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“Wow, what a little gem!”

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Vincci Palace Valencia
Ranked #28 of 99 Hotels in Valencia
Certificate of Excellence
London, UK
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Wow, what a little gem!”
Reviewed November 30, 2013

Spent a long weekend in November at the 4 star boutique Vincci Palace having secured a deal from Voyage Prive. I was attracted by the location which is slap bang in the middle of the historic district as well as the price.

We were allocated room 304 which was a well appointed superior corner room on the 3rd floor complete with lots of natural daylight and a balcony/terrace on both sides. The room itself had a massive double 4 poster canopy bed (2 combined single beds), 2 comfortable sitting chair, a desk area and a bathroom hidden behind 2 sliding doors.

The buffet breakfast is served in the 3 room restaurant area and has a variety of continental and hot food items all of which are adequate. The coffee is excellent.

Based on the accommodation and service, this hotel is a match for any 5 start hotel in Valencia and I would happily stay there again, although I did not use the spa or frequent the bar.

Tip 1: the transfer from Valencia airport is easy by taking the 3 train to Colon station. The cost is less than 5 euros per person and takes no more than 30 minutes.
Tip 2: the cathedral is a short walk from the hotel

Room Tip: Room 304 is a large superior corner room with a 4 poster canopy bed and a terrace you can use for pr...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank No1snoopyfanuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Palace Valencia, responded to this review, December 2, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (127)
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Sheffield
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 4, 2013

I recently took my son to Valencia for a half term holiday. The Vincci Palace hotel really made our stay, the staff were excellent and spoke very good English, my son had free unlimited wifi [bonus!], and the breakfast was absolutely brilliant. A really relaxing place where you are made to feel at home, well done Vincci Palace..!

Room Tip: A room with a street view is great with your own small balcony to watch the world go by...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davidjsheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Palace Valencia, responded to this review, November 5, 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 4, 2013

A great location for exploring Valencia! Was very happy with this hotel - a spacious room, lovely bathroom with a decent shower, and very nice decor. Only issue was with the room lighting - I loved the freestanding lamp adding a touch of class, but the lights were a little difficult to work out.

Nonetheless, I would not hesitate to recommend this hotel to anyone visiting Valencia - friendly staff and a lovely place to stay.

We didn't bother with the hotel breakfast, there's so many great places to eat on the square just 3 minutes away. Take advantage of the great location of this hotel to see the stunning cathedral when it opens at 10am - it is over-run with tourist groups later in the day.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hollie_RS_88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Palace Valencia, responded to this review, November 5, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service we offer our guests in the future.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gandia, Valencia
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 2, 2013

Having stayed in many of the 4 star hotels in Valencia we thought it time to give Vincci Palace a try. A very disappointing experience. The staff are very polite and efficient and nothing was too much trouble, but the problems lay with the rooms. They are smaller than most 4 star establishments. Initially I thought a mistake had been made and that we were in a single room. Confirmed, I thought, when I saw a single glass and toiletries for just one person in the bathroom! However after speaking with reception it appears not the case. All standard rooms are the same size with superior not much bigger. The rooms are very clean and well presented but are dark and the lighting is subdued. Adds to the general cramped feeling. There is almost no storage space. Just one drawer in the entire room and the hanging space is very narrow, maybe 500mm (see photo). The bathrooms are modern, with powerful showers and good fittings.
Our 1st floor room, overlooking the side street, had a further problem with the noise from the street below during the night and also early morning street cleaners, delivery drivers, etc. A room on a higher floor is recommended. You also get the bonus of a small balcony. Sadly no balconies on the 1st floor.
Just one English language channel on the TV (CNBC). A dedicated news channel (CNN, BBC World, Euronews) would be welcomed.
One great attraction with this hotel is the underground car park. Convenient and inexpensive. Due to the size of the car park lift, the car park is unsuitable for large saloons and 4 x 4s. (Merc C200, no problem).
Glad we tried it but will return to Vincci Lys and Husar Dimar.

