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“More comfort please!” 4 of 5 bubbles
Review of Hotel Levante Club & Spa

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Hotel Levante Club & Spa
Ranked #33 of 191 Hotels in Benidorm
Certificate of Excellence
Leigh, United Kingdom
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“More comfort please!”
4 of 5 bubbles Reviewed March 6, 2014

Stayed at the Levante for a week commencing the 22nd Feb. A very pleasant hotel,reception, restaurant and bar staff were very good and efficient at all times. The restaurant was well above average with the food quality and content very good value for money. The wine could do with improving and the hot water for tea wasn't always hot. As in a lot of hotels, breakfasts were sometimes hit or miss as to the warmth of the food, overall though, it was good. The hotel was clean, but looking tired in some areas and urgently needs a lounge area with more comfortable seating. The settees in the bar area are in short supply and not high enough to be comfortable for the amount of elderly people wanting to use them during the day in the event of bad weather. We were in room 610( a corner room ) very spacious with loungers on the balcony. The bathroom needs some work, extractor and half flush on toilet not working, and shower head needs re-fixing to wall. This was all reported when we left, so perhaps it as all been fixed now. I would advise people to upgrade your drinks package if you intend to spend time in the hotel, 8 euros per person is the cost. Finally, I think the Hotel needs to decide what sort of customers it wants, especially in winter, the hen and stag parties or middle aged couples? Don't really think it works as it is now. Not been to Benidorm for a long time but if we returned, I would return to the Levante hoping they have improved the small amount needed.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank anthony r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this review, March 10, 2014
We take your comments to say that we are glad you enjoyed your stay with us and thanks to your feedback we can continue to improve our services every day. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,423 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (862)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Doncaster, United Kingdom
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed March 5, 2014

The Levante is rated 4 star and the superior room and service, we had, just about reflected the rating.
We are a married couple - late 50's

Hotel - Bright and clean and well laid out. Four lifts serve the rooms and a dedicated lift serves the dining area and pool. We never waited more than a few seconds for one to come.
Bus stop and taxi rank just outside.
Good bars and restaurants across the road.

Rooms - Spotless and well presented. Our friends had an ordinary room which was nigh identical to ours apart from we had - bathrobes (not used), a corner balcony (not used). a kettle (10E per week to hire), chocolates and wine, and a free safe. I do not consider these worth paying a massive amount more for. In the event our room was actually cheaper than theirs as we booked last year when we saw a good deal.
Only down side was the wi fi. It was impossible to use and ran at 66 Mb/s. I complained and was told it would be looked into.

Staff - Impossible to fault.

Bar - Usual low alcohol brands but could be upgraded to proper stuff for 8E / day / per person.
Good enough for us though.

Food - Very good - hot and plentiful and tasty. - Good opening hours - Long trousers required for evening meal, no great hassle.

We stayed for seven days and really enjoyed it. We are booked again for July.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank ah4955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this review, March 10, 2014
It is a pleasure to receive your comments and is more pleasure to welcome you to our hotel and that you enjoyed your stay with us. We look forward to seeing you again soon. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rojales, Spain
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed March 3, 2014

Wonderful Hotle, best I have stayed in at Benidorm,. Room las huge and bathroom spacious and modern with walk in shower as well as bath. Food was excellent with an amazing choice, staff friendly and couteous After trying other hotels in Benidorm I will only stay here from now on.

  • Stayed February 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank holidaygirl14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this review, March 3, 2014
We sincerely appreciate your feedback, we are glad you enjoyed your stay. We are pleased to do our daily work that our clients are as comfortable as possible. We look forward to seeing you again soon. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South coast, England
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed February 27, 2014

