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Traveler rating
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All reviews sea view hot tub outdoor jacuzzi rooftop deck beach promenade city centre nice hotel steam room paella stay at this hotel again buffet breakfast nice breakfast metro stop spent nights tourist bus old town tapas
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Reviewed October 31, 2018 via mobile

We had a fabulous mid-day meal at the restaurant with the wonderful Carlos as our waiter. The food was exceptional and the service even better. Carlos told us the paella was voted one of the best in Valence s and we could see why!!! We had a great view of the nearby beach. We highly recommend it!!

Date of stay: October 2018
Trip type: Traveled as a couple
Thank Jack O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neptuno2, Director de Relaciones Públicas at Hotel Neptuno, responded to this reviewResponded November 10, 2018

Thank you very much for your five stars feedback!
We're glad to know that you enjoyed your visit in our restaurant.
We hope you to come back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2018

Our family decided to go to Valencia in April (and later in July) this year. April trip was not planned at all, off the cuff we went. Spent 2 nights at Neptuno hotel. Very nice, room, cleanliness, friendly personal at reception and in the bar. Breakfast was good and with a sea view. Located nicely at the end or one could say at the very beginning of the promendate (the walk). Hotel has a roof top with nice views but we decided not to go up since it is the 5th or 6th time we are in Valencia. I would recommend this hotel for location, value for money, lots of eating places next door, beach is obviously so close... well it is actually on the beach itself.

Room tip: Front see view or corner sea view
Date of stay: April 2018
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank andrei2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neptuno2, Director de Relaciones con Clientes at Hotel Neptuno, responded to this reviewResponded October 28, 2018

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2018 via mobile

Really nice hotel with great views, gym and hot tub on ground floor, roof top
Sunbathing and hot tub looking right into the glorious beach.
Rooms are nice and we had a mice sea view room; no kettle in room bizarre so no tea or coffee making.
However the cafe/food and drinks are not good at all... coffee was out of machine, Mediterranean bread was a basic roll
Toasted, when asked where the Mediterranean bread was as per menu listing, we were informed they had run out but did t think to let us know! The salad had seen better days too, together with a hefty price.
Area very very quiet, restaurants along beachfront extremely quiet too.
Nice hotel but don’t eat here and you’ll have nice time

Date of stay: September 2018
Trip type: Traveled with friends
Thank jublylovely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neptuno2, Director de Relaciones Públicas at Hotel Neptuno, responded to this reviewResponded October 5, 2018

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2018

We stayed 5 nights in Neptuno & enjoyed it.
Good points included location, gym, sleep quality, breakfast setting.
Not so good included breakfast understaffed on some days (leading to no fresh fruit / juice available for too long) & relative inflexible approach to an issue (resolved thanks to Marina).
I'd try another hotel if I returned to Valencia - too corporate for us.

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neptuno2, Director de Relaciones Públicas at Hotel Neptuno, responded to this reviewResponded October 5, 2018

Dear client,

Thank you very much for your comment. We are very happy that you enjoyed your stay even you didn't like our breakfast. Our hotel is not too corporate, it is just that your visit to Valencia was in a fair weekend so our clients were more bussiness one. I hope you can come back in any other period.
Kind regards.

Hotel Neptuno Team

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Reviewed August 27, 2018

We went here on summer 2017 and we had Suite with Hot Tub room. It was marvelous, the room is directly facing the beach, and has quite large private deck where you can sunbathing there and has a outdoor Jacuzzi. Very cool sunrise view from the room while enjoying jacuzzi, and also we always end up the day with jacuzzi again, enjoying sunset, accompanied with Rioja wine and cigar, what a fantastic experience.

Room tip: take room which facing beach
Date of stay: September 2017
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank petergunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neptuno2, Director de Relaciones con Clientes at Hotel Neptuno, responded to this reviewResponded August 28, 2018

Dear guest,
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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