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“Fabulous Hotel”

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Gran Hotel Sol y Mar
Ranked #1 of 31 Hotels in Calpe
Certificate of Excellence
Reviewed April 7, 2014

Visited last week. From the moment we arrived reception staff made you feel extremely special. Bedrooms are spacious, airy & clean. Breakfast and Dinner time spoilt for choice with the wonderful array of well cooked food. Restaurant staff extremely efficient and friendly, a special mention for Kristina for her efficiency both in the bar and restaurant. This hotel is fabulous and we hope to return very soon.

Room Tip: There were 52 in my party with differing rooms from interior to exterior with balcony and also apart...
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  • Stayed: April 2014, traveled with friends
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2  Thank 1Molly4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Departamento Ca... G, Quality Department at Gran Hotel Sol y Mar, responded to this reviewResponded April 21, 2014

Dear guest,

First of all, we would like to thank you for your booking in our hotel.

We are very pleased that our hotel and our service has been satisfactory and you had a lovely stay with us.

We hope to seeing you again.


Kind regards

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548 - 554 of 2,707 reviews

Reviewed March 31, 2014

Wife and i stayed at the Gran Sol Y Mar for a few days at the end of march, superb location with a georgous sea view room.
The restaurant Maitre d was surprisingly sullen with no greeting for some but the restaurant organisation was the worst part.
I have never seen such a poor layout for food in my life items that you would normally see grouped close by were often found elsewhere ? we were continully walking around looking for things, and then the following day the layout changed which confused us again. worst of all was the person who should have been cooking at the hot food counter who was continually awol leaving the food trays empty, very poor for this standard of hotel.
Would we return of course we would, its such a lovely place sadly spoilt by senior staff who should really monitor this better.
Calpe was very quiet at this time of the year we walked past the rock to the next beach and could not believe the number of empty hotel/apartments a bit like a ghost town.

Room Tip: Just pay more !
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  • Stayed: March 2014, traveled as a couple
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1  Thank airtool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Departamento Ca... G, Quality Department at Gran Hotel Sol y Mar, responded to this reviewResponded April 21, 2014

Dear guest,


First of all we would like to thank you for your reservation with us.


In respect of your comments of our restaurant service we would like to inform you that the degree of satisfaction of our customers is very high but we will comunícate to our maitre and our chef your opinion because is the most important for us.

We hope you had a wonderful way back to home


Kind regards

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Reviewed March 26, 2014

Visited last week. The staff were very helpful right from booking in, until we booked out. Even though we had a standard room, there was plenty of room. Very clean and everything you needed
for a pleasent stay. Wifi great, bathroom very nice with plenty of toiletries and lovely large towels.
Breakfast was excellent same as our previous visit, plenty on offer even though the hotel was quite quiet. Location the best in Calpe. Only stayed bed and breakfast, as there are so many nice restaurants in town. Will be back.

  • Stayed: March 2014, traveled as a couple
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Thank JDell2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Departamento Ca... G, Quality Department at Gran Hotel Sol y Mar, responded to this reviewResponded April 20, 2014

Dear guest,


Firs of all we would like to thank you for making the reservation in our hotel.

We are very pleased that you have enjoyed our facilities and services and you have had a wonderful stay.


We looking forward to seeing you again.


Kind regards

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Reviewed March 24, 2014

I loved this hotel. It is a beautiful hotel in a great location with excellent staff. We stayed 18th-22nd of March 2014.

From the moment we arrived the staff were friendly and efficient. We needed 4 wifi passwords and this was no problem. In fact nothing was a problem, the staff went out of their way to be helpful.

Location wise it's great it's practically on the beach but also close to all the shops and restaurants. We were able to stroll to the old town within a few mins for a bit of culture too.

We only had breakfast included but the selection was so good next time i think i'd book half board. Calpe has some great restaurants around so there are no shortage of nice places to eat.

Our room was an ouside with balcony & sea view and it's worth paying extra for the view alone.

There was only 1 issue we found and that was no tea/coffee making facilites in the room. If they sorted that it would be a perfect hotel. But even still i can't wait to visit again.

Room Tip: Pay a bit extra for outside room with balcony and sea view it's worth it.
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  • Stayed: March 2014, traveled as a couple
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1  Thank errinf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Departamento Ca... G, Quality Department at Gran Hotel Sol y Mar, responded to this reviewResponded April 20, 2014

Dear guest,


First of all we would like to thank you for your reservation with us.

It´s a pleasure for us that you have enjoyed your holidays in Gran Hotel Solymar.

It will be great to see you in the future.


