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“Absolutley Marvelous Hotel”
5 of 5 bubbles Review of Hotel Bilbaino

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Hotel Bilbaino
Ranked #63 of 191 Hotels in Benidorm
Certificate of Excellence
Manchester
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Absolutley Marvelous Hotel”
5 of 5 bubbles Reviewed May 2, 2012

This is the second time i have stayed here over the last three weeks, the veiws from the Sea Veiw Rooms are magnificent. Jordi and Tania are the most helpful and welcoming people that you will ever meet, nothing is to much trouble for them. I would recommend this Hotel to everyone who wants a Hotel with a beautiful location and lovely people at the hotel to help you enjoy your stay at the Hotel Bilbaino.
Kind regards
Mark Brady
From Lymm, Cheshire in the Uk.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Totts1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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192 reviews from our community

Traveler rating
    73
    77
    29
    8
    5
See reviews for
27
99
8
1
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Norwegian first
  • Spanish first
  • Any
English first
Leiden
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 16, 2012

The staff were very accommodating, friendly and nothing was a bother to them. What a great location. Right by the sea and in the 'quieter' area of Benidorm on the Poniente side. I would DEFINITELY recommend this hotel. Breakfast was great and free wi-fi in the bedroom too.

Room Tip: Front rooms are sea-facing. Side rooms also have a brilliant view of the sea from the ample balcony...
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thegrieves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, England
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed April 8, 2012

Stayed at Hotel Bilbaino on 20-24 March. Hotel is very old but has a beach front location and is very clean and tidy. We had our room cleaned every day and had clean towels too. Reception staff speak English and are very helpful. We did not eat in hotel as menu was mainly Spanish and waiter served (not buffet) but many cafes/bars close by to get good breakfast and snacks/main meals. Benidorm old town is very close and walks along promanade were good. Many good bars to be found. English part of Benidorm for cabaret and music bars is about 20mins walk away. We came as a group and would stay again.

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaveC123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 26, 2012

I purposely picked this hotel, primarily for it's location. It was a good decision. The Bilbaino is the oldest hotel in Benidorm & as such, is right on the doorstep of the "Old Town" & it's charming, narrow streets, with great atmosphere & an array of shops & tapas bars. It has a real Spanish feel. The hotel itself, is 3 star, but don't let that put you off. The place is spotlessly clean & maintained to a very high standard.

The staff are simply terrific, they could not be friendlier, spoke English & if you were willing to try a little Spanish, very patient! Most of the guests were Spanish & also very friendly. It is a great way to try to learn a little of the Spanish culture & to make new friends.

I was only bed & breakfast, which was a continental style, with cereals, bread, meats, cheese, yoghurt etc. There was a coffee machine & fresh juices, the orange juice was so sweet & delicious.

Overall, I would go back to the Bilbaino without hesitation, in fact I plan to return later this year.

My only concern, was the lack of facilities to enable proper access for disabled scooters & wheelchairs. My companion had a scooter, which had to be lifted up a step to enable safe storage every night. A simple ramp would be a huge benefit.

My last thought: For those British people who complain about lack of English spoken in the hotel; the hotel is in Spain! Make an effort & you will be rewarded with warm, friendly people.

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guantutri, Director General at Hotel Bilbaino, responded to this review, March 28, 2012
Thank you for staying with us and for taking the time to post a review following your recent vacation at Hotel Bilbaino. We are delighted that you thoroughly enjoyed the hotel, our breakfast and the place where we are located. We will also try to improve access for disabled and wheelchairs.

We certainly look forward to welcoming you back at Hotel Bilbaino in Benidorm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed November 15, 2011

We were travelling as a party of 6, (3 couples) for a long weekend to coincide with the Fiesta, and could not have found a better place to stay. The reception staff were both friendly and helpful at all times, and I cannot understand the negative comments from 'Montigobay' on this site. Regarding menus in spanish, what a surprise! You're in a spanish hotel in Spain for Gods sake. I'm not sure this person was actually in this place, balconies crumbling? - No, perfectly solid! Almost all the rooms have twin beds which can be put together as a double if you request, but perhaps attitudes towards staff may receive a better response. All six of us were extremely impressed with the attentiveness of the young receptionist (Tatiana), always greeting us with a smile and "can I help please".
The hotel is in a perfect location at the edge of the old town, and well away from the embarrassing and sometimes disgusting behaviour of some of our fellow Brits at the tatty end of the resort. NEVER go round the crap bars in new town when England have just beaten Spain!! Although I will say, if you drink the spirits in the new town, you could probably drive back, there's more alcohol in a packet of Maynards wine gums.
The old town is totally different, the streets were decorated up for the Fiesta, and there were fireworks, (boy were there fireworks), more like explosions, and we didn't really appreciate them at 8.00 a.m. on Saturday and Sunday mornings heralding the start of the festivities. But at night, the lovely little tapas bars were in full swing, and mingling with the locals was fantastic, a short walk up to the plaza overlooking the harbour and bay for amazing views, the Hotel is in the perfect location.
We all agreed this will be our choice next time in Benidorm.

Room Tip: Ask for sea view, we did, and got 3 rooms next to each other.
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  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gastr0T0urist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guantutri, Gerente at Hotel Bilbaino, responded to this review, January 10, 2012
Thank you for staying with us and for taking the time to post a review following your recent vacation at Hotel Bilbaino. We are delighted that you thoroughly enjoyed the hotel.

We certainly look forward to welcoming you back at Hotel Bilbaino in Benidorm.

Sincerely

Jordi Guirado
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ayr, United Kingdom
2 reviews
1 of 5 bubbles Reviewed May 25, 2011

Hotel was not very user friendly to Brits, menu for the restaurant was only in Spanish-I asked why and was told by staff "we do not need it in this hotel, I will tell you what is written!" very rude. Booked double room-got twin beds, balcony was crumbling, room was right above kitchen asked for different room-no way were they going to change because we booked through go compare before we left-not direct with the hotel. Would not reccommend this place to anyone.

Room Tip: go somewhere else
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  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank montigobay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 29, 2011

Perfect location, step outside the front door onto the promenade and beach and 2 minutes from the old town.
I requested 4 twin rooms facing the sea which were allocated on arrival.
The staff couldn`t have been more accommodating during our 4 day stay.
If you need a high powered hair dryer, I suggest you take your own.

  • Stayed March 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank onthemove6535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Bilbaino

Property: Hotel Bilbaino
Address: Av. Virgen del Sufragio, 1, 03501 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Restaurant Airport Transportation
Hotel Style:
Ranked #63 of 191 Hotels in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Bilbaino 3*
Number of rooms: 38
Official Description (provided by the hotel):
The Bilbaino Hotel, in Benidorm, is located in front of Levante Beach. It is an emblematic hotel in Benidorm, because it was the first hotel built in the city in 1926. Our location is unbeatable as it is situated in the historic, tourist and commercial center of the city, surrounded by restaurants, bars, clothing and gifts, newspapers, banks, pharmacies ... The hotel offers 38 rooms, most of them have terraces and stunning front or side sea views. The other rooms, overlooking the inner courtyard without terrace, are quiet and cozy. Both the rooms and public hotel areas offer free Wi-Fi. Hotel Bilbaino reception is open 24 hours. It is a small charming and quiet hotel ideal for couples. The restaurant offers Breakfast, Lunch and Dinner served in a modern buffet. ... more   less 
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