Stayed for 4 days in the Vinicci and our room was very comfortable for 2 of the nights. The air con in our room packed up on our 3rd night and the hotel assured me that it would be repaired that day, however it wasn't and spent a very uncomfortable night. The next morning they assured me again that it would be repaired, and it wasn't. Another very unbearable night, we could not sleep with the window open as the street noise was "unbelievably noisy". At 2am I couldn't take the heat no more or the noise and I complained to reception and was moved to a room with air con just to sleep, the beds in this room were so hard, very frustrating. I appreciate that things like this happen, however I would have expected the hotel to keep us informed that the air con had not been repaired and then offer us another room. Request a room at the back of the hotel, the street at the front is so very noisy into the early hours of the morning even with the windows closed its still noisy.
Breakfast - We went down for breakfast however the English breakfast looked very unappealing and we decided to eat else well, the Continental breakfast looked a lot better and for 9euros I would have expected all the choices to be of a good standard.
Great location and friendly hotel staff
- Official Description (provided by the hotel):
- Right in the centre of Valencia and just a two minute walk from the train station and the Town Hall Square. Vincci Lys Hotel is located on a quite pedestrian street and surrounded by all kinds of shops, restaurants and buildings of cultural interest. Decorated in an elegant and attractive style. It is the only hotel in the centre of Valencia with a car park and direct access to its premises. ... more less
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- Also Known As:
- Vincci Lys Hotel Valencia
- Vincci Hotel Valencia
- Vincci Hotel Lys