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“SH Ifach what a shock”
Review of HOTEL SH IFACH

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HOTEL SH IFACH
Ranked #5 of 31 Hotels in Calpe
Certificate of Excellence
Newport, United Kingdom
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“SH Ifach what a shock”
Reviewed March 31, 2013

Stayed 3 weeks at this hotel. Hotel is lovely, food very good staff excellent, but what a shock on the first day of our third week.We were inundated with over 200 students aged 17 to 19 from Portugal. Their behaviour was atrocious - some of them behaved worse than animals. On a number of occasions quiet a few of them had to be physically removed from the dinning room.
It was such a shame in such a lovely hotel. It completely spoiled the last week of our holiday.
Great Hotel - Dont go in March.2 seniors

Room Tip: Top floor rooms are very quiet and give wonderful views..
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ValerieAnn187050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ifach, Departamento de Calidad at HOTEL SH IFACH, responded to this review, April 2, 2013
Dear guests,

Thank you for having chosen SH Ifach for your recent holidays in Calpe.
We are sorry for not having fulfilled your expectations in some aspects, especially for any inconvenience during the stay of the mentioned group, despite the preventive measures the hotel established in order to avoid any impact on the enjoyment of other guests with different interests.

We greatly appreciate your opinion as a useful tool for continuous improvement, because guest satisfaction is of the utmost importance to us.
We remain our gratefulness for your confidence in our hotel, and we really hope to welcome you in the next future.

Yours sincerely,
Quality Department
SH Ifach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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930 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Helsingborg,sweden
Level 6 Contributor
149 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed March 3, 2013

Super slow checkin, and front desk agent did not greet us at all , looked like he didnt want to be there at all. Rooms ok size, especially the bathrooms, very spacious. Rooms dark and dull. Beds very hard and my pillow was like a big lump,the sheets had holes in them. Breakfast and lunch great, with a big varity of foods. Extra charge to use pool, fitness room and sauna, everything had to be paid up front, even the towels.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank oregongirl62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ifach, Departamento de Calidad at HOTEL SH IFACH, responded to this review, March 7, 2013
Dear guest,

Thank you for having chosen SH Ifach for your recent holidays in Calpe.

We greatly appreciate your opinion regarding our services and facilities, because we consider it a useful tool for continuous improvement to make your next stay even more enjoyable

We remain our gratefulness and we would like to continue with your confidence.

Yours sincerely,

Quality Department
SH Ifach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, United Kingdom
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 26, 2013

We stayed at this hotel for one month in February 2013 travelling with Saga. The bedrooms are a good size, clean and comfortable with large balconies and the upper ones have great views. The staff are,on the whole, friendly and efficient. The location is very good with transport links and walking opportunities.
The restaurant provides a buffet service for all meals and you will not go hungry. On week days the restaurant atmosphere is calm and pleasant. However, on each weekend that we were there, a huge number of Spanish visited. Accepting that this is business that the hotel needs, they do need to employ more staff for these busy periods.
A further disadvantage is that there are no UK TV programmes. The brochure states 'satellite TV' but the only English programmes are Sky News, CNN and BBC World News. There is reasonable entertainment provided every evening.
We enjoyed our stay and would return if the hotel provided some UK TV programmes for the long dark evenings in the winter.

Room Tip: For afternoon sun you need a room with an odd number and an even number for morning sun. The higher...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Christine1044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ifach, Departamento de Calidad at HOTEL SH IFACH, responded to this review, March 7, 2013
Dear Guest,

Thank you for having chosen SH Ifach for your stay in Calpe.
Your comments encourage us to improve our service every day; we greatly appreciate your opinion and we bear in our mind every comment or suggestions regarding our hotel.
We hope you choose to stay with us again and rest assured that we will do our best to make your stay thoroughly enjoyable.
Yours sincerely,
Quality Department
SH Ifach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northallerton, United Kingdom
Level 3 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 25, 2013

Just returned from a four week stay and I wont be returning. I know this is a spanish hotel and saga guests are in a minority but the hotel was INUNDATED by spanish visitors on three weekends we were there.280 Spanish and 50+ French. A nightmare in the dining roomand menu "dumbed down" Watery soup of doubtful origin - mostly package and meat choice limited to pork or veal. Dreadfully understaffed and often a wait for show cook to return to his station following table clearing duties. The food on the first week of our arrival was acceptable but it went downhill in subsequent three weeks.The entertainment was of poor standard....the only highlight was the male of the Wednesday evening duo who gave a brilliant rendition on Nessum Dorma. All in all a disapointing stay. .

