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“A proper 5 star hotel!”
Review of SH Valencia Palace

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SH Valencia Palace
Ranked #33 of 98 Hotels in Valencia
Certificate of Excellence
Reviewed September 15, 2012

We've just returned from a 5 night stay in this lovely hotel.

To start off with the receptionists were very friendly and gave us a map of Valencia indicating where to go etc. She spoke perfect English which is good considering that I have limited Spanish skills (something I want to change - it's quite embarrassing). The location is fine - 10 minute walk to the Cite of Arts and Science, 5-10 minute walk to Alameda metro station, 20 - 30 minute walk to the centre and 10 minutes on bus to the beach (the bus stop is right around the corner).

To be honest we tend to walk a lot on holiday because you then discover lots of pockets of sights, restaurants and bars which you would never see if underground or restricted on a tour bus, so the walking into town didn't bother us at all. We only used public transport 4 times (to and from the airport, to the beach and to the Bioparc).

The room was very spacious with quiet air con - a blessing in 25 - 35 degrees heat, nice toiletries in the bathroom and was cleaned impeccably by the chambermaid.

The bar was nice and had some outside seats to enjoy a beer. We used it a few times. Also had a quick breakfast of coffee and croissant on one occasion which was fine. Prices unlike other hotels were basically the same price as if you went to another cafe down the road which is a pleasant change from being ripped off. The result was that the bar was used by quite a few patrons when we visited.

The rooftop pool was very busy when we were there, so instead we walked a bit further down the lobby to a quieter roof terrace. Had the same sun as the pool area and was nice to relax in the evening after a long days sightseeing with a book.

Can't comment on the restaurant (which serves more substantial breakfast as opposed to the bar as well as lunches/dinners) or spa because we never used them.

As for Valencia itself it was a beautiful city with plenty to keep us occupied during our stay - try and do it more justice than just a weekend if you can because the more you walk around, the more side streets you walk down, the more you appreciate it. 5 days was perfect, but now I'm back I want to go back.

Highlights:

> The Cite of Arts and Science. We booked the full package, but really could have done just the Oceanarium - the Dolphin show was so fun!
> The Bioparc - the way it's landscaped makes it look really natural and you get to see animals so much closer than in other zoos. It feels more like a more 'tamed' safari.
> The food - L'eixample, which coincidentally is closest to the hotel (around 10 minutes walk) had the nicest ones. In the 'old centre' where more of the tourists are we found that the food was mediocre and were cheeky in adding the IVA (VAT to UK readers) on top of the advertised prices.
> Exploring - just walking around taking the city in whilst having a Horchata from the roadside stalls (Like a sweet almond milk - gorgeous)

Would I go again? In a heartbeat!

Room Tip: Try to get a room at the back - no nice 'view', but guaranteed to have a quiet sleep.
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  • Stayed: September 2012, traveled with friends
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Thank travellernick121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded September 18, 2012

Dear Guest,
Thank you most sincerely for your words and for your time for writing kind letter with the comments about SH Valencia Palace hotel.
We are at your disposal and hoping to welcome you again in the near future.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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363 - 369 of 1,040 reviews

Reviewed September 15, 2012

Stayed here in August for 3 nights with friends. Was very surprised at the high level of quality of the hotel for the price we booked it at. The hotel is a little out of the centre of Valencia but is no more than a 6 euro taxi ride almost to important locations. The rooms are very nice and a very good size. There is a lovely pool on the roof and a nice gym. Only thing I was not a fan of was the prices on food at the hotel. But apart from that 1 thing it is a great hotel.

Stayed: August 2012
Thank Andykerry_b66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded September 19, 2012

Dear Guest:
We would like to thank you most sincerely for your kind words and for having taken some of your valuable time in writing to us.
We hope to have again with his presence on your next visit to Valencia.
Best regards

Report response as inappropriate
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Reviewed September 11, 2012

This is a high quality Hotel, with excellent rooms and facilities. Stayed during the F1 race and found it very well placed and off good standard. Had a double bathroom all fixtures and fittings are of a high standard. Off course it was expensive for that weekend and not good value.

