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“Lovely girly weekend”
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Very good
42 reviews
living room
living room
living room
Glazed terrace
Views from Glazed terrace
Glazed terrace
Glazed terrace
open terrace
bedroom 1
bedroom 1
bedroom 2
bedroom 3
bathroom 1
bathroom 2
kitchen
swimming pool
housing plan
sea views at nigth
sea views at nigth 20 minutes later
parking
building from the beach
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Overview
Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 10
Benidorm, Costa Blanca, Province of Alicante, Valencian Country

Reviews from our community

Very good - based on 42 reviews
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Reviews from our community

Date | Rating
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English first
English first
French first
Any
English first
Becks101
Shropshire
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Absolutely Appalling Apartment - Simply Not Fit For Purpose”
Reviewed March 5, 2017 for a stay in February 2017
7
people found this review helpful

What should have been a holiday to celebrate my parents Golden Wedding Anniversary, turned out initially to be a holiday from hell thanks to this appalling accommodation.

On arrival we were let down by the landlord with us having to wait a considerable amount of time for the keys. To keep a group of people waiting, to include two physically disabled people, was disgusting. Only to be given one set of keys initially.

When we finally got into the apartment we were shocked to say the least. It was nothing like the photographs displayed on TripAdvisor & was like walking into a place built in the 1960's! The decor & furnishings were old & shabby. The arm of a settee was broken in addition to slats in a bed in one of the rooms that was more like a day bed. Curtains were filthy & hanging off their rails, the bedding appeared years old & the place stunk of damp. Everywhere looked in need of a thorough clean. You could write your name in the dust on top of the old fridge.

We had sewage coming up over the toilet when we flushed it, that flowed into the kitchen & over the floor. This had clearly happened numerous times given the state of the doors that had warped. One of the kitchen unit doors was missing, no cooker or grill & we didn't want to eat or drink out of the mismatched crockery. The place was so cold & damp we requested a heater to be given a faulty electrical heater that was clearly dangerous & sparked every time it switched off. We had to request a bed settee because although this is advertised as accommodation for eight, there were insufficient sleeping facilities. To expect people to just sleep on settees is beyond a joke.

We didn't unpack our cases as the bedrooms were damp & after several days my father was ill from a severe chest infection & required medication. The landlord didn't appear to give a damn. Enough was enough & we left the appointment & checked into a nearby hotel at a considerable cost due to us being a party of eight. Finally we were able to unpack our damp clothes & start to relax & enjoy the rest of our holiday knowing we were free & away from that hell hole of an apartment.

The only positive about this apartment is the view....but we had to open the windows to see through the grime.

I would certainly NOT recommend this apartment to anyone...it's a health & safety hazard to say the least.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marthur77
Worcestershire
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“apartment from hell”
Reviewed February 28, 2017 for a stay in February 2017
5
people found this review helpful

location very poor for elderly and disabled people too steep of a hill and steps leading to apartment block. phoned the owner on arrival of apartment .said he would be round to give us the keys in 10 minutes waited an 1hour and 20 mins before he came round. on entering the apartment there was a damp smell around the place. curtains filthy dirty and décor had not been decorated for years. a run down squalor of a place. no oven or grill in kitchen. went to flush the toilet and the toilet overflowed into the bathroom and adjoining kitchen arms off the settee electric plugs loose the kitchen door by the fridge freezer warped due to water from the shower and toilet Electric fan heater faulty also one above the door in the shower room.Hot water running cold after a short time also no bolts on bathroom door. Photos of this apartment on trip advisor well out of date. after a few days had a chest infection due to damp clothes had booked this apartment for two weeks and had no alternative but to move out after a few days and booked into a hotel. we have over forty photos of this hell hole as evidence apartment not fit for purpose. the one star I gave this apartment was for the view.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 8, 2017
We love receiving constructive criticism that will help us improve our service and will try to improve constantly, but your comment is aimed at hurting.
We never left anyone waiting for an hour and in your case it was not. It is true that there was a problem with the cistern, but it was solved as soon as you notified it. We have never left wet towels and the description and photos of the apartment are accurate and verified by Tripadvisor.
When we nosoros we went to clean the apartment this one was dirty and with deteriorated things that we had to replace and we have not demanded you ANY deposit for your carelessness.
If we can improve on something tell me, but do not try to harm for free.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
frequentf...
Leeds, United Kingdom
Level 5 Contributor
86 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“landlord letsdown this letting”
Reviewed January 19, 2017 for a stay in December 2016
11
people found this review helpful

I had high hopes for this apartment, photos looked great but some reviews suggested otherwise. I had messaged David, the landlord prior to our arrival advising our anticipated arrival time and asked how about arrangements on arrival to the apartment. His answer was simply, "ok and thanks for the info". So as there was no instruction, the assumption was he would be there to welcome us, but this was not the case. We arrived at the apartment to find no answer to either the call button or even after gaining access to the building, there was no one home. As it was 10:15pm we were quite concerned. We went to a relatives apartment, suitcases and children in tow and began trying to work out what to do next. Sent David a couple of messages, and finally at around 11:00pm, we received a phone call which then rang off. I called the number back and it was him saying he was now at the apartment. When I met home he said didn't you have my number. We were just relieved to be getting in at that point so didn't argue the toss with him.
I had cause to message him several times during the 10 night rental and he only managed to reply on one occasion, saying he would come round and replace the iron later that day. He did not come round and there was no further contact with him until the end of our stay. I just gave up on him in the end. When I asked him for an explanation of his no shows and lack of communication he said there had been a family issue. I can sympathise with this but it wouldn't have taken any time at all to let us know rather than just leave us in the dark.
Had the apartment been great, I could have probably overlooked the landlords shortcomings, but it wasn't. Many aspects of the decor and furnishings were shabby, from a missing door in the fitted kitchen, to the broken detached arm of the sofa. The water was cut off on our first morning with no explanation and guess what, no immediate intervention from the landlord (a few large bottles of water would have been the least he could have done). The electric boiler only provided enough hot water for a couple of showers which for an apartment sleeping up to 8, isn't good enough. I feel the apartment is at least 20% overpriced given the overall furnished quality.
Good points? The apartment is quite spacious, views are good but not the best as the hotel Benikaktus obscures half the seascape.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2016 for a stay in November 2016
3
people found this review helpful

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
dylansgra...
Staffordshire
Level 4 Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Lovely”
Reviewed October 20, 2016 for a stay in October 2016
2
people found this review helpful

The apartment was lovely and suited our need very well. David met us and showed us round and made us very welcome. The view was probably the best in Benidorm. When it was time to leave, David looked after our luggage even though he had people arriving. He was an absolute gentleman.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The view
Liked least: Can't think of anything except the short hill
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karanstap...
Derby, United Kingdom
Level 6 Contributor
163 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“spectacular views”
Reviewed October 19, 2016 for a stay in October 2016
3
people found this review helpful

the view from this apartment is just amazing and one you could never get bored with. the aprtment itself is cllean but very shabby. the bedding in particular needs serious attention. new matresses and pillows. it would also be a nice touch to supply matching crockery. just a small amount of money could make this place a true 4 star. we didnt cook at all during our stay so cant comment on the oven. david was there to meet us and sent his cleaner to store our luggage as we had a late flight. we were very grateful for this. we would return but would really like to see the changes that i've suggested.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the view without a doubt
Liked least: the matressess and pillows
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 20, 2016
Thank you Karan for your comments. We really appreciate your comments and we will proceed to make the improvements immediately.

Thank you!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wolverhampton
Reviewed September 1, 2016 for a stay in August 2016
2
people found this review helpful

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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