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Reviewed October 12, 2016 via mobile

The hotel was clean. There was plenty of variety of good food everyday and the breakfast was fabulous. Most of the staff were friendly and helpful especially Jonathan in the restaurant and Theresa behind the main bar and a young guy in the pool bar.The evening entertainment was decent with a magic show, parrot show, birds of prey and the entertainment guys put on there own show which was awesome. All in all we had a fab time and would definitely stay there again.

Stayed: September 2016, traveled with family
4  Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2016 via mobile

Excellent Hotel just back on Monday 10/10/16 . Hotel staff friendly , cleaned room everyday, food excellent plenty of choice , great pool, a bit of a walk to centre of Benidorm but other than that excellent.

Stayed: October 2016, traveled as a couple
5  Thank Jacqueline G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2016 via mobile

This was our second time at this hotel and my wife won't stay anywhere else now.
Food really good catering for adults and children.
The room was cleaned every day and the beds changed daily. Always clean towels left and spotless. Air-conditioning was free not like some of the other places we have stayed. The safe was 15 euros a week.
Pool was clean and the pool bar was manned by polite staff always with a smile.
Drinks although local where really good for once and the wine we had with meals if you are all inclusive like us was a a bottle of what ever you wanted red or white or both no problem.
We use this as a Base to go out at nights so entertainment we could not comment on but was avaliable. WIFI was avaliable but at a charge
That's the only downside on the place.
We turned up at night when we got there (12.30) and they opened the dinning room and there was sandwiches and salad avaliable and cold and hot drinks. Never had this before anywhere!!
I would recommend this hotel A++. 10 out of 10.

Stayed: October 2016, traveled with family
6  Thank philip l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2016 via mobile

Highly recommend this hotel it's at the top end of town right opposite benidorm palace so it's a 20min stroll into the main area.so it's either 1.50 euro on the regular buses just across the road or taxi cost between 7-8euros straight down to old town. Every part of the hotel was very clean,staff very friendly,enjoyed the meals as well.Only downfall is the entertainment could be better.Would definitely return.

Stayed: October 2016, traveled with family
5  Thank Lorraine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2016

Stayed at this hotel for 10 nights the end of September

MIXED VIEWS..
* Bar staff - were awesome and such a laugh, work so many long hours but still had a smile on there face & were always pleasant especially Terry & Jesus.

* Restaurant staff - lovely people, again work ALOT of hours very pleasant always go out there way to talk to you.

* Reception staff - the old man doesn't know how to smile
- the young girl with curly hair is RUDE,
- the young male was lovely & helpful.

* security man - pleasant nice guy.

* entertainment - Rubbish & Cheap.. nice people but wasn't worth sitting in for.

* outdoor pool - freezing cold.. watching everyone too frightened to jump in was hilarious, it says that it's heated in the read up but it's NOT! But on the upside it was extremely clean (cleanest part of the hotel).

* Rooms - very spacious nice looking rooms - floors constantly dirty.. from the shower to your balcony your feet were black, towels were changed everyday, room wasn't wiped over, half the time the ash tray on the balcony wasn't emptied, and the beds was just made and not changed! Beds were uncomfortable and hard but Iv had this with every hotel Iv stayed in, just standard beds.
3 English channels on the TV - wifi
Every now and again after using the shower you'd get a really bad drain smell (also heard this about other rooms too)

* food - decent meals, not much taste to anything but was eatable to get you by.

* All inclusive drinks - SO STUPID! I'm used to having a wrist band and can get 2 drinks per wrist band, BUT HERE.. You have a card and it's one drink to one card, you can take 2 cards up at a time but to me it was just stupid and if you lose your card you have to pay 5€ so a wrist band would be so much easier.

* beach - was a god 40monute walk to the beach if you don't stoop and your walking fast.

* nightlife - nightlife everywhere but the main strip is about 30 minute walk away

Be very careful while out on the strip as me and my friend got spiked so be careful with your drinks

* the big bins that are everywhere in Benidorm STINK!!

* be careful of the potatoe man, it's a man who on the streets with 3 potatoes and a pea and he will rob you of all your money it's a CON so STAY AWAY.. we saw him take so many peoples money, and h has people close by watching!

Would I stay at this hotel again? Due to the staff and the beautiful pool yes probably

Room Tip: Rooms with pool view are the best
  • Stayed: September 2016, traveled with family
    • Sleep Quality
    • Rooms
    • Service
4  Thank GemGem H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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