Room Tip: There is nothing to choose re room views.
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  • Stayed: June 2012, traveled with friends
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Thank Yam600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded September 13, 2012

Dear Customer,
First of all thank you chose us for your stay in Valencia,
Your comments fill us with satisfaction and encourage our team to improve every day, looking for the greatest satisfaction of our guests. Reiterate our thanks, we look forward again with his presence in future stays in the city.
Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2012

Very good location, rooms large and clean, excellent breakfast,.
Swimming pool very small , crowded and not comfortable, this is in my opinion the weakest point of the hotel.
in one of the two rooms the conditioning was not working well and the problem was not solved during our stay.
anyway the ratio quality/price is very good and I recommend this hotel

  • Stayed: August 2012, traveled with family
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Review collected in partnership with Easytobook.com
Thank roberto c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded September 11, 2012

Dear Customer,
First of all thank you chose us for your stay in Valencia,
Your comments fill us with satisfaction and encourage our team to improve every day, looking for the greatest satisfaction of our guests. Reiterate our thanks, we look forward again with his presence in future stays in the city.
Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2012 via mobile

Spend one night in september 2012. Reasonable price on the internet. Quite average, but not bad. Good gym, but could do with some drinking water there. Small pool area. Breakfast buffet at 20€ and quite satisfactory.

  • Stayed: September 2012
    • Value
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Thank WebbDavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Cuality Department at SH Valencia Palace, responded to this reviewResponded September 10, 2012

Thank you for choosing Hotel SH Valencia Palace SH during his stay in Valencia and we sincerely appreciate your comments about our services.
We are looking forward to see you again and thank you for write your opinion in Tripadvisor.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2012

We have just had 3 nights at this hotel and could not fault anything
Superb service from everyone. All spoke fluent English and could not do enough to help. We actually arrived 10.00pm on the Sunday night and on asking where to eat the reception explained not all restaurants would be open but he new where one was. Instead of giving directions he actually took us there, now that's what I call service.
Huge room, excellently appointed, mini bar great air con etc
We were on the 5th floor so very quiet
Biggest bonus was the roof top pool and sunbathing area plus being able to get fresh towels from the Spa.
Breakfast perfectly acceptable, everything that you would expect from a quality hotel
Perfect location 20 mins walk for the old town, 30 minutes walk to the beautiful beaches and 10 minutes from the Metro.

Room Tip: Room facing the rear car park area 530, very quiet
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  • Stayed: September 2012, traveled as a couple
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Thank willOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded September 10, 2012

Dear Guest:
We would like to thank you most sincerely for your kind words and for having taken some of your valuable time in writing to us.
We greatly appreciate your comments, this encourage us to improve our service every day.
We hope you choose our hotel again in future visit to Valencia.
Sincerely,
Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2012

Want to stay in the same hotel than the players of the Valencia Club de Futbol? The hotel is close to the stadium and they seem to stay in the hotel before the day of the LaLiga games! We've spent there 1 night, it was really good! With a small sauna on the 6th level, a pool on the penthouse it is a good hotel for bsiness travelers as well. Do not miss the fresh-squizzed orange juice at the breakfast! The rooms have a good size, receny refurbished. The staff is very helpful!

  • Stayed: August 2012
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Thank Damagandros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shhoteles, Quality Department at SH Valencia Palace, responded to this reviewResponded September 5, 2012

Dear Customer,
Thank you for having chosen the SH Valencia Palace for your stay in Valencia
We greatly appreciate your comments, this encourage us to improve our service every day.
We hope you choose to stay with us again and rest assured that we will do our best to make your stay thoroughly enjoyable.
Yours sincerely,
Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SH Valencia Palace

Address: Paseo Alameda 32, 46023 Valencia, Spain
Location: Spain > Valencian Country > Province of Valencia > Valencia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 98 Hotels in Valencia
Price Range: $108 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SH Valencia Palace 5*
Number of rooms: 239
Reservation Options:
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