I was assigned a room next to the lift on the 3rd floor which I refused in case of noise. Then a room on the 5th floor 2 doors from the lift which was ok and it was a very nice room except that the phone did not work and the shower head was loose which was sorted out immediately, but when the guy left I noticed the bedside lamp flashed then the reading light was dead. Never mind. I had a drink in the bar and was charged 2.50. That night I was kept awake by fire works and when I asked at reception when they were likley to stop the receptionists laughed and said they were 24 hours and all week it being a festival. She was right too. Luckily I had brought my ear plugs and intended to have a drink every night. Next day I was charged 2.60 for the same beer then 3.00. I queried this and a manager said the first two were a mistake? No big deal I thought. 15 minutes later he turned up with a complimentary beer in a wine glass and took away my old glass with beer left in it? When my friend turned up I ordered him a beer and we were back to 2.60. Never mind. Despite all this, the staff were very pleasant and helpfull and I would stay there again.
- Official Description (provided by the hotel):
- With an incredible array of activities inside the hotel, and the city's most popular attractions mere minutes away, the NH Valencia Las Artes is Valencia's premier destination for business or leisure travelers. ... more less
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- Also Known As:
- Nh Las Artes Hotel Valencia
- Nh Las Artes Valencia
- Nh Hotels Valencia