As the rep said Benidorm is marmite- you love it or hate it. In our case it was the latter, but I did hope that by booking 4* accommodation we could just enjoy the facilities of the hotel and the beach, weather permitting. Unfortunately I found the hotel very tired, no comfortable seating and the local spirits appalling. After already paying for an upgrade to premier room I was not prepared to pay more for named spirits as this economical week away was moving into the price of a more acceptable resort. I have used Thomson holidays many times and the star rating normally means good facilities, acceptable local alcohol, I did not realise that this was Benidorm 4*. The whole hotel needs refurbishing, the 'superior room' had certainly seen better days, the towels were very thin and the beds definitely needed replacing. Food in the restaurant was hit and miss, the lamb, pork, chicken and fish actually cooked in the restaurant were overcooked to the point of being inedible but they did have one evening where mussels, prawns, salmon and smoked salmon were on the menu and they were delicious. Unfortunately this was not repeated during our stay. They did cook a very good fried egg for breakfast! On our last day we were leaving at 7.00am and were promised a continental breakfast, well someone turned the toaster on!! please don't insult the continental breakfast. Overall a very disappointing week which could have been avoided by just giving me the facts about the hotel star rating and I would have booked elsewhere (not Benidorm). I do have to say that the staff were invariably very polite and friendly and the Bikini Bar on the beach was very pleasant being at the end of the beach so If I didn't look right I couldn't see all the high rise and could pretend we were somewhere else, preferably in another Country.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank justloveabreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this review, April 9, 2014
Dear customer first appreciate all comments received and take in the positive direction and improving their comments. We feel that you have not enjoyed our buffet, we offer a daily variety in, including different types of meat, fish, pasta, vegetables .... The hotel has an all inclusive plus which includes premium drinks, coffee maker, bottled water ...
We are working hard to improve our facilities and services and all your comments help us to be better.


Again sorry if we did not enjoy the holiday as expected. Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed February 27, 2014

Our trip was on the 18th February, the hotel is very modern and all the staff spoke good English. The food was excellent although not a massive choice the food was presented well and a responsible choice for most.

Been an adults only hotel we thought it would be fairly quiet but we was wrong, the hotel lets lots of Hen and stag parties in, when we was there there was 5 large hen parties and the hotel puts normal holiday guests on the same floors as hen and stag party guests, and after been kept awake by screaming and shouting throughout the first night until 6.00 am we got a room change.

So if you are looking for a relaxing peaceful hotel this is not one of the best owing to there policy of allowing hen and stage parties.

Also on a weekend the Spanish arrive in droves and take over for two days then all the entertainment goes totally Spanish, and the food is aimed at the Spanish and non of them can talk they shout all the time, and they are most rude.

But if you can forget the hen and stage parties and the Spanish for two days then the hotel is wonderful it is in a very easily accessible area of Benidorm, the hotel would easily pass as a 4*.

Room Tip: Go as high as you can, far less noise.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this review, March 3, 2014
We take your comments to say that we are glad you enjoyed your stay with us and thanks to your feedback we can continue to improve our services every day. Best Regards
A
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed February 26, 2014

Its difficult to find anything but praise to say for this excellent hotel. I would recommend to anyone wanting an adult hotel , excellent meals and large comfortable rooms. Choice of British Television and good evening entertainment.

Room Tip: Higher floors get more winter sunshine in evenings.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this review, March 3, 2014
We sincerely appreciate your feedback, we are glad you enjoyed your stay. We are pleased to do our daily work that our clients are as comfortable as possible. We look forward to seeing you again soon. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesbrough
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed February 26, 2014

I will be shortly returning to your hotel after numerous previous happy stays.

I have booked and already paid for a room for 3 people through Thomson's.

Due to Ill Health, Could you tell me would it be possible to change one of the names on the booking and reduce the room down to 2 people?

I tried to deal with Thomson's direct but they want to charge me more than I paid for the hotel room.

I don't require any refund.

I have tried to contact your reception regarding this matter 3 times but I have yet to receive a reply.
Your earliest response would be appreciated.

Stayed February 2014, traveled with friends
Helpful?
Thank columbo1101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this review, March 4, 2014
Thank you for choosing us again to enjoy your holiday again! We are sorry but we have not been contacted to modify your booking. If you need some more information, please contact with us: reservas@hotellevanteclub.com. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Levante Club & Spa

Property: Hotel Levante Club & Spa
Address: Avenida Severo Ochoa 3-B | Rincon de Loix, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Benidorm
#21 Luxury Hotel in Benidorm
#34 Romantic Hotel in Benidorm
#41 Family Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Levante Club & Spa 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Hotel Levante Club And Spa
Levante Club Benidorm
Levante Hotel Benidorm
Levante Club Hotel
Levante Benidorm
Club Levante Hotel Benidorm

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