Made online reservation and paid for it in advance. When we got there and showed them the reservation printout the manager ( I have his name but I decided not to disclose) told us it was cancelled. We showed him the paid credit card receipt and confirmation papers but the man kept saying "Sorry, it is canceled. The only way is to pay now to get another room". Which meant that we had to pay again for something we have already paid. Thank God I have arranged a phone that will work in all European countries before we left the USA. I have called the online reservation company (Yeego). They have confirmed that that it was not cancelled I went back to the manager to tell him that and maybe let someone talk to the Yeego people. They disregarded all my efforts and no longer paid any attention to us (especially the manager pretending to be busy). Finally, I called Yeego again and they agreed to call the hotel directly. To cut it short, when they made the phone call to hotel it was all settled and our reservation appeared and we were given the key to our reserved room. No apologies were given. Just beware, in case they are trying to make this into a standard business practice.
The room was nice size with a view of the big roundabout. It was clean and comfortable. Although the hotel crew will tell you that you have to pay for parking. This is not true. You will be able to find street parking if you have a car but be aware of the sings. To get to the city center you need to walk about 20-25 minutes.
- Official Description (provided by the hotel):
- Senator Parque Central Hotel is a 4-star hotel located next to the Old Town of Valencia. Conceived as a tourism and business hotel, it has all the commodities to enjoy a pleasant stay in the city, as well as complete facilities that include meeting rooms and a restaurant where you can start the day with a good breakfast every morning. ... more less
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- Also Known As:
- Hesperia Parque Central Valencia
- Hesperia Parque Central Hotel Valencia