I've been to a few 4 star hotels and this one is certainly not one of them! When we arrived, we were greeted by two men in jeans. No information about breakfast times or anything. We went to our room (501, keep away from it!!), it was the only room in that floor (next to the swimmimg pool and party area). When we went in we noticed a bad smell (sewage) so we asked for it to be changed and the man in reception was more concern if we had touched anything than the reason we wanted it changed. We got another room and during the night there was heavy rain, that came through the balcony doors even though they were closed.
The room was OK but badly finished. The only good thing was the shower. They did not put any more shower gel when we had used the ones provided, we were never aknowleged by the staff when we entered/exited the hotel and they were always dressed in jeans.
Let's face it, the hotel inspector would have been shocked that the place was given 4 stars in the first place.
Not going back again!!!!
- Official Description (provided by the hotel):
- Hotel Del Carmen Valencia is a 4 four stars hotel located in the heart of Valencia in the famous district of El Carmen, within walking distance of Old Town: Plaza de la Reina, Miguelete, Valencia City Council … Hotel Del Carmen Valencia is a hotel that has 25 rooms, offering customers a personalized and unique treatment.The common areas and other facilities have been specially designed for the enjoyment of customers ... more less
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- Also Known As:
- Acta Del Carmen Valencia
- Acta Del Carmen Hotel