The + points for this hotel are:
The staff are 1st class, professional, friendly a credit to the hotel. Easy check in and knowledgeable receptionist's , rooms spotless. Bar tenders & restaurant staff efficient. Decent position, free water and red wine at meals.
Booked cheaply through clever-hotels.
The - points are
There was no daily menu displayed outside the restaurant stating what was for lunch or evening meal. I pointed this out the receptionist they said he would inform the manager but issue was not addressed whilst I was there.
The food was poor quality and lacked choice. I sympathize with the chefs as money is tight and they do there best on what is most probably a limited budget. For the money I paid for full board any meal was a bonus. I ate out a couple of times was only there 3 nights.
I visited at the beginning of March and the hotel's guests were mainly Spanish pensioner's who I found to be extremely rude and ignorant ( not the hotels fault ) . Pushing in, taking my toast I was making whilst I was there, constantly banging into you. Best advice let them get on with it don't respond luckily I am laid back and have seen this behaviour at other hotels.
Overall I would recommend this hotel for being value for money, decent location, and superb staff. If the food choice and quality improved It would be exceptional. Being one of the cheapest hotels to book something had to give which was the food.
This hotel deserves to be successful for the improvements to the decor and fittings, and hard working staff.
- Official Description (provided by the hotel):
- Hotel Brasil lies in the Center of Benidorm, about 400m from Poniente Beach. The hotel enjoys a familiar atmosphere, with friendly staff, has two stars and is great value for those that want trouble free holidays at a reasonable price. With a cozy pool (not big, but comfortable), a large bar, animation for kids and adults (in Spanish). Everything is close: taxi, bus, shops, bars and restaurants, Old Town is just a stroll away. Free WIFI throughout the hotel. It's great for customers of all ages that want to enjoy the city of Benidorm. Sunny weather, great nightlife and several theme parks and zoos ensure a leisure offer for everybody. Large entrance hall with lift to the floors, front desk is open 24 hours, luggage room, games room, lounge, restaurant (buffet style) WIFI in all areas of the hotel. The main entrance has 7 stairs, but a lift on street level is available for guests with reduced mobility, please ask at front desk. Paid parking available 75m away. Car rental, scooter rental, ticks for trips parks and venues, just ask at the front desk. We make sure you are attended with a smile. ... more less
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- Also Known As:
- Brasil Hotel Benidorm