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“Personalised service”

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Senator Parque Central Hotel
Ranked #52 of 100 Hotels in Valencia
Valletta, Malta
2 reviews
“Personalised service”
Reviewed July 8, 2013

We spent 5 nights in this hotel in last week of June 2013. Brilliantly located 9 minutes away on foot from Central station and from City centre. Conveniently has a facility of a small gym.Good buffet breakfast.On my birthday, we went out for a whole day and I was pleasantly surprised by finding a chilled bottle of Brut and champagne flutes in our room.It was a very nice gesture which I sincerely appreciated. Thank you Senator management! :)

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Graziella G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Parque Central Hotel, responded to this review, July 19, 2013
Dear Guest,
We are grateful for Your commentary which was addressed to our establishment and to our staff and I will take care personally transmitting these comments to everyone concerned – our only interest is that all of our guests would depart from our hotel with the best memories of their holidays.
Your commentary really made us proud of the work we do every day as it is our only objective is to satisfy our client’s needs. We hope you’ll come to visit Valencia as soon as possible and to visit us too!
We will stay at your full disposal and hope to find You back in our hotel on any occasion which might occur. In the meantime we will continue working so all of our guests would enjoy their passage in our hotel.
Gabriel Martínez
Gerente Senator Parque Central Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Toronto, Canada
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 27, 2013

We checked in this hotel found on the page booking com.and didn't disappointed us .When we checked in the clerk was very nice, spoke good English he told us how to get to our room,when I opened the door my wife she said this is a very nice room.The room was spotless this is a tribute to a well trained staff.There is a bus number 8 that goes by the hotel and also goes to a train station and the city center.We would recommend this hotel to any body.If we go back to Valencia we stay there again.

Room Tip: We didn't know if there was a swimming pool or spa.We wore very busy.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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    • Service
Helpful?
Thank Blackhorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Parque Central Hotel, responded to this review, July 1, 2013
Dear Guest,

We are grateful for Your commentary which was addressed to our establishment and to our staff and I will take care personally transmitting these comments to everyone concerned – our only interest is that all of our guests would depart from our hotel with the best memories of their holidays.

As you say, very near the hotel there are many bus stop that you can catch to go to the center of the city, to the “City of the Arts and Science”, or to the beach.

And more, near the hotel you can find also many little restaurants and bars where you can eat or drink a cocktail.

All of our team will stay at Your entire disposal and we hope You will return to visit on any other occasion. Meanwhile we will continue working so that all of our clients would enjoy their stay in our hotel.

Gabriel Martínez
Gerente Senator Parque Central Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marbella, Spain
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 6, 2013

Checked into this Hotel on the reccomendation of my local travel agent and so pleased I did.
How to grade a Hotel. Well, for me the first and most important element is cleanliness and this Hotel delivers in Spades.Room and all public areas spotless and a tribute to the obviously well trained and supervised Housekeeping Staff. Second: Client satisfaction. This must come from the local staff and although I was excusively speaking Spanish during my stay I assume all Staff speak English as well, they are all friendly, helpful and very profferssional. I have to draw attention to the young lady serving in the cafeteria whose name tag identifies her as Estere. How pleasent to see a young lady so enjoying her work and with such a deep understanding of Valenciano Wines.
This is not a truly Central Hotel in Valencia, but no problem. You can take a number 8 bus just over the road to the Centre for 3 euros or , why bother, the permanently manned Taxi Rank outside the Lobby only charges 4 Euros.

O.K. So for our American Cousins, probably the Breakfast wo'nt satisfy but for us poor Europeans the Continental Breakfast is totally adequate.

We were really happy and will look for Senator Hotels on our future trips

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
2 Thank mikey187439
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Parque Central Hotel, responded to this review, June 10, 2013
Dear Guests,

Thank you so much for sharing your experience with us. Please Know that it is our aim that you spend the best days of your holidays with us and this is what we are working for and trying to improve every day.

As you say, we are in a very good position to visit the city centre and all the main touristic sites in Valencia by bus, by taxi or by foot.

We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their stay along their holiday in our establishment.

Gabriel Martínez
Gerente Senator Parque Central Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 27, 2013

we stayed at this hotel after reading the reviews on tripadvisor booking 2 rooms for 1 week at a cost of over £800. 1 of the reasons we booked this hotel was because the web site said they had a restaurant, we soon found out this was untrue and they only served an adequate breakfast or bar snacks. the main disappointment at breakfast was the large number of fruit flies hovering around the juice and fresh meats counter. upon arrival the receptionist was very good and helpful but that was as far as it went. we asked for extra coat hangers (as only 5 in room) and was met with a roll of the eyes and tutting from the housekeeper also one of my wifes tops went missing from our room and when she enquired about it she was met with total apathy and she felt that she was being a pain, the top was never found .
we were on the 5th floor and the rooms are very spacious with a very good on-suite although the air con would not work.the noise from outside was not as bad as we thought it may be considering we had the window open at night. we knew the hotel was situated on a busy junction
it was about a 15 minute walk from the railway station with the city center about 5 minutes further on. taxis cost about 6 euros to the center and about 10 euros to the beach area which i think was very reasonable.
valencia is a beautiful city with a lot to offer but i will definitely not be stopping at this hotel again

  • Stayed May 2013, traveled with family
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Helpful?
1 Thank keithbfrancis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Parque Central Hotel, responded to this review, May 30, 2013
Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

You can see all the facilities in our Web-site. We have a restaurant but it is only opened to have breakfast every morning and for groups. We invite you to see the menu of our Bar the next time to taste our dishes with quality ingredients that make your stay even more enjoyable.

