Arrived on Boxing Day for 7 nights and started off well. Cannot fault the hotel staff - very friendly and helpful. We were on the 17th floor - great views (especially for the fireworks on NYE) but the noise and behaviour of one set of "guests" on the floor above was horrendous ( I assume myself and another reviewer may be talking about the same group). We also complained but unfortunately, the response from reception was lukewarm to say the least. Quite glad to hear they were asked to leave as the were doing nothing for the hotel's reputation.
Also, there was a Christmas festival every night in the municipal area at the side of the hotel with very loud music until very, very early in the morning which didn't help matters.
However, on the plus side, the hotel is very centrally located to anywhere you would want to get to in Benidorm. As I said, the only complaint about the hotel were those who thought that they were the only ones on holiday.
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- Also Known As:
- La Era Park Apartments Hotel Benidorm
- La Era Park Apartments Benidorm