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“Our Holiday Experience”

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Hotel Levante Club & Spa
Ranked #33 of 192 Hotels in Benidorm
Certificate of Excellence
Reviewed August 27, 2014

The Hotel Levante Club and Spa is an absolutely charming, from the moment you see the Hotel, to the minute you leave. On arrival, the reception staff were very warm and welcoming, and we checked in extremely quick. Within minutes we were standing on our balcony looking at a lovely pool view. The Restaurant Food was delicious, maybe a bit too much red meat and pork, but was delicious all the same. There was chicken and other food on offer, along with salad, cheeses and other side foods. They certainly tried to cater for the British diet. I am gluten/wheat free and every morning on my stay the chef ensured I had my gluten/wheat free bread, which was delicious. There was a queue for the sunbeds every morning, which I didn't take part in, only because I preferred to go for a walk in the morning, and then use the pool in the afternoon, and at no time did I not get a sunbed. The evening entertainment was really dire. We booked this hotel as it was for Adults, so therefore assumed that the entertainment would be more adult orientated. I couldnt have been more wrong. It kicked off around 9pm, with a Quiz or Bingo with a difference, won't spoil it for you. The professional Acts were more like amateur acts with no spanish influence at all. There was a parrot show on one evening and another evening with Hawks and owls etc. Dancers, and the animation team did a turn one night. It is just as well that we managed to get BBC1 and ITV on the tv in our room. Sorry Hotel Levante Club as on all other aspects of our stay was perfection. We travelled with Thomsons and again, no complaints. The Alicante Airport is fairly decent, plenty of places to eat and shop. The transfer time to the was roughly about an hour from Hotel to the Alicante.

Room Tip: Maybe ask for a room on a higher level. We were on the fourth floor, and we could hear the noise fr...
  • Stayed: August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank fee1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this reviewResponded September 4, 2014

We love that you enjoyed your stay at our hotel and in our city. It was a real pleasure to welcome you and we look forward to your next visit. Best Regards

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1,201 - 1,207 of 2,626 reviews

Reviewed August 27, 2014

we returned to this hotel as we enjoyed it so much in 2012.However We think the food has gone down hill and the hotel needs a redecorate as it is looking shabby. our room was 1010 and the drain smell in the bathroom was repugnant.we did report this to reception and it was sorted for a few days and then the smell returned (not as bad but was still there) the sun bed situation is a joke as there are only 70 beds and 19 floors each with 10 rooms.sometimes the doors would open at 830 sometimes 9 so you never knew if you were going to get a bed or not ( no consistency) all the staff from cleaners to bar staff and restaurant staff were fantastic.HOWEVER I WILL NOT BE RETURNING,

  • Stayed: August 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Thank helencotton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this reviewResponded September 7, 2014

Dear customer,
We would like to thank you for share your experience with us. This feedback helps us to improve our service.
On the one hand, we are sorry to hear your disappointment about the food … there is plenty of choice in our buffet, menus are changed daily and they include vegetables, salads, soup or creams, rice, fish and meat, pasta, etc.
Our apologies for the punctual problem with the smell in the bathroom. We really regret that you didn’t say to reception that the smell returned. The problem would have been solved straightaway as the first time.
About the sunbeds, is an extra free service offered by the establishment. Due to space constraints we couldn’t put more, but we consider your opinion to improve our facilities. However, about the time, the door is always open at 8.30.
Finally, thank you for the positive comment about our staff. They are professional and during working hours are devoted exclusively to carry out their duties, trying to meet the needs of customers.
We really regret not having met your expectations. We would like to have a new opportunity to change your opinion about our hotel.
Yours sincerely,
María Márquez – Quality Department.

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Reviewed August 26, 2014

just returned from our first stay at levanter club really enjoyed it food very good staff excellent. had to queue for sunbeds and often guests left them unattended for couple of hours at a time which I feel is unfair to other guests. all in all an excellent stay and I would recommend this hotel to other travellers

  • Stayed: August 2014, traveled with family
    • Location
    • Rooms
    • Service
Thank lizj1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this reviewResponded September 4, 2014

We appreciate your words about our hotel. I transmit your comments to all my comrades who were sure glad because their job is to get the satisfaction of our customers and these messages indicate that you are doing well.Best regards.

