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“Spot on City Break”
Review of Vincci Lys

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Vincci Lys
Ranked #8 of 98 Hotels in Valencia
Certificate of Excellence
GreenLeadersBronze level
Reviewed October 23, 2012

Excellent. Very friendly staff. Large, clean and comfortable rooms (no noise issues and we were at the front overlooking the restaurant). Superb position for all sights, restaurants, bars & shopping and metro (great for airport transfer). Would have liked tea/coffee making facilities in the room but only a minor flaw. Will definitely stay and again. Thank you !!

  • Stayed: October 2012, traveled as a couple
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2  Thank HeadMashed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Lys, responded to this reviewResponded October 24, 2012

To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We also would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service we offer our guests in the future.
We hope to see you again soon at one of our hotels.
Kindest regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed October 21, 2012

This is a very good hotel, at a very good price. Looks & feels high class. As a single traveller I often get tiny rooms, but the room in this hotel was a good size, with a double bed & a smart, new-looking, stylish bathroom. No problem booking in or checking out. Check-out time was a very decent 12 noon. I had a problem with a faulty shower that I reported to the reception desk in the morning & by the time I got back to the room later that afternoon it was fixed. A/C was very easy to use & efficient. The housekeeping was to a very high standard & leaving the room in the morning I always got a cheery (in Spanish) "good day" from the housekeeping lady. I would have liked a coffee/tea making machine. It is in a great location, very close to the Metro (which is simplicity itself getting to & from the airport), with the large town square close by & the cathedral square not much further. Valencia is a lovely, easily-walked city, although it suffers from a lot of graffiti. I stayed for 5 nights & that meant I fitted in all that I had planned to see. There are a few Tourist Information shops around, including one in the town square. It's an easy bus ride to the Port & Beach (1,50 E). There are many pedestrianised eating areas & also a few small plazas with restaurants around them. Valencia, and Vincci Lys Hotel, are highly recommended by me.

  • Stayed: October 2012, traveled solo
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4  Thank colinHaydock_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Lys, responded to this reviewResponded October 22, 2012

To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2012

We stayed here for 4 nights, and on arrival, were unexpectedly upgraded to the top floor suite as we were on our honeymoon... that was a nice touch of service! It was a beautiful room of course, with a terrace and full living and dining areas. The location was great, central to most things. We walked pretty much everywhere, although Valencia is a bigger city so the walks were a bit longer to places such as the Arts and Science Centres. But it is a very easy city to walk in. We were deciding between this and Vincci Palace, but prefer this location and glad we chose this one.
It's appalling that a 4 star hotel can charge excessively for wifi though, that is their absolute downfall, especially when marketing themselves as a business centre as well. There are plenty of cafes with free wifi around the corners.
We had the best paella and seafood meal on our trip in a restaurant in the parallel street. It was called Civera Marisqueria on Mossen Femades. The service was fantastic, the food was awesome, and the prices were very reasonable. La Pipette was a bit overrated in terms of their paella.

  • Stayed: September 2012, traveled as a couple
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1  Thank Travelbin21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Lys, responded to this reviewResponded October 23, 2012

Dear guest,
We would like to thank you for the time you have taken to write your opinions and comments regarding your experience in our hotel. We are pleased to know that your stay with us met your expectations and that our location and installations have been to your liking. We will pass along your praise to the hotel’s entire staff.
That you had a good experience at our hotel is our greatest pleasure and encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones.
However, we are sorry that our internet connection service was not to your liking. We would like to let you know then that we are currently working to improve it and increase the number of alternatives currently available to achieve greater customer satisfaction.
Ultimately, we work to satisfy our guests and your opinions are what always guide us.
Warmest regards.

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Reviewed October 18, 2012

Vincci Lys is a lovely city hotel right in the heart of Valencia. It is very central to all the shops, metro line and main line stations. The attraction of Valencia is that it is very much a walkable place and the main squares etc are just an amble away.

The hotel is situated in a part pedestrianised area with restaurants and bars very close by. It is very clean and the rooms will cater for all your needs, with a spacious bathroom and in our case on the sixth floor a balcany with table and chairs. The breakfast buffet is nice with both hot and cold available. Plenty of ham and cheese and pastries as is usually the case in continental hotels. The hotel restaurant, apart fronm breakfast, was not open, however there are literally hundreds of eateries and cafe bars every wear you look. Staff at hotel speak very good english and very helpful if you need assistance etc. The littl;e foldable map they give you on check in will be sufficient for getting around.