Room Tip: 1st floor rooms do not have a balcony and street noise is a problem. These rooms also tend to be in...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xcpoct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Palace Valencia, responded to this review, November 21, 2013
Dear guest,
Thank you very much for staying with us and for sending us your opinions. We are pleased to read that you were pleased with the treatment you received from staff, the cleaning and the bathroom. Our guest´s satisfaction is our reason to be and what we work for every day in Vincci Hotels.
We regret, however, that we did not meet all of your expectations. We can assure you that we will take note of your feedback: it will help us improve the service we offer our guests in the future.
We are sorry if the room you were assigned was not to your liking and would like to inform you that any guest who is not happy in this regard can notify us and always in so far as it is possible our staff will offer a change of room, trying at all times to make their stay pleasant and enjoyable. We would like to clarify in any case that all of our rooms and services meet the sizes established by the regulations in effect for 4 star hotels.
Regarding our parking, we would like to clarify that access is made using a car lift of 2,50 meters in width, 1,99 in height and 4,90 meters in length, guaranteeing access to all vehicles that meet these measurements.
We would also like to indicate that we have available 9 Spanish television channels and 6 international ones (French, English, German, Italian and Russian).
We are at your disposal for whatever you may need.
Warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
east sussex
Level Contributor
250 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed November 2, 2013 via mobile

Fantastic location in centre of the old city. Two minutes walk to the cathedral and close to the Colon metro station, which was fantastically easy to catch a train from the airport. Do not bother with taxi's from the airport as the train is so easy and cheap, around €4 euro's each way. Hotel was good and a bit quirky which was nicely different to the norm. Breakfast was fine and served until 10.30am. Staff friendly and eager to help. Tourist office is just 30 seconds away on the same street. Would have been nice to have a swimming pool, but not the end of the world. A god hotel right in the centre. Would recommend to friends.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank gsxrEastSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Palace Valencia, responded to this review, November 4, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service we offer our guests in the future.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weymouth, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 23, 2013 via mobile

Stayed here for 2 nights for my birthday, excellent location 5 mind from Colon metro, 5 mins from Cathederal. Staff very welcoming and helpful, bottle of champers in room as bday present. Excellent stay. Also recommend Suzy from Valencia Tours.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dazza2309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Palace Valencia, responded to this review, October 24, 2013
To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 20, 2013

I booked 2 rooms for 6 days and stayed with the family.

The hotel is perfectly located in the city center. The rooms are of reasonable size and elegantly decorated, and the receptionists are exptremely friendly and helpful especially Tania who was acting very much like a city guide (advising where to go and what to do etc.)

One service that is very useful for families staying for a long stay is the full washing machine load for 10 Euro. In the absence of nearby laundry this service was very important, otherwise, we would have paid a fortune using the usual expensive laundry service.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nafez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Palace Valencia, responded to this review, October 21, 2013
To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vincci Palace Valencia

Property: Vincci Palace Valencia
Address: Calle Paz 42 Esq c/ Bonaire, 46003 Valencia, Spain
Phone Number:
Location: Spain > Valencian Country > Province of Valencia > Valencia > Sant Francesc
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#8 Romantic Hotel in Valencia
#15 Business Hotel in Valencia
#17 Luxury Hotel in Valencia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Vincci Palace Valencia 4*
Number of rooms: 76
Official Description (provided by the hotel):
In the most select district in the centre of the Turia’s capital, we find the Vincci Palace Valencia. Located on calle de La Paz, two steps away from the Plaza Porta de la Mar and Paseo de la Ciudadela, it is in the city’s great tourist area, five minutes away from the Cathedral and the Church of Nuestra Señora de los Desamparados (Our Lady of the Forsaken), also right next door to the Serranos towers and the famous “Miguelete”. The building, in the traditional style of most palace residences in the city centre, has been totally refurbished to maintain its impressive façade while remodelling its interior to make it one of the capital’s most contemporary hotel establishments. ... more   less 
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Also Known As:
Vincci Palace Valencia Hotel Valencia
Vincci Valencia

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