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“love love love”
Review of Caro Hotel

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Caro Hotel
Ranked #1 of 99 Hotels in Valencia
Certificate of Excellence
Chicago, IL
Level Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“love love love”
Reviewed July 16, 2014

I stayed here a few days ago n have been raving about this hotel - the location in the old town is great, near the Torres de Serranos, around the corner from a beautiful park, easy walking to so many amazing things. The staff was fantastic, the room was a good size n u felt like u were in a very good hotel - its pricier than many but they have thought out the details so its luxurious. The breakfast was delicious (still thinking about the chocolate crepes w the hazelnut filling). Side note - one night I had dinner at La Pitanza which is about an 8 to 10 min walk directly straight out of the hotel - best seafood paella ive ever had n José was a superb waiter. The free mini bar is a really nice touch n they include snacks! I had fun seeing which candy bar would appear next time :). My only complaint, small complaint, is there is only sugary soda offered, no diet cola (hey if im going to keep eating the chocolate, I have to counteract it w diet cola...). There is a mini grocery about a minute away though so I got my fix. Really a great hotel!

  • Stayed July 2014, traveled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jill567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroHotelVLC, Gerente at Caro Hotel, responded to this review, July 21, 2014
Dear guest,

It is a pleasure reading such a positive review as yours.
We are a unique boutique hotel that, compared to the big hotel chains, can not rely on its name to make good publicity. It is satisfied guests like you that spread the good experiences to other future guests. This is why your opinion is very important to us.

It is good to hear that you enjoyed all of the 5-star extras that are included in our night rate, like 24hour reception with always friendly staff, free minibar (where else can you find this?!), free sweets and other snacks, free tea service and many more. And please next time do not hesitate to ask for diet coke since we will be more than happy to include this in your minibar :)

Kind regards,
Team Caro Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (127)
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English first
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 15, 2014

Absolutely fantastic hotel, full of lovely little facts and interesting stories. Lovely bar area, both inside and out, with beautiful plunge pool. We had complementary cocktails and tapas one night, perfect start to the evening. Very helpful staff who speak excellent English and are happy to book restaurants etc., clean and well presented, modern rooms. Wonderfully central location, yet still very quiet during the night.

Highly recommended.

  • Stayed May 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Flora S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 11, 2014

Make sure to be aware of the fact that the Caro hotel is a unique hotel, which is something that I liked very much.

We stayed at te Caro Hotel for 2 nights recently and enjoyed the stay very much, The marriage of contemporary design with old artefacts through the whole building is tastefully done. A glass floor to show an old wall on the floor below is just one of the fine details.

The staff is helpful, friendly and offers a personal service. The in-room service with a free minibar and free tea service is worth mentioning as an extra.

Room 33 was the room we stayed in. The bathroom and especially the shower are fabulous, as are the beds. The room is located on the top floor. Due to that, the ceiling is angled, so although the floor size is quite large, for me, the place where I could stand straight up was limited. Personally I would add a dormer to the main living room of the room to add space.

Some smaller remarks: Tea is brought to the room free of charge, a coffee costs 4 euros. The pool is more of a gimmick to the hotel.

Location is perfect in the old city, very near the main park.

Room Tip: Room 33 is on the top floor and although large in size, because of the angled ceiling not all floor...
See more room tips
  • Stayed July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank WalterAdvices
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroHotelVLC, Gerente at Caro Hotel, responded to this review, July 17, 2014
Dear guest,

It is a pleasure to hear that you enjoyed so much your stay at Caro Hotel.

We indeed are a unique boutique hotel where ancient Valencian history meets nowadays design and comfort. In the design we have tried to be creative and original and an example of this is the glass floor and a small indoor moss garden.

At Caro Hotel we have 24hour reception that can help you with any service you may need, from our free 'Tea Lovers' menu to 24hour room service. We are aware of the difference between free tea and paid coffee when it is delivered, which you pointed out. Our idea is to provide this tea facility just as an extra and relaxing complement. Anyway, we appreciate your suggestion.

The complementary, free mini-bar is quite unique compared to other hotels where all its products are paid and we do believe it is one of the many ways Caro Hotel tries to make their guests feel comfortable and at home.

Room 33, 'The Templar Roofs', is one of the most singular rooms at the hotel. It has an angled ceiling since it is located right below the roof. For tal(ler) people this can be a bit inconvenient, so we advice our guests to feel free to raise this issue when booking or, if it becomes late for that, to request a different kind of room next time.

In these hot summer months, we offer our guests a small dipping pool on the terrace to get some refreshment. It is not big enough for swimming, but we think a good splash in the city centre is always welcome.

Warm regards,
Team Caro Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp Province, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 11, 2014

This hotel had everything we needed for an extended weekend in Valencia: nice rooms beautiful decorated, walking distance to the city centre and a nice restaurant with a great breakfast. The friendly and helpful hotel staff made the stay excellent.