Kind regards

Report response as inappropriate
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Reviewed March 14, 2014

'Travelled 8-11th March 2014-leisure trip/long weekend with my partner and 15 yr old son, following news regarding cancer diagnosis for my partner, so wanted something special.We upgraded to junior suite-room 911, 9th Floor, sea views over Arenal beach. Upgrade was luxurious although suspect for less money you could still get same effect from standard sea view room. We had spa bath, sep. shower, large bedroom, Yves Rocher toiletries, nespresso coffee machine etc. BUT for this price would have expected proper third bed,NOT sofa bed!!! Also given size of room with separate lounge area, why is it not sub-divided to give privacy-TV is located in main bed area and not in lounge area. Although I did not go to watch TV would expect there to be another TV in the lounge area and sliding doors. Huge balcony with sun loungers, chairs and table. In hindsight was not worth extra money to upgrade to suite, standard sea view would be fine. Got sun all day from morning until 4pm in this room (March).
Biggest gripe for us was the food-oh dear!!!!! What can I say? :( Arrived on Saturday when hotel was reasonably busy with mainly Spanish, Monday onwards was quiet. Went for first meal (half board) Sat evening and all we recall were platters of prawns, more prawns and even more prawns!!! No choices, no labels on food so if you are allergic to certain foods this would be a big problem, absence of kitchen staff, food very cold, bordering on being dodgy and unfit to eat. Now don't get me wrong, we like variety and are not a pizza and fish and chip kind of family, we just appreciate well cooked quality food. I felt sorry for my son and partner who sat dismayed at their paltry offerings. I proceeded to reception to air my concerns and was met with blank looks by reception staff and catering manager. There was no follow up and no improvement for the rest of our stay, in fact when hotel had less guests it got worse... breakfast was marginally better with good quality juices and choice of boxed cereals, fruit etc but cooked eggs were left cold and frazzled, very unappealing.
The hotel has an air of sophistication about it especially in the reception/bar area, very aesthetically pleasing. Prices for bar, snacks and room service were reasonable. Pool was closed for our stay for maintenance which our travel agent failed to tell us before booking, we went to view it but honestly in the height of the season its size would be woefully inadequate for the amount of guests. Given the closure maybe a nice gesture to the few guests there would have been to offer access to the spa pool area for a limited time during the day???
The area in.front of hotel is quite pleasant and promenade and beach beautifully clean but we did notice a big problem with street hawkers hassling cafe customers continually and police moving them on. Supermarket below hotel is very clean and comprehensively stocked and reasonably priced, so handy if you are self catering.
On balance, I did not feel special, left Sol Y Mar feeling let down by food although staff were very pleasant and professional; hindsight is a great thing and I would not re-visit when there are so many other good 4 star establishments around. I dread to think how this hotel would be in high season especially given the food presentation,variety and small pool area. It is easy to see why this is number 1 in Calpe as their is really no other competition.

Room Tip: Highest floor is 9, we had 911 junior suite, partly overlooking other apartments but also the beach...
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  • Stayed: March 2014, traveled with family
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4  Thank Kiwicherry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2014

Apart from the fact that is was overcrowded at this time of the year - I would definitely advise to go there in June or September instead. This very old hotel - where I had been many times as a child and which has been beautifully refurbished since - is perfectly located on a sandy beach and the highest rooms with a seaview are very comfortable. The only problem is the pool since it is way too small during the Summer holidays.

Room Tip: Try to take a room in the upper floors with a seaview.
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  • Stayed: June 2013, traveled as a couple
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Thank Claire E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2014

I have stayed here twice a year, every year since it opened. This is simply the best 4 Star Spain hotel I have found in 30 years of visiting Spain! There is currently a problem with wifi for iPad but I'm sure they will fix it (iPhone no problem). The rooms are clean and spacious, the breakfast is excellent, the staff are always courteous and helpful. Some of these grumpy reviewers need to chill out. Never tried evening meal because there're so many good restaurants in Calpe to choose from.

Stayed: March 2014, traveled on business
1  Thank DAB60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gran Hotel Sol y Mar

Address: C/Benidorm 3, 03710 Calpe, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Calpe
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Calpe
#1 Romantic Hotel in Calpe
#2 Best Value Hotel in Calpe
Price Range: $79 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Sol y Mar 4*
Number of rooms: 327
Official Description (provided by the hotel):
A new concept thought for leisure, rest and pleasure moments. Services and details of first quality. Elegant decoration and the most exquisite restaurant service in addition you will be able to enjoy the spa fitness area with a large and exclusive treatments Style, distinction, character, and an exclusive location beside the seaside overlooking the Mediterranean sea and the impressionant Penyn de Ifach. We want to give you unforgettable moments. Feel how sweet can be this life. ... more   less 
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Also Known As:
Gran Hotel Calpe

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