We stayed at the Diamante Beach Hotel on Saturday night after turning up on spec after having trouble finding somewhere to stay. The receptionist was helpful when I arrived asking if they had a room available in my best but limited Spanish. But I did have to wait about 5 minutes before being acknowledged while she finished what she was doing on the computer.
The room was on the 8th floor with a 'sea view' although that view was in between other hotels. The room was clean and the bed comfortable but the TV was small and looked quiet old and the reception was bad so the picture was fuzzy. I think the standard of the room was below that of a Premier Inn in the UK, which was disappointing for a 4 star hotel.
Our main complaint was that we didn't sleep much due to the noise in the corridor outside our room. I realise it was a saturday night but we were shattered so went to bed about 11pm. People were coming and going in the room opposite, shouting and slamming doors. I did pop my head out of the door and ask them to be quiet. Then until 4am there was intermittent shouting and door banging until 4.30am. We didn't phone reception as by the time they arrived it would have been quiet again. So we woke up unrefreshed.
Breakfast ended at 10.30 and we arrived about 10.10 and soon after it was being cleared away. It was OK but not the best quality.
We complained at reception after breakfast but were only offered a room extension from 12noon to 2 pm, but that was no good as we had to leave before 12 anyway.
So all very disappointing and we wouldn't stay there again.
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- Also Known As:
- Ar Diamante Beach Spa Hotel And Convention Centre
- Diamante Beach Calpe
- Hotel Diamante Beach