Room Tip: Ask for pool/seaview high floor room.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnstaple, England, United Kingdom
Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 23, 2013

My 4th stay at this very friendly Hotel and yes I will certainly return. The food has definetly improved this year and although there weren't enough staff at times they were always very helpful and very friendly. The only downside this year was the entertainment. There were only 2 out of the 6 acts that comunicated with the guest and one of those although not too bad a singer repeated most of his show every week.. The other act doesn't know half the words to the songs he sings and mimic's playing the keyboard most of the time. What a shame the hotel didn't contract Jon Siver this year. Jon always ensured we always had a brilliant, memorable evening, especially all the ladies loved him. So many of us missed him this year.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mags984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 22, 2013

W
ent to this hotel in October last year, it is fantastic a lot nicer than it look's online, Calpe, is lovely lot's of nice walks a a beautiful beach, + if your feeling energetic you can climb the Ifach rock, it is a place that suit's everyone, ( not larger lout's though ) the only fault with the hotel was the entertainment in the evening as we had gone all inclusive, we ended up going out + had to pay for our drink's were as if we stayed in the drinks were all in. We went on a day trip to Benidorm never again my idea of hell, lovely to get back to Calpe.

Room Tip: The hotel has a lot of floors, we were in the 8th + had a lovely view, there was...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Pam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ifach, Departamento de Calidad at HOTEL SH IFACH, responded to this review, March 4, 2013
Dear guests,

Thank you for having chosen SH Ifach for your stay in Calpe.

We greatly appreciate your positive comments regarding our resort , and we will consider your opinion about the improvement points as well, in order to offer you better services every day.

We remain our gratefulness for your confidence in our hotel, and we really hope to welcome you in the next future.

Yours sincerely,
Quality Department
SH Ifach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kent
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 3, 2013

The main attraction of this hotel is it's great location between the two promenades of Calpe and a 5 minute walk to the marina. The bus stop round the corner has buses linking with the local tram service so it is very easy to get to Denia, Benidorm, Alicante and all stops in between. The fares are very cheap by UK standards too! Plenty of opportunity if you want to walk independently too.
The hotel was excellent value for money although rather chilly in the public areas and sleep quality was marred by the strong winds causing whistling and rattling of the patio doors to the balcony at night.
Rooms are well appointed and bathrooms large with plenty of space to spread toiletries etc.
Staff generally friendly particularly in the restaurant and food was typical for this type of hotel.I didn't use the pool or gym but didn't notice people wearing hats in the pool.
Weekdays most of the guests were English (SAGA) and Spaniards came for weekends.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank minniskent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HOTEL SH IFACH

Property: HOTEL SH IFACH
Address: Avenida Juan Carlos I S/N, 03710 Calpe, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Calpe
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Calpe
#4 On the Beach Hotel in Calpe
#5 Romantic Hotel in Calpe
Price Range (Based on Average Rates): $
Hotel Class:4 star — HOTEL SH IFACH 4*
Number of rooms: 193
Official Description (provided by the hotel):
The SH Ifach Hotel is located only 150 metres from the excellent Fossa Beach, blessed with warm and crystal-clear waters, along the Infanta Elena seafront promenade. Only 150 metres from the Port of Calpe from which the famous Rock of Ifach rises up. 1 Kilometre from the centre of Calpe, a shopping centre and the main bus station. 75 Kilometres from Alicante airport. The SH Ifach Hotel is located on one of the main highways through Calpe and enjoys views over the famous Rock of Ifach. The hotel provides 193 guest rooms: 170 Double rooms 22 Superior double rooms 1 Suite All of their characteristics and equipment explained in detail: The SH Ifach hotel is located only 1 kilometre from the centre of Calpe, where the ancient heart of the town is home to the "Torreo de la Peca" defence tower, the ancient walls and the Church of the Virgin of the Snow, the only remaining example of the Arabic Mudejar style architecture in the whole of the province of Valencia. The location enjoys a privileged climate almost all year round. The large and bright lobby welcomes guests to a modern hotel, designed for the enjoyment of your vacations or the celebration of very special events. The hotel have a new FREE WIFI system available the whole zones. ... more   less 
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Also Known As:
Hotel Sh Ifach Hotel Calpe
Sol Ifach Calpe
Sol Ifach Hotel Calpe

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