  • Stayed July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Marro V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroHotelVLC, Gerente at Caro Hotel, responded to this review, July 14, 2014
Dear guest,

Thank you very much for sharing your thoughts on Caro Hotel here in TripAdvisor. We are pleased to read you enjoyed our hotel and made the most of your trip. Satisfaction is always our commitment.

We highly appreciate your words and do hope to welcome you back in a future occasion.

Warm regards,
Team Caro Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 7, 2014

This hotel is a great place to stay with nice accommodations and decor. The location is within walking distance of any thing you need,Good food and shopping right around the corner or want to see and a short ride to the beach. In a nice part of old town and felt very safe.

  • Stayed July 2014, traveled with friends
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Leslie331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroHotelVLC, Gerente at Caro Hotel, responded to this review, July 14, 2014
​Dear guest,

Thanks a lot for your nice review of Caro Hotel. We are really happy to know you enjoyed your stay with us and we appreciate your kind words.

As you mentioned, we are located right in the heart of the city. The main tourist attractions are near the hotel and can be reached on foot. Additionally, the main shopping street (Colón) is just 10 minutes’ walk from the hotel.

Once again thank for your comment and we really hope to see you again in your next visit to Valencia.

Kind regards,
Team Caro Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staffs
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed July 7, 2014

We have just returned from a 3 night break in Valencia and stayed at this hotel - we were totally impressed by every aspect, from check in to departure we were very much looked after. The hotel is hidden away in a side street a few minutes walk from the Plaza de la Virigin, so completely peaceful at all times and away from the hustle and bustle of the city, but only a 5-10 minute walk into the old town. The room (24) was very well appointed with lovely bathroom and Bvlgari toiletries which along with the complementary minibar /snacks is a lovely touch. The hotel is easily walkable from the Estacion du Nord which is the main station in Valencia city and is about 5 mins further on from the Cathedral, so dont worry about taxis. We also took a trip to the beach area - the bus stop is 2mins from the hotel and Bus 1 takes you straight down to the beach (c. 30 min trip) for a few euros. I will definitely recommend this hotel, it's a great place and great staff, We will be coming back soon I hope!

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jamapy71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroHotelVLC, Gerente at Caro Hotel, responded to this review, July 14, 2014
Dear guest,

We are glad to hear you liked so much our hotel and your stay with us. As you said, our surroundings are really interesting. We are located right in the city center, the main Plaza de la Virgen and the Cathedral are maximum 5 minutes’ walk. Restaurants, bars and sunny terraces are also near the hotel in the district El Carmen. There you can enjoy a refreshing drink during the day or even a nice dinner.

From Caro hotel you can visit the city center on foot. Other interesting points from Valencia like the Science City of Calatrava or Arenas or Malvarrosa beach can be easily reached by bus.

We have 26 rooms and all of them are different. Minibar is daily refilled free of charge, as well as tea in the room. Regarding our amenities, those who book a stay can try Bulgari’s complete line of Eau Parfumée products, which is made with essential plant oils and silk proteins and fragranced with Italian bergamot and pepper.

We would love to welcome you again during your next visit to Valencia.

Sincerely,
Team Caro Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 6, 2014

From the welcome to the departure, It would be churlish of me to fault anything. The food, the decor the staff the free tea, the free mini bar but above all the decor and the location,truly memorable.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Martyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaroHotelVLC, Gerente at Caro Hotel, responded to this review, July 21, 2014
Dear guest,

We would like to show our appreciation for taking the time out to write this positive review.
Your opinion is short but very clear, you enjoyed your stay at Caro Hotel which means we succeeded our goal.

We hope to be able to welcome you back soon in our hotel. Next time, if you book directly with us through our 24hour website/chat/phone/e-mail, we will be delighted to invite you to some more free details as a courtesy, such as a welcome drink with tapa and some homemade snacks in your room.

Warm regards,
Team Caro Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Caro Hotel

Property: Caro Hotel
Address: Almirall 14, 46003 Valencia, Spain
Phone Number:
Location: Spain > Valencian Country > Province of Valencia > Valencia > La Xerea
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 99 Hotels in Valencia
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Caro Hotel 5*
Number of rooms: 26
Official Description (provided by the hotel):
Caro Hotel is a five-star monument hotel located in the heart of the city of Valencia. An urban and commercially independent hotel, its 26 rooms, all unique in themselves, and gastronomic restaurant are fine examples of the singular and highly respectful integration of its contemporary interior design, characterised by clean, geometric lines, designed by Francesc Rifé, with the original historical, architectonic features of the building. Below the eclectic appearance of a nineteenth-century palace, the hotel walls stand guard over a legacy of more than 2,000 years of history, which includes an original mosaic belonging to the founding of Valencia in the Roman era (2nd century BC.), the thirteenth-century Arabic defensive wall, several gothic arches and nineteenth-century constructions which, together with its warm, friendly, client-focused service, make this establishment a high quality must for all travellers who wish to enjoy a memorable hotel experience from a different perspective. ... more   less 
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