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Hospes Palau de la Mar Hotel
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Reviews (1,343)
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All reviewsmain buildingold townspa treatmentsboutique hotelsteam roomspa areajunior suitelovely hotellarge bathroomstorage spacebreakfast was excellentturia gardensriver bedtapasvisiting valenciabeautiful citycity break
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468 - 473 of 1,343 reviews
Reviewed July 3, 2013

Arrived and we were immediately upgraded to a deluxe room. The staff we very friendly, helpful and professional. The hotel food is impressive as is the reception area and outdoor restaurant. Ideally located - 8 euros to the beach (taxi) and 7 min walk to nearest metro (Colon) which is 25 mins to the airport. Currently has road replacement work outside (you won't hear or see it )and needs some minor touches of paint in the hallways. Has a small but relaxing spa. Good value for money, but the real aspect in quality was the staff who literally treat you as a VIP.

  • Stayed: June 2013
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3  Thank rmb_74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palau_de_la_Mar, Director General at Hospes Palau de la Mar Hotel, responded to this reviewResponded July 23, 2013

Dear Guest,

Thank you very much for your comments regarding our food, location and services. It is a great pleasure for me to read this!
Your feedback will for sure help us improve our hotel.
For us you are a VIP and we will do our best so you can always feel like this.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

What a lovely lovely hotel this was. Stayed for three nights and wish we'd stayed for more. Had a room on the ground floor and there was a lovely kitchen garden/allotment outside that we spent a lot of time in. Very serene.
The hotel is very well located for the shopping areas and also near some superb restaurants. You totally have to go to Mercatbar on C/ Joaquin Costa, 27 for tapas. GREAT.

  • Stayed: June 2013, traveled as a couple
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Thank KinkyNoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palau_de_la_Mar, Director General at Hospes Palau de la Mar Hotel, responded to this reviewResponded July 23, 2013

Dear Guest,

Thank you very much for investing your time in writing about us.
We are more than happy to read that you have enjoyed in our small but warm hotel.
Every day we are trying to do our best in order to make our Guests satisfied. We are investing a lot of love and imagination in our interior garden so our Guests can have enjoyable time and a lovely meal.
Our location is one of our strongest points and thank you once again for pointing it out.
We would be more than happy to welcome you in the future.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2013

My husband and I were very pleased with this hotel. The staff were brilliant especially the housekeeping staff...Montse and Maureen. The location of this hotel is excellent, very close to shopping area, transport (metro and buses) and parks. The room is a good size and the shower room is good too. Their Turkish bath/jacuzzi was very nice and cosy. Would stay there again and would recommend it to anyone visiting Valencia. Easily accessible from Valencia airport by metro.

Room Tip: Dreamer Room
  • Stayed: June 2013, traveled as a couple
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Thank Jamie081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palau_de_la_Mar, Director General at Hospes Palau de la Mar Hotel, responded to this reviewResponded July 23, 2013

Dear Guest,

Thank you very much for your lovely comments regarding our hotel.
We are very happy that we had the opportunity to welcome you and make your stay in Valencia perfect!
Our goal on a daily basis is to make our Guests happy and to recieve the feedback like this is a great pleasure!
Looking forward in welcoming you in the future.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

The hotel has class and is perfectly located. At a short walking distance from the centre but far enough from the tourist noise. The busstop to Science City at 50 m. Modern architecture incorporated in an old stately building. Spacious common areas and a nice patio. We had the cheapest room type facing the patio. The room was of a good size and well equiped. The bathroom was a little small but still good enough. During our 3 night stay we had diner in the restaurant where they serve excellent food. We took our breakfast in one of the places next door, good and economic. There is a too expensive own underground parking. The entrance to this parking is difficult to find and it is therefore advised to make use of the offer to park the car for you.

Room Tip: Noise from guests having a drink in the patio can be annoying
  • Stayed: June 2013, traveled as a couple
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1  Thank Willem T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palau_de_la_Mar, Director General at Hospes Palau de la Mar Hotel, responded to this reviewResponded June 29, 2013

Dear Guest,
First of all, thank you for your kind comments regarding our property. I am glad to read that you have enjoyed your stay with us.
About the parking, I just want to inform you that our rate is the same than other public parkings in the surrounding area, and as you say we always offer our guests to have their car parked by our staff.
Looking forward to welcome you back in Hospes Palau de la Mar, receive my best regards,
Patricia García Vizcaíno

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Reviewed June 13, 2013

We chose this hotel because of the location, as the other choice we had was The Westin Palace and we realized it was further away. None of the tourist attractions are within easy access. The rooms are spacious. Breakfast was not worth. Not a great hotel..felt there are better option in Valencia.

Room Tip: Don't stay on rooms facing the main road...There is lot of noise from cars outside as the hotel is on the main road.
  • Stayed: May 2013, traveled as a couple
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Thank Leah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palau_de_la_Mar, Director General at Hospes Palau de la Mar Hotel, responded to this reviewResponded June 19, 2013

Dear Guest,
Thank you for taking the time to comment you stay with us.
I am sorry to hear that we could not reach your expectations, as we always try to do our best to make the customers feel at home.
All our customers usually say that the hotel is very good located, between the old city and the city of Arts and Sciences, but maybe in your case, you were looking for a hotel just in the city centre.
Please, do not hesitate to contact me directly if you would like to come back to Valencia in the coming future, because I will be happy to coordinate your reservation personally.
Receive my best regards,
Patricia García Vizcaíno

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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