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All reviews old town rooftop pool premium room very nice hotel lobby bar business trip business hotel quality hotel minute walk river bed city centre rooms are large ideal location number bus turia gardens breakfast room per day
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Reviewed April 16, 2019

Hotel is in a great position to access Valencia’s great sights. We mostly walked to the city, arts and sciences and the magnificent Aquarium. The beach was a short bus ride away.
The rooms are a good standard with a safe and very comfy beds.
Well worth looking through the hotel booking sights and seeing if you can get a good deal including breakfast it is really worth it. Breakfast is superb. We also ate evening meal a few nights in the hotel as the food was as good as anywhere we found for the money and better service.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank 2577jeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Director de Relaciones con Clientes at SH Valencia Palace, responded to this reviewResponded April 17, 2019

Dear 2577jeff

Thank you so much for your kind words!

We are delighted to read that overall you had an enjoyable stay with us.

We highly appreciate your comments and it will be a pleasure for us to welcome you back in future.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2019

The hotel is well located, almost in the middle between the historic centre and the futuristic part. At 30 meters from the hotel you take bus 4 to the center and in front of the hotel there are always taxis and they are really not expensive. Be sure to check out google maps for all public transport. The hotel itself is luxurious and all staff is friendly. The rooms are spacious and clean - we took a suite ourselves, but that turned out not to be necessary.
The bed was very spacious and comfortable and there were many storage cupboards, we had just about everything, coffee machine, safe, minibar etc... At the front you can have noise from the traffic on the lowest floors from 8h in the morning. From the 4th floor you are better.
Breakfast is very extensive and the restaurant is pleasant. You can also eat in the evening in the hotel but only from 20h30 and we found that a little too late, but locally it is quite normal. The pool is a must. It is covered and the temperature of the water is a comfortable 29°.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank vriejt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Director de Relaciones con Clientes at SH Valencia Palace, responded to this reviewResponded April 8, 2019

Dear vriejt

Thank you so much for your kind words!
We are delighted to read that overall you had an enjoyable stay with us
We highly appreciate your comments and it will be a pleasure for us to welcome you back in future.

Best regards,

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Reviewed April 3, 2019 via mobile

Great hotel with very helpful reception staff. Good variety for breakfast again efficient staff. Well equipped room which was maintained to a high standard although not enough coffee for me. Would recommend this Hotel.

Date of stay: April 2019
Trip type: Traveled with friends
Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Director de Relaciones con Clientes at SH Valencia Palace, responded to this reviewResponded April 3, 2019

Dear Alan H
Thank you so much for your kind words!
We are delighted to read that overall you had an enjoyable stay with us
We highly appreciate your comments and it will be a pleasure for us to welcome you back in future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2019

Hotel was located close to the city centre and local transport services the staff at the hotel were very helpful and always had a welcoming smile, hotel room was clean and spacious we had breakfast included and the buffet breakfast was excellent offering a wide variety of options from cold and hot dishes , amazing fresh orange juice on tap we also dined in on the first evening and were very impressed with the menu food and service

Date of stay: March 2019
Thank Adventure237014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Director de Relaciones con Clientes at SH Valencia Palace, responded to this reviewResponded April 2, 2019

Dear Adventure237014
It was our pleasure to have you stay with us. We appreciate the detailed review of your experience in our hotel
Thank you very much for sharing it on Tripadvisor
We would be delighted to receive you in a near future and offer you once again an unforgettable stay.
With best and kind regards


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Reviewed March 23, 2019 via mobile

Lovely hotel and staff, and great location for families, whilst being comfortable and safe. Rooms are warm, and roomy, beds comfortable. Breakfast offers a wide choice, the bar in the evening is perfect for a quick nightcap. Check out Gullivers playpark a short walk from the hotel, just along the Turia riverbed park as well as the bicycles for 4/6 people!

Date of stay: March 2019
Trip type: Traveled with family
Thank jackst2503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Director de Relaciones con Clientes at SH Valencia Palace, responded to this reviewResponded March 25, 2019

Dear jackst2503
We would like to thank you for having chosen SH Valencia Palace for your stay in Valencia and sharing your experience with us especially in our rooms !! We are very happy to know you enjoyed your stay.
We wish to welcome you back in the near future
Kindest regards

Report response as inappropriate
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