Myself and my Boyfriend (both 24yrs old) stayed at the Joya for 1night on the 23rd of September. We drove from Quesada near Torreveja and found the hotel straight away as it is a few minutes from the motorway. We Parked our car in the secure car park which cost us 6Euros for the one night and then made our way to check in. The check in staff stood and spoke to each other casually and ignored us for about 5mins before dealing with us and welcomed us to - 'Yes??' - even though we had a case and it was obvious we were checking in they didnt seem at all inviting.As we arrived early our room wasnt ready which wasnt a problem as we were going to Terra Mitica, We purchased our tickets from reception for 27Euro each (at the park gates it was 49E!!) the hotel told us where to get the bus from also which was a minute walk and 3euros for us both and got us there in 10mins.
When we arrived back at the hotel the staff had changed over and i asked for our room key (401) but as we hadnt checked the room i hadnt been told where it was to which i got told cheekily --- eh take the lift..4th floor! like i was stupid.
Our room was right beside the lift which to be fair we never heard any noise from at night. as it had been a long day walking about we went for a short sleep which was disturbed by next doors talking, they were not talking at high volume but i could hear everyword as the walls are paper thin!! Hotel room was very basic but very clean, exactly what we expected as we only paid £49 from Alpharooms. toilet was spotless and provided hand sanitiser,shampoo and shower gel aswell as plenty of clean towels.Air con did work but wasnt very strong.
As we were getting ready my boyfriend went to the bar to use the 2 for 1 drinks voucher we had been provided but was refused as he ordered cocktails but the voucher didnt state which drinks. He then went to reception to ask to hire an Iron to which he was told 'sorry someone has it and we only have one' - this is a joke, the hotel didnt even have a note of who had it to see if they were finished, luckily his shirt wasnt too bad to wear out that evening!!
Later that evening we asked reception for directions to night life and an older gentleman took us out the hotel and pointed us in the right direction and was very helpful.
We didnt make breakfast so i cannot comment but the hotel restaurant and bar looked very nice and the reception looks fairly new and modern. For what we paid and how much we used the room it was great and i would stay here again but the staff do need to buck up there attitude.
Its a nice hotel for a few days break but i wouldnt stay here for a long period of time.
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- Also Known As:
- Joya Hotel Benidorm