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All reviews free bike hire train station old town city centre hotel is located nice hotel bars and restaurants minute walk recommend this hotel top floor easy walking distance family room main station buffet breakfast stayed here for nights city trip small fridge
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Reviewed 4 weeks ago via mobile

Just back from our second visit to Petit Palace, and another chilled, relaxing holiday in Ruzafa. We were lucky to have the room with terrace again where we could relax or sunbathe - we did also experience couple of short-lived thunderstorms due to time of year and got some amazing video of it from inside, across the terrace - interesting experience when you're safely inside! As before all the staff at the hotel greet you warmly and nothing is too much trouble. Thank you again to Miriam, who we saw most days and, and the gentleman who was usually there in evenings when we returned and gave us answers to some questions we had. We hope we will return again.

Stayed: September 2018, traveled as a couple
Thank ScotlandIzzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina N, Director de Recepción at Petit Palace Ruzafa, responded to this reviewResponded 4 weeks ago

Dear ScotlandIzzy,
Thank you so much for taking part of your personal time sharing your experience with other posible guest.
Thank you as well for such a wonderful review about your stay with us and for the score given. There is no better reward to our daily job than reading it. We will pass your lovely comment to Miriam who I am prettry sure will be really proud of it.
For us will be a pleasure to have you between us again.
Kind regards from all the staff.
Carolina Noverques
Front Desk Manager

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Reviewed September 5, 2018

We arrived around 2pm & was told our room wasn't ready Check in time is at 3pm so we waited but we didn't get our room until 3:40pm . We were offered by the reception a room with a terrace for an extra 15 euros a day which we declined. but ended getting it for free because of the long wait. The room was very small - as soon as the door opens the bed is there the only bonus is its clean but the showers is very small.

Room Tip: Balcony means less room space
Stayed: September 2018, traveled as a couple
Thank Isamubb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina N, Director de Recepción at Petit Palace Ruzafa, responded to this reviewResponded September 11, 2018

Dear Isamubb,
Thank you for taking part of your personal time sharing your experience.
We do apologize for not having a good experience at the hotel. There is nothing more important to us than our guest satisfaction, we are sorry for not being like this on this ocasion.
We usually have most of the rooms ready between 14:00 and 15:00 pm, just in occasional days we have them later. Unless the previous guest checked out later than usual or there is anything we need to repair in the room. We offered you other room types in order to provide the room earlier unfortunatly the room with terrace was not available before due to some repairs.
We beg you to take it as a punctual incident and you give a second opportunity in order to improve this last experience.
Kind regards
Carolina Noverques
Front Desk Manager

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Reviewed August 29, 2018

Nice welcoming room, Good location with many small restaurants and bars in the neighbourhood, very friendly staff at the hotell, perfect tasteful breakfast. Just a 15 min walk from Joaquin Sorolla centralstation.

Stayed: August 2018, traveled as a couple
Review collected in partnership with this hotel
Thank CristerEr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salvador P, General Manager at Petit Palace Ruzafa, responded to this reviewResponded September 2, 2018

Dear CristerEr.
Thank you for this beautiful review of your experience with us.
We hope you have enjoyed a very pleasant stay and it's a great pleasure to know everything has been to your liking.

On behalf of the whole team of Petit Palace Ruzafa, Thank you for your trust and see you soon!!!!.

Salvador Prades.
General Manager.

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Reviewed August 9, 2018 via mobile

Clean, modern hotel in a nice neighbourhood full of cosy restaurants, little shops and only 15 mins walk to the city centre. The standard room is comfy and well equipped. It had everything we needed for our stay. Staff is very friendly and helpful, they also help you with booking excursions. We didn't do breakfast in the hotel, because of the many choices around, but you can also get it there. Hotel is perfect to explore Valencia.

Stayed: August 2018, traveled as a couple
Thank Eve957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salvador P, General Manager at Petit Palace Ruzafa, responded to this reviewResponded August 12, 2018

Dear Eve957.
Thank's for sharing this fantastic review of your experience with us.
It's a great pleasure to know our hotel, the friendliness of our team and the lovely Ruzafa Quarter have been to your liking. Our best reward is to know you have enjoyed a very beautiful experience.

On behalf of the whole family of Petit Palace Ruzafa, thank you for your trust and see you soon!!

Salvador Prades.
General Manager.

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Reviewed August 9, 2018

The hotel is located in a very nice area, surrounded by bars, restaurants and 5 minutes by bike from the old city of Valencia. The room is beautiful, clean and newly refurbished, but the thing that i liked most was the reception staff, always with a smile and willing to help, at any time.

Stayed: July 2018, traveled with friends
Review collected in partnership with this hotel
Thank ndipax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salvador P, General Manager at Petit Palace Ruzafa, responded to this reviewResponded August 12, 2018

Dear Ndipax.
We only can say THANK YOU for such a beautiful words about our reception staff.
Your satisfaction is our best reward.

It will be a great pleasure to see you back soon.

On behalf of the whole family of Petit Palace Ruzafa, thank you again for your trust and recommendation.


Salvador Prades.
General Manager.

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