Some aspects of the hotel were very good - others less so. The location was great for us as we were visiting the Arts & Science complex and it is just a few minutes walk away. There are some restaurants and bars nearby but they are not very appealing as rubbish was piled high along the streets. The nearby El Cortes Inglese has a food court though and a supermarket and there are some nice restaurants and a bakery in the Aqua centre which is also close by.
The room was large with good a/c and a nice bathroom with full bath - the bathroom tiles were a bit chipped and past their best but overall the room was good.
There was a small pool at the hotel but getting pool towels meant leaving a deposit at reception which seemed a bit odd to us - surely they don't they could leave a couple of pool towels in each room for guest use and just check they're there on checkout or else charge you for them. I'm sure most people don't steal the towels and we didn't think it was worth the saga to use the very crowded pool.
This is the kind of thing that lets the hotel down in terms of customer service.In contrast to other hotels we've stayed in recently we found the staff not particularly friendly - they did their job but even checking guests in seemed to be a chore they could do without.
The lifts were unreliable - together with several other guests we had to leave one lift because it would only go up despite the fact we all wanted to go down. We used the fire-exit stairs as no other lift was available only to find that the exit door had metal trolleys jammed against it - lucky there wasn't a fire - I would think there are regulations against this sort of thing and it didn't fill us with confidence in the hotel.
I expected it to be a bit better in terms of quality and service but overall, for the price, the hotel was ok.
- Official Description (provided by the hotel):
- The newly opened Tryp Oceanic hotel is located in the most modern area of the city of Valencia, close to the Oceanographic Park and the Ciudad de las Artes y las Ciencias (City of Arts and Sciences). Only 1000 meters from the harbour, 2 km from the city center, and 20 minutes distance from Manises Airport and Convention Center. ... more less
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- Also Known As:
- Tryp Oceanic Hotel Valencia
- Tryp Hotel Valencia
- Tryp Hotel Oceanic