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“5 Star Customer Service!”
Review of Victoria Hotel

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Victoria Hotel
Ranked #1 of 23 Hotels in Pescara
Certificate of Excellence
Tampa, Florida
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“5 Star Customer Service!”
Reviewed September 19, 2012

OUTSTANDING customer service! The staff here really goes out of their way to make sure all your needs are met! They offered advice on places to eat, set up transportation, and even laundered some items for us. They sincerely make you feel right at home. The room is clean and modern. The breakfast they offer is a very nice way to start your day, so don't miss out on that! What is also nice, is that this hotel is centrally located to many restaurants and shops. If back in Pescara, we'll be sure to stay here again!

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank Jennel86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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599 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
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English first
Bangor, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 19, 2012

It's hard to know where to begin the praise. The Victoria has it all. All the staff are excellent at what they do with an infectious enthusiasm from the top down. A friendly and informative welcome from Fabio which guided precisely our dining arrangements for the next four nights. A squeaky clean very well appointed room with a first class bathroom with high quality fittings, all of which worked perfectly. Spotlessly clean, good quality bed linen and 'fluffy' towels. A delightful breakfast each morning served by attentive yet discreet staff. The offer to take some breakfast items with us for lunch on the beach was as surprising as it was generous. This was our first stay in Pescara and with the Victoria we struck gold. Congratulations to all who have anything to do with the running of this establishment which is a credit to you all. Should anyone wish to check the authenticity of this review I can be contacted on gsillery@aol.com.

  • Stayed July 2012, traveled as a couple
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Helpful?
1 Thank Gerald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 18, 2012

This hotel has the best customer service I've ever received -- enthusiastic, friendly, accommodating, patient, resourceful. This is the only time I've ever been anxious to write up a hotel on Trip Advisor, and these guys deserve all of the praise seen on the website. A high class place that welcomes clients with warmth and panache. The breakfast was great, the rooms were pretty and the location is fantastic.

  • Stayed September 2012, traveled as a couple
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    • Location
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Helpful?
1 Thank agoalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 10, 2012

We had one of the best holidays of our lives in Pescara, and the Victoria Hotel was a major part of that. The location is superb - on a quiet central street with *no traffic*! Easy to train station, easy to beach and easy to promenade. Staff were great - really great. Superb advice about local eateries, etc - and just generally genuinely helpful.

Room Tip: Choose a balcony room.
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  • Stayed August 2012, traveled as a couple
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Helpful?
2 Thank Shane O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 9, 2012

I was greeted warmly by the manager, Fabio, on my arrival, who had my bag taken to my room before showing me to the bar for a courtesy drink, served to me by the affable and multilingual Adriano. I drank my beer outside the hotel and soaked up the buzz in the slightly off-cental Pescara location. On returning inside, I was given WiFi passwords, and had any restaurants, bars, landmarks and shops that might be of interest to me drawn onto a map as Fabio talked me through Pescara.

My room had a balcony looking towards the lively plaza, complete with shutter which kept sound and light out in the early mornings. The shower was great! one of those ones with body sprays as well as overhead. Breakfast was an all-encompassing continental variety, and Adriano would take requests for anything specific. Service was excellent.

At the end of a fairly tiring 5 day trip across Abruzzo, this was just what I needed for a couple of days. Value was excellent - the only reason I give this four stars is that it was a little extravagant for my usually simple needs - but it was just what I needed to get fully rested up and not have to worry about anything at all about my visit from start to finish.

  • Stayed September 2012, traveled solo
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Helpful?
Thank popegregorythe9th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed August 31, 2012

Lovely staff, so helpful. We managed to get lost on the night we arrived, so called up the hotel who sent a taxi for us. Everyone was so nice to us, and it was our first day in Italy so we weren't very good at Italian at that point so it was much appreciated! Really nice clean rooms, very luxurious. Art on all of the hotel rooms which is a nice touch. Really good breakfast!

  • Stayed August 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank hannah p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 5 Contributor
83 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed August 29, 2012

WOW, this was the most wonderful hotel and experience that we encountered on our two week tour of Italy.
The room was adequate, clean modern etc not large;the beds were fine but what made this the best hotel out of all of our hotels was the service. Had we had this when we first arrived in Pescarra we would have known where to eat where to shop etc etc as, as soon as we arrived the receptionist explained everything to us. We were given maps of where to go where to eat ect.
We had courtesy aperitifs, nothing was too much trouble. I needed info on a cemetery and before asking it was available.
The breakfast was the best, fruit, freshly pressed orange, omelettes made to order............. It was just fantastic !!!
I can not recommend this highly enough !

  • Stayed August 2012, traveled with family
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Helpful?
1 Thank vi0let17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Victoria Hotel

Property: Victoria Hotel
Address: Via Piave 142, 65122 Pescara, Italy
Phone Number:
Location: Italy > Abruzzo > Province of Pescara > Pescara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#1 Romantic Hotel in Pescara
#1 Family Hotel in Pescara
#1 Luxury Hotel in Pescara
#1 Business Hotel in Pescara
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Victoria Hotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
The Victoria Hotel in Pescara is a modern property located in the heart of the tourist and commercial center of Pescara, in the middle of the "shopping district", within a very short walking distance to the seaside and to some of the best restaurants and venues of Pescara. The Victoria Hotel Pescara has twenty-two comfortable rooms and one suite, all with parquet floor, planned with the aim of pure comfort and attention to details . The Victoria Hotel has also a gym equipped with professional equipment, available for guests, free of charge and upon reservation, a private meeting room and a large and modern business area . It is also available for the guests of the Victoria Hotel, free of charge and upon reservation, a cozy wellness center. All the hotel areas are equipped with air conditioned and high-speed internet access with optical fiber. The Victoria Hotel Pescara is just a few minutes walk from the Pescara Central Railway Station and the adjoining Bus Terminal, 1 km from the tourist harbor and 6 km from the Pescara Airport. It is easy to reach the industrial area of ​​Chieti. The property has private and free parking spaces. Within a short distance, with an additional fee, is also available a guarded parking garage and elegant seaside resort. ... more   less 
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Also Known As:
Victoria Hotel Pescara

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