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“Great Hotel, not so good location”

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Hotel Deloix Aqua Center
Ranked #28 of 192 Hotels in Benidorm
Certificate of Excellence
Reviewed November 6, 2012

This is a lovely modern hotel as the pictures will show you. However if you go to Benidorm you are obviously looking for a lively location with lots of bars etc. Sadly this Hotel is on the outskirts of Benidorm and you are closer to the motorway than the beach!
Food was good and the facilities and rooms are faultless, if only it was a mile or more closer to the beach!
However if you want a quiet location and don't want any of the attractions of Benidorm its ideal....although you might as well go t another resort!

  • Stayed: September 2012, traveled with family
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2  Thank Seaton7392
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 5, 2012

Loved this hotel clean tidy loads to do lovely pool close to shop food was good loads of choice nice bar almost next door that played bingo most night
Took my dad with us who is in his 80s he love it hired him a mobility bike so he could get around

  • Stayed: March 2012, traveled with family
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2  Thank debbie r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

This was our second visit to the Deloix Hotel, Benidorm. We previously visited 3 years ago and had such a lovely time that when we found a cheep package via Jet2 we decided to return. I have to say we had another fantastic time but did notice the Hotel was a little run down compared to our previous visit. There was a few broken floor tiles around the outside areas and the reception but this is probably a sign of the difficult times Spain is currently experiencing. The food is good, with plenty of choice. We were on a half board basis which meant we had breakfast and then could choose to have either lunch or evening meal at the resterant each day. Our room was a good size, two large single beds and one large double sofa bed with a large balcony overlooking the pool area. We were in block 2 and three years ago in block 3 which also overlooks the pool. I have to say our first night was in block 1 where the rooms are smaller and ours was a bit shabby so I complained and we were moved the next morning! The staff are lovely and so helpful which I think makes this Hotel such a pleasure to stay in and if you don't mind being a little out of the way from the main resort then the peace and quiet is bliss. We went to the Benidorm Palace and the Circus while we were there, out of the two I would recommend the Circus... The kids loved it but found the Palace show a bit too long.... we didn't get back to the Hotel until 1 am! On our previous visit we did the Benidorm Island trip in the yellow submarine which was great fun and the Waterpark just up the hill from the Deloix. It's expensive so take some snacks with you as you are likely to make a days of it in order to get your money's worth. Would recommend the Deloix as a good 3-4 star hotel.

Room Tip: Block 2 and 3 overlook the pool and are more spacious than block 1. All the rooms are two singles a...
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  • Stayed: October 2012, traveled with family
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2  Thank NettyB21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

It was all going so well and then ...... First impressions of the Hotel Deloix Aqua are good very modern hotel , spacious reception / bar area with ample seating and low lighting. However look deeper and you will find all is not as it seems! There are too many rules in this hotel and you really don't want to be caught breaking them!!!!
- It is not allowed the entry of food and drinks from outside the hotel into the bar or pool area - one we broke !!( punishment we were ordered to our rooms!)
-It is not allowed to swim in the indoor pool without a cap ( depends which life guard is on and how much attention he is paying!)
-Entry to the pool area/ sunbeds is not allowed until 10.00 am
- It is not allowed to reserve sunbeds
- Food must not be removed from the dining room or you will be charged.
- Staff must not smile

Room Tip: Rooms in block 2 face a residential street dogs can be heard barking from 8.00 am and you can hear t...
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  • Stayed: October 2012, traveled with friends
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1  Thank baldie13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

We stayed at this hotel 4 nights in October and would totally recommend this hotel. The staff were pleasant, the rooms excellent, spacious and clean with a large bathroom. The terrace was one of the biggest we have ever had and although I have read in some reviews that it was noisy we did not find this to be the case at all and we were placed just off the main road. The pool areas (although too chilly to swim for us) were being well used and were lovely. The dining room was spacious with plenty of choice and the main meals were hot. The hotel is just out of the hustle and bustle of Benidorm but close enough to walk into town within 10 mins. All in all would not hesitate to rebook.

  • Stayed: October 2012, traveled as a couple
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1  Thank parrattj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

Sadly our holiday hotel was very disappointing. We booked it specifically for the walk in shower for my disabled mum.
The hotel states it has facilities for disabled guests and we saw a photograph of a walk in shower. On booking we requested a walk in shower for my disabled mum. When we arrived there were told there are only two disabled rooms in the whole hotel, and not one of them was available for my mum. She could not shower all week. Not acceptable.
Sunbeds were very uncomfortable, no mattresses available. Surprising as this is a 4 star hotel.
Outdoor pool freezing, too cold to swim in.
Photographs of the Water Slides, and using "Aqua Center" in hotel title give the impression of a small water park. This is in fact a small area for small children. My 12 year old felt it was too babyish for him to go on.
Balconies are dark (due to the design) and most don't get the sun.
No tea making facilities in the room. This is extremely disappointing, as some folk wake early and like to have a hot drink, or indeed one before bed. We bought a kettle there and used our own tea bags that we had taken. The hotel tea bags are poor quality and taste awful.
I took my coffee from breakfast out to drink by the pool. The barman told me i could not do that. I had to buy a coffee to drink by the pool ! Having paid for half board, i think this is petty for a 4 star hotel. I have stayed in much cheaper hotels and got better service.
The restaurant is like a canteen, noisy, chaotic, queuing for food, dirty plates left on the table.
Not enough staff in the restaurant or bar. Waited a long tome for a drink.
There are a lot of broken floor tiles in the restaurant, games area and around the pool. This is dangerous.
Food is mediocre, nothing special.
Not a good Location. Right on a busy road. Too noisy and too far from the beach. It is a good 35 minute walk down hill on a busy road.. We caught the bus.
This hotel does not feel like a 4 star.
Very disappointing overall.
We would not consider staying there again.

Room Tip: The best rooms are overlooking the pool, but the design of the the balconies mean you dont get a lot...
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  • Stayed: October 2012, traveled with family
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2  Thank susies-couture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

We stayed at the Deloix for three nights and was most disappointed. It was quite noisy with the local camp sites residents returning from Benidorm This Hotel is on the main Road so the noise is 24 hours. Food reasonable but plenty of it. Sunbeds need upgrading. Swimming cap and socks have to be worn in the pool which I found very uncomfortable and unecessary. I know there are better hotels in the near vicinity, if it was to lose a star and you only paid 3 star prices then I would possibly reconsider my views.

Room Tip: A room overlooking the front road gives you the only decent view.
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  • Stayed: July 2012, traveled as a couple
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Thank Pentraliv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Deloix Aqua Center

Address: Avenida Doctor Severo Ochoa 34 | Rincon de Loix, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Benidorm
#13 Family Hotel in Benidorm
#19 Luxury Hotel in Benidorm
#19 Best Value Hotel in Benidorm
#35 Romantic Hotel in Benidorm
Price Range: $69 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Deloix Aqua Center 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
Hotel Deloix Aqua Benidorm
Deloix Aqua Center Benidorm
Deloix Hotel Benidorm
Deloix Aqua Center Hotel
Hotel Deloix Benidorm

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