Hotel itself was fine. Another room and myself had items stolen, total £2000 each. The other room had the items taken from their locked safe. No forced entry. The log for key access didn't show any other cards being used so was done using a master physical key. Means they had a master key for the doors and safes. Hotel manager reckons she will claim against their insurance company but I doubt it. This happened 2 days ago and from what I understand another room was broken in to last night.
Although these things happen, I wouldn't stay at this hotel because if someone has the master keys then none of your items are secure.
Will update this review if the manager does what she says she would and reimburse me. I wouldn't normally expect this but since it was an inside job they should.More
- Free Wifi