  • Stayed: October 2012, traveled as a couple
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1  Thank burky4032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Lys, responded to this reviewResponded October 19, 2012

To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2012

We stayed here for 3 nights and were very glad we'd chosen this hotel. Good value, great location and friendly helpful reception staff made for a really great stay in Valencia. Our room was quiet, clean and comfortable. When we arrived it was in 'twin bed' configuration whereas we'd requested a double - and it was no trouble at all for the beds to be joined and remade for us by the lovely housekeeping staff. The location of the hotel was just ideal, shops, cafes and a supermarket close by - easy to get out and about by foot to the old town or on the bus or metro. We'd arrived by train from Barcelona and it was easy to get to from the main train station as well. Would recommend to anyone and would be more than happy to stay here again.

  • Stayed: September 2012, traveled as a couple
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Thank Jozcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Lys, responded to this reviewResponded October 18, 2012

To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2012

We spent two nights at the Vincci Lys in Valencia and it couldn't have been more convenient for enjoying the city. It is ideally situated for exploring the old town on foot, and for buses to the modern Arts and Science park and further afield to the port and beach. The hotel is in a pedestrian 'grid' area buzzing with restaurants and cafes with outside tables and chairs, but the rooms are quiet at night - we couldn't hear a thing from outside. The room we had was very reasonably priced, booked in advance on line at a special rate. It was very comfortable and spacious, if somewhat characterless - decorated in a standard hotel catalogue kind of way. The bathroom was excellent, lovely marble throughout, with a bidet as well as a loo and a really good shower. Standard smellies were supplemented with complimentary toothbrush and razor. The air conditioning was efficient and quiet. But there is no wifi - internet is only available with an ethernet lead, and it costs a whopping minimum of €16 a day. In this day and age, when wifi is free in the smallest of cafes, this is outrageous.
The breakfast buffet was good quality, with all the usual choices. But the coffee was pretty tasteless. I asked for an espresso but what I got bore no resemblance to the real thing. Much better coffee is available in almost every cafe in the city.
The staff were at all times helpful and friendly.
Overall I would recommend the hotel as being ideal for most of the important factors for visiting Valencia.

Room Tip: Ask for a room not too close to the lifts.
  • Stayed: October 2012, traveled with friends
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Thank An173dy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Lys, responded to this reviewResponded October 11, 2012

To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2012

Great location in the heart of the shopping area, but also round the corner from the Xativa metro which brings you in from the airport and takes you out to the beach. There is a little bit of clanking from the restaurant opposite but it is all quiet after midnight (we were on the 2nd floor and it was fine). Lovely spacious and clean rooms with good working air con and a lovely power shower. Would defintely recommend as a place to stay for location and value. We didn't have the breakfast option as there are so many places around to choose from.

Room Tip: I would imagine that rooms that do not look onto the main street or are higher up are quieter.
  • Stayed: October 2012, traveled as a couple
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Thank Sonal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Lys, responded to this reviewResponded October 9, 2012

To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vincci Lys

Address: Calle Martinez Cubells 5, 46002 Valencia, Spain
Phone Number:
Location: Spain > Valencian Country > Province of Valencia > Valencia > Sant Francesc
Amenities:
Bar / Lounge Beach Room Service Suites Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Valencia
#4 Green Hotel in Valencia
#6 Romantic Hotel in Valencia
#6 Luxury Hotel in Valencia
#7 Family Hotel in Valencia
#17 Business Hotel in Valencia
Price Range: $136 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vincci Lys 4*
Number of rooms: 101
Official Description (provided by the hotel):
Right in the centre of Valencia and just a two minute walk from the train station and the Town Hall Square. Vincci Lys Hotel is located on a quite pedestrian street and surrounded by all kinds of shops, restaurants and buildings of cultural interest. Decorated in an elegant and attractive style. It is the only hotel in the centre of Valencia with a car park and direct access to its premises. ... more   less 
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Also Known As:
Vincci Lys Hotel Valencia
Vincci Hotel Valencia
Vincci Hotel Lys

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