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Reviewed August 25, 2014 via mobile

Me and my husband visited this hotel in July 2014 for my husbands 40th birthday.
I had paid extra for a room upgrade with champagne and chocolates .
It was a lovely room with tea and coffee facilities.
We were up on floor 10 and views were amazing and also very cool up there too, which is great as we don't use the air conditioning.
Bar great and so were the barmen once they get to know you they know what drinks you like.
This was our first time in an adult only hotel and it was great not hearing kids crying.
Pool scene o.k, not much going on and no music, but we prefer the beach anyway.
Food not so good. We ate out a few times. But all inclusive good for drinks alone.
Clean and tidy hotel.
We did use the spa which was very nice.
About 10 min walk to beach and down the road from waterpark.
We love benidorm but will probably stay somewhere else next time.

Stayed: July 2014, traveled as a couple
Thank Lynne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this reviewResponded September 7, 2014

Dear customer,
We would like to thank you for comment your experience in our hotel.
We are sorry to hear your disappointment about the food … there is plenty of choice in our buffet, menus are changed daily and they include vegetables, salads, soup or creams, rice, fish and meat, pasta, etc..
Thank for your positive comment about our establishment and staff.
We would like to receive you again. We hope to have a new opportunity to improve your opinion.
Yours sincerely,
María Márquez – Quality department.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2014

Just returned from our 3rd stay at Levante club & it was another great stay, Staff very professional & friendly & food & hotel still up to its high standard as previous years, only one disappointing thing this year we found was the shortage of Sunbeds & revised Pool opening times as in 2013 the pool opened at 8am & know it opens at 8.30am but you have to queue if you want that sunbed as we all do, but all in all great stay & hopefully we will return in 2015

Room Tip: Hotel in a great location
  • Stayed: August 2014, traveled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Ray T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this reviewResponded August 27, 2014

Thank you for taking the time to comment on your stay with us and thank you for the great review. Hope you see you all again soon!
Regards

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Reviewed August 25, 2014

well, where to start about this fab hotel. we arrived on sat 9th august, and were quickly checked in. the receptionist said, have you stayed this hotel before, we said no not this one but usually stay sol pelicanos, ambassador, etc. she said you WILL return here. quick to get to our room on floor 16 which was fab as we had requested a high floor. the calmness and coolness of the dining room without kids screaming and running around was my first impression, having had 5 of my own i have no probs with kids but nice not to hear them. lol... next was the lovely large room and my word, what a view. the bar staff were the nicest i ever met, and smiled and were polite the whole of the time. waiting staff the same and one very young lad was exceptionally good, i didnt catch his name but he was the youngest member of staff there. halfway through the holiday my dad passed away in england and it devasted us, but suzanne was there to arrange an early flight home, which, after much thought we declined and managed to enjoy the rest of the holiday, and the peaceful hotel really helped as i couldnt have coped with a noisy one at this time. suzannes presentation at the end of the holiday was superb . well done suzanne. and you know what, the receptionist was right... we WILL return. thankyou for a fab time at such a difficult time for us. debbie and tim barnatt. x

Room Tip: ask for a high floor because the views are breathtaking..
  • Stayed: August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank B6650SXdebbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this reviewResponded September 4, 2014

We sincerely appreciate your feedback, we are glad you enjoyed your stay. We are pleased to do our daily work that our clients are as comfortable as possible. We look forward to seeing you again soon. Best Regards

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Reviewed August 24, 2014

Just returned from our holiday at the Levante club Hotel and once again had a fabulous time. The hotel is very clean and the food is very nice. The location is excellent with lovely views of the mountains and not far from the beach. The staff are always friendly and very welcoming. Just perfect!

  • Stayed: August 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this reviewResponded September 4, 2014

Thanks for sharing your opinion after your stay in our hotel.Nos glad he enjoyed it. Your opinions help us to continue working with energy knowing that we achieved our goal: your satisfaction!

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Levante Club & Spa

Address: Avenida Severo Ochoa 3-B | Rincon de Loix, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Benidorm
#22 Luxury Hotel in Benidorm
#34 Romantic Hotel in Benidorm
#41 Family Hotel in Benidorm
Price Range: $85 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Levante Club & Spa 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Hotel Levante Club And Spa
Levante Club Benidorm
Levante Hotel Benidorm
Levante Club Hotel
Levante Benidorm
Club Levante Hotel Benidorm

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