We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fabulous”
Review of SH Valencia Palace

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
SH Valencia Palace
Ranked #33 of 98 Hotels in Valencia
Certificate of Excellence
Reviewed April 22, 2013

Great rooms, clean, fantastic value. We had not pre booked but loved the location on our way to the south of France

I always get uptight about parking in a city but the keys were taken and car parked. As always, the Spanish know how to run a top quality hotel. Muchos Gracias.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SotoPD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded April 23, 2013

Dear Customer,
Thank you for choosing Hotel SH Valencia Palace during his stay in Valencia and we sincerely appreciate your kind comments about our services.
We are looking forward to see you again and thank you for write your opinion in Tripadvisor.
Best regards

Quality Department
SH Valencia Palace*****

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,042)
Traveler rating
Traveler type
Time of year
Language
  • More languages

336 - 342 of 1,042 reviews

Reviewed April 19, 2013 via mobile

Hotels fine, good location , clean, breakfast old fashioned but the rooftop pool is flattered by its picture and was enclosed not open, also and this was the killer, they want you to wear a SWIMMING HAT and of course they will sell you one for €5, Victorian !!
So they lost our other 4 nights stay

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Furymccarthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded April 23, 2013

Dear Guest:
First of all, I would like to thank you most sincerely for your words and for having taken some of your valuable time in writing to us.
Thanking you once more for your comments, and hoping to welcome you again in our hotel in the near future.
Yours sincerely

Quality Department
SH Valencia Palace*****

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

We drove to Valencia to stay one night for sightseeing. It was important to stay at a hotel central to the sights, and where we could park the car. Our choice fell on the Valencia Palace Hotel. It was nicely located. The public car park had an elevator up to the lobby. The room was very nice, and we could walk to all the sights, both in the old town and in the new. The breakfast buffet was very good, and you could order specials at a desk. All in all a very nice experience.
The only problem with the stay was that it was just too hot (in July) but that was of course not a problem with the hotel :-)

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank solvbeigbj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded April 10, 2013

Dear Guest,
Thank you for posting your review in Tripadvisor.com. It is thanks to such good comments we are able to motivate our associates efforts and improve on service performance. and we will be delighted to welcome you back in the near future.


Yours Sincerely,
Quality Department.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2013 via mobile

We staid there on our 4 day getaway from cold German winter and absolutely loved it.

LOCATION:
The location is a good 10 to 15 min walk to the city center but the hotel is directly by the park. The park is just amazing, it is a tour of its own, walking through it on the way to the city center is a pleasure by itself. You can also take the park to the Sea Life center and several museums. There are also several very good restaurants around the are that are worth trying.

SERVICE:
Overall service the staff provides is absolutely great. Friendly smiles and kind greeting is what we experienced as we walked in to the hotel. They attended to all of our requests and helped with directions on getting around the city.

ROOM:
First when we checked in we were given a room that we liked very much, however, as we walked in to the bathroom we saw bunch of little ants on the toilet, that was a little disappointing. But with one phone call to the reception desk and we had a new room key delivered to us within 5 min, the staff apologized and helped us carry all of our bags to the new room.
The new room was just as great but without ants.

RECOMMENDATION:
I defently recommend staying at SH Valencia Palace Hotel, if u ever return to Valencia they will be on top of my list.

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Dato513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded April 10, 2013

Dear Guest,

We would like to thank you for the review you posted on Tripadvisor.

We thank you for your effort and time to comment on your recent stay at our hotel. Your feedback is very important to us, and it will help us to identify the improvement areas and apply the corrective measures.

Our ultimate goal is to achieve your satisfaction in all areas and we wish to assure you that we will be taking your opinion into consideration.
Yours sincerely,
Quality Department .

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2013

You are only couple of mins away from one of the main streets and city of arts and sciences so location is really good. They have friendly staff and free wifi.Although rooms looked a bit old fashioned,they were clean and tidy. Breakfast was simple but good.

  • Stayed: March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Tutku K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded March 26, 2013

Dear Customer,
Thank you for choosing SH Valencia Palace Hotel during his stay in Valencia and we sincerely appreciate your kind comments about our services.
We are looking forward to see you again and thank you for write your opinion in Tripadvisor.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2013

It's a very good hotel, near from center ville and other places..like "cité des arts modernes".. staff was ok.
The room is big and confortable (street view)..but a little bit expensive; wi-fi is free but you have to ask for a new user name/password everyday because once you get it it's just for 24h...

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank i_chuani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded March 4, 2013

Dear Guest
First of all, I would like to thank you most sincerely for your kind words and for having taken some of your valuable time in writing to us.
Thanking you once more for your comments, and hoping to welcome you again in our hotel in the near future.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2013

Stayed here for 2 nights on business. Hotel is clean modern and spacious. I had a premium room which had a nice reasonably comfy bed. Old worn dressing gowns and towels thin and stiff. Went in the bar on ground floor and waited some time for a sandwich which was passable but not worthy of a 5 star hotel.

Westin Valenia still has the edge for me.

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ruby Wax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded March 13, 2013

Dear Customer,
First of all, thank you for choosing SH Valencia Palace Hotel during his stay in Valencia.
On behalf of the entire team, we sincerely appreciate your comments, helping us and encouraged to keep improving day by day, with the sole purpose of satisfying our Guests.
We hope to have again with his presence.

Yours sincerely.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Valencia hotels
The Westin Valencia
#12 of 98 in Valencia
1,744 reviews
Show Prices
Show Prices
Show Prices
Barcelo Valencia
#30 of 98 in Valencia
1,992 reviews
Sant Francesc
Vincci Lys
Vincci Lys
#6 of 98 in Valencia
1,969 reviews
Show Prices
Show Prices
Show Prices

Been to SH Valencia Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SH Valencia Palace

Address: Paseo Alameda 32, 46023 Valencia, Spain
Location: Spain > Valencian Country > Province of Valencia > Valencia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 98 Hotels in Valencia
Price Range: $99 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SH Valencia Palace 5*
Number of rooms: 239
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Ctrip TA, Hotels.com, Hotwire, TripOnline SA, Priceline, getaroom.com, Cancelon, Travelocity, HotelQuickly and Evoline ltd so you can book your SH Valencia Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing