I stayed at Hotel Urbem in the last week of September with my two small children. The room we were initially allocated was supposed to be a room with a king size bed to accomodate me, and both children. We moved up to our room, which was small and only had a queen bed in it with very little room to move around inside. It was a corner room. One of the other adults we were travelling with had been allocated a king size bed, despite being the only one allocated to that room. We ended up swapping rooms to allow the children and I to have the larger room which would then accomodate not only us, but our luggage and large three wheeler stroller.
The room was amazingly well appointed and delightfully airconditioned.
The only complaint i had about the room itself was the bathroom, and that fact that the cold water tap in the shower had broken, allowing only scalding hot or even more searing hot water to flow. This meant that following a 30 hour, 4 plane flight with a 4 yr old and 2 1/2 yr old, i was unable to shower or bath any of us. I made two phonecalls that afternoon requesting assistance from reception to no avail. It took a further two requests and until the following evening to have the tap fixed. In the end, we showered in the room of another guest we were travelling with.
The breakfast was extremely well appointed, and appropriate amounts for the number of guests (there was notably more in quantity and variety while there was a large number of conference guests staying there).
The location is great and near by to two shopping centres, as well as a beautiful riverside walk with perfect facilities for the children.
A great stay despite the setbacks.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA so you can book your Apartamentos Urbem Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.