enough for us to keep on top of work at home. The location was amazing with views of the city everywhere you looked. The staff was very helpful and responded quickly to questions and requests. They set up a trip for us to the cave side of Matera. Our only complaint was our confusion when we arrived in Matera as to where to go with our rental car. I called the hotel and they gave me great directions and sent a van to pick us up. It would have been a little easier for us if we had been emailed instructions prior to arriving in the city. The breakfast was perfect and the women serving us were friendly and helpful. The spa is gorgeous and worth a visit. We used the Turkish bath and pool and really enjoyed our time there. This was my favorite hotel from this trip to Italy. I would definitely recommend it.
This lovely old hotel is situated right in the centre of town in the Cathedral Square. Everything is smart and well maintained and the glass elevators are a delight. Service was excellent. There are many restaurants within walking distance, but of course involving many, many steps.
