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“Very good hotel with good service”
Review of SH Valencia Palace

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SH Valencia Palace
Ranked #33 of 98 Hotels in Valencia
Certificate of Excellence
Reviewed January 7, 2013

We stayed a this hotel for two nights.
Arriving at 1am, for a wedding next day. Opening the luggage, we found my suit fully wrinkled. To my surprise and happiness, calling the reception to check if they could have it ironed for the morning resulted in someone knocking at the door 2mn later with a smile, taking the suit and bringing it back at 10am. Never thought it would be possible.

For the bedroom: first a twin, called the reception, within two minutes someone came with a new card for another bedroom with a double bed. Great service.
The bedroom was very nice, bathroom clean and big enough, bed comfortable. Nothing to complain about.

At the reception, the service was also good and welcoming and they spoke a few words of English.

Breakfast was delicious and huge. Lots of choice, very good quality. The room though has a bit a cold atmosphere, it has no windows.

For the rest, very nice hotel, excellent location in the city.

  • Stayed: December 2012, traveled as a couple
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Thank ynop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded February 1, 2013

Dear Guest,
First of all, thank you for choosing Hotel Valencia Palace SH during his stay in Valencia.
On behalf of the entire team, we sincerely appreciate your comments, helping us and encouraged to keep improving day by day, with the sole purpose of satisfying our Guests.

We hope to have again with his presence.

Yours sincerely.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed January 3, 2013 via mobile

The room was nice and spacious, the staff were friendly and helpful, the pool and the spa were nice and relaxing and the air conditioning was exactly what we needed.
The only problem was that although the sheets were clean they were stained which is not what you expect in a 5 star hotel.

  • Stayed: August 2012
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Thank OlgaEmma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded March 4, 2013

Dear Customer
First of all, I would like to thank you most sincerely for your kind words and for having taken some of your valuable time in writing to us.
Thanking you once more for your comments, and hoping to welcome you again in our hotel in the near future.
Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2012

Great location, nice comfortable rooms. Good breakfast spread. Very nice staff. Missed a coffee / tea maker in the room though. Lots of good eateries around. The hotel is just walking distance away from the Science and Arts center and the dried up river Turia, which sports gardens and jogging tracks at present.

Room Tip: None as such
See more room tips
  • Stayed: December 2012, traveled on business
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Thank rubendada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Departmet at SH Valencia Palace, responded to this reviewResponded December 20, 2012

Dear Guest,

First of all, thank you for choosing Hotel Valencia Palace SH during his stay in Valencia.
On behalf of the entire team, we sincerely appreciate your comments, helping us and encouraged to keep improving day by day, with the sole purpose of satisfying our guests.
We hope to have again with his presence.

Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2012

Modern and spacious!
Location quite close to old city (15 min walking) and parking structure near by.Hotel validates parking tickets- otherwise 20+ euros per day.
After staying in a hotel in Gotic Quarter in Barcelona this hotel seems huge. Basically american size rooms.
Great service, staff was very helpful: I arrived early and was given a room right away, when my family joined in the extra bed was placed in the room right away.
Breakfast buffet: great selection, beautiful white linens, I wouldn't expect more from a hotel breakfast!
Highly recommend!

  • Stayed: November 2012, traveled with family
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Thank ladybug_Midland_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded November 22, 2012

Dear customer
First let me thank you for choosing SH Valencia Palace his stay in Valencia, as well as the time dedicated to write their opinions about your stay at the hotel. We take note of all comments and We hope to have again with his presence soon.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2012 via mobile

Very nice hotel for a few nights.

Good points - close, clean and very nice breakfast!!

Only bad point I found was the service at the Spa, very unpleasant lady who was not helpful and made us feel not welcome at all. She really should not be placed in an relaxing environment! Apart from that the spa was really nice.

I'd stay here again,

  • Stayed: November 2012
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1  Thank Felipe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded November 29, 2012

Dear Guests,
First of all, thank you for choosing Hotel Valencia Palace SH during his stay in Valencia.
On behalf of the entire team, we sincerely appreciate your comments, helping us and encouraged to keep improving day by day, with the sole purpose of satisfying our guests.
We hope to have again with his presence.

Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2012

I paid a small amount for a luxury hotel as SH Valencia Palace is.
Good location, easy parking, wi fi free, nice bar service. Nothing wrong, all ok

  • Stayed: November 2012, traveled with friends
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Review collected in partnership with Easytobook.com
Thank yetiverona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded November 19, 2012

Dear Customer,
First of all, I would like to thank you most sincerely for your kind words and for having taken some of your valuable time in writing to us.
Thanking you once more for your comments, and hoping to welcome you again in our hotel in the near future.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

  • Stayed: November 2012, traveled with friends
    • Value
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Review collected in partnership with Easytobook.com
1  Thank Susan F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
shhoteles, Quality Depratment at SH Valencia Palace, responded to this reviewResponded November 13, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about SH Valencia Palace

Address: Paseo Alameda 32, 46023 Valencia, Spain
Location: Spain > Valencian Country > Province of Valencia > Valencia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 98 Hotels in Valencia
Price Range: $98 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SH Valencia Palace 5*
Number of rooms: 239
Reservation Options:
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