We regret your bad experience in the restaurant, we appreciate your opinion and we will work to improve the service taking into account your suggestion.

We regret not covering your expectations and we will be delighted if you offer us the opportunity to return to have you back in any of our establishments.

Gabriel Martínez
Gerente Senator Parque Central
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 15, 2013

we spent 3 nights during easter in this hotel.
prices were not crazy as all the others for Easter, and we choose this hotel also for the position in the map.it's 10 minutes taxi from the airoport (17€ more or less), there is nothing so turistic around so it's really quiet but in 10 minutes walk you reach the city old center, you have always out the reception a couple of taxi waiting (that's cheap in Valencia) and in 100 meters the bike facility. the room was big and clean with all we needed -they can improve bathroom's accessory, not that much for a 4 stars- with not that great view but who cares, we need it just for sleeping and the bed was very confortable and big.
i was surprised by breakfast, it's soooo good with such a variety of food! from sweet, to salt, to spain typical food. really good. also the little bar downlstairs is good, both for drinking something or having a quick breakfast (double coffee - juice - baguette with butter and jam less than 5€)
overall it was a very good stay!

Room Tip: ask for a room far from the ice machine, can be noisy
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank 4desireless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Parque Central Hotel, responded to this review, May 9, 2013
Dear Guests,

Thank you so much for sharing your experience with us. Please Know that it is our aim that you spend the best days of your holidays with us and this is what we are working for and trying to improve every day.

The hotel is situated 15 minutes far away from the City Center. In front of the hotel you could find Bus stop that bring you to the Center, The Beach, Ciudad de Las Artes y Ciencias, Bioparck.

We appreciated your opinion about our bathrooms. We work to improve the service we offer to our guests taking into account their suggestions.

Thank you very much for the commentary about breakfast, we always try to offer a good variety of products, and different solutions for different prices.

We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their stay along their holiday in our establishment.

Gabriel Martínez
Gerente Senator Parque Central Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 10, 2013

Booked it for a business trip. A very good price/quality ratio!
I had a room at the street side which was to noisy for me but I'm a little bit sensitive for noise. The breakfast was excellent. So, to bad and if you ask for a bedroom in the back of the street you will have a very good deal.

Room Tip: Don't take the street side.
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Parque Central Hotel, responded to this review, May 9, 2013
Dear Guests,

Thank you so much for sharing your experience with us. Please Know that it is our aim that you spend the best days of your holidays with us and this is what we are working for and trying to improve every day.

We offer to our guests a very comfortable experience in our hotel with very competitive prices. We have room with views to the back side and front side of the hotel. Moreover our rooms are equipped with sound-proof windows.

We thank you for your nice impression about our buffet breakfast. We offer an exquisite variety of products and the staff could prepare for you eggs, eggs with bacon and typical Spanish dishes like cheese, Spanish omelet , chorizo (a kind of spicy sausage) , bread with oil and tomatoes, etc.

We once again thank you and are looking forward welcoming you to any of our establishments.

Gabriel Martínez
Gerente Senator Parque Central Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
campello
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 10, 2013

I couldnt rate this as very good, because actually unlike another contributor,we were kept awake by a policeman continuously blowing his whistle to direct the heavy traffic below[we were on the 7th floor.]On arrival,we had to ring down for hangers as there wern't any in the wardrobe.That said,the night guy was pleasant and obliging.The complimentary soft drinks in the mini bar were a nice touch,as was the tea making facilities.There was a jacussi type bath which was nice too.Its a pity there isnt a "good"category,as that would have been a fairer description.It took us about 15 mins to walk to the station.Actually,it was the only hotel remaining in Valencia of a decent price and with rooms available for the penultimate night of the Fallas,otherwise we would have selected a more central one.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank acantilado3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Parque Central Hotel, responded to this review, May 9, 2013
Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

The Hotel is situated 15 Minutes by walk from the city center and it is in a zone of restaurants, pubs and shops. In front of the hotel you could also take a bus to get to the center.

We appreciate you really like our rooms and the amenities in the room we offer to our guests.

We would like to thank you again and we hope to be able to welcome you personally in any of our Hotels.

Gabriel Martínez
Gerente Senator Parque Central Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Senator Parque Central Hotel

Property: Senator Parque Central Hotel
Address: Plaza Manuel Sanchis Guarner, 46006 Valencia, Spain
Location: Spain > Valencian Country > Province of Valencia > Valencia > Russafa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#29 Romantic Hotel in Valencia
#30 Luxury Hotel in Valencia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Senator Parque Central Hotel 4*
Number of rooms: 192
Official Description (provided by the hotel):
Senator Parque Central Hotel is a 4-star hotel located next to the Old Town of Valencia. Conceived as a tourism and business hotel, it has all the commodities to enjoy a pleasant stay in the city, as well as complete facilities that include meeting rooms and a restaurant where you can start the day with a good breakfast every morning. ... more   less 
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Also Known As:
Hesperia Parque Central Valencia
Hesperia Parque Central Hotel Valencia

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