I stayed here 3 times in the past year and all stays were good. I like the modern decor very much and even if the location is not good for sightseeing I decided to return as I was happy with the room design, quality bed, bathroom and ameneties offered.
The hotel is definitely not 5*, maybe not even 4* (some publicity say 4, some 5*). The rooms and the common areas are state-of-the-art, but everything else (sauna, gym, restaurant...) are not in accordance of the official rating or are non existent.
The front desk staff were slow and confused. The language skills are not their strong part.
We always ate breakfast which was excellent, but the dinner service was somehow slow and inconsistent. The restaurant is expensive, so one would expect a little more dedication from the waiters. That's why we only used it once. The concierge box was always empty when needed and when I asked the front desk, didn't have any idea nor knew the basic city info.
Next time I will book a Meliá hotel in front instead.
- Official Description (provided by the hotel):
- The Hotel Sercotel Sorolla Palace is a welcoming new hotel in Valencia. It is located in a part of Valencia that has experienced major growth within the commercial, business and finance sectors, a mere 15 metres from the ’Palacio de Congresos’ in Valencia. Beautifully decorated, the Hotel Sercotel Sorolla Palace boasts 271 completely equipped rooms and offers free wifi internet connection throughout the hotel – this includes the rooms and the communal areas. It will be installed and be available 24 hours a day. Combining characteristics of a great tourism hotel with an urban hotel ideal for business purposes, this is the perfect setting for meetings and banquets. There are ten function rooms available, all filled with natural light and equipped with the latest technology, guaranteeing a successful event in Valencia. ... more less
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- Also Known As:
- Sercotel Sorolla Palace Hotel Valencia
- Sorolla Palace Valencia
- Sorolla Palace Hotel Valencia