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“Hell on earth”

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Acuarium II Apartments
Ranked #64 of 108 Specialty Lodging in Benidorm
Glasgow, United Kingdom
1 review
“Hell on earth”
Reviewed April 13, 2014

1st night took 1hr to get keys had to go to two appartments then asked for e150 deposit that we didnt get all back as said we never handed keys in seems to be a scam. Rooms full of drunk tramps at best. Please stay well clear this aint good at all :-(

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andymcdd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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326 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Newport, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 9, 2014

We went to benidorm for a long weekend with other couples and had a great holiday. We stayed in a studio which was small but was plenty big enough for the 2 of us and the pull out bed was comfy. The apartments are not far from all the nightlife and there are alot of bars and shops in the area. We paid 150 euros deposit and had this back at the end of our stay without any problems.
I am going on a girls holiday this year and staying in the same apartments.

Room Tip: We stayed on the 14th floor which was peaceful and we had a great view
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Tarmo74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 16, 2014

Just back from a short break to Benidorm. Was dreading staying here after reading all the previous reviews so prepared ourselves for the worst. When we arrived there it was late so we decided to get a taxi to the place where you collect keys out of hours as we did not know where it was. The taxi charged 7 euros and waited whilst we went in, really helpful driver. We collected the key without any problems what so ever. If it had been daylight then we would have walked as it really was not that far away. We had requested a high floor room and we were put in a studio room on the 21st floor. On entering the building you could not help but notice how clean it was. There were 3 lifts which all worked perfectly well. We got up to the 21st floor and braced ourselves ......but we needn't have worried, it was clean! the room was a good size and was equipped with everything you would have needed for your stay - except a kettle (which can be purchased at any of the cheap shops around for 5 euros!) we ended up boiling water in a pan which did the job. We were provided with ample fresh clean towels and freshly laundered pillow cases and sheets. Once we made up the bed (which was a pull out sofa bed - don't be put off it was very comfortable! we slept really well and we are 5"11 and 5"6) we left it out for the duration of our stay as there was still plenty of room to move about the rest of the room. There was a table and two chairs in the corner, a long table, a sideboard and double built in wardrobe with drawers (and a safe) - plenty of storage! even a heater. Everything in the kitchen was put away really clean - I am a clean freak normally so this was a huge relief for me! On the balcony we had a washing line and a table with two chairs - loads of room out there as well and a great view of the sea (between hotels) - yes there are hotels in front of you and around you so if you had a lower floor then perhaps the view would not have been as good? The staff were friendly and getting back our refund of the deposit was extremely straight forward. Lots of places to eat drink and shop near by. All in all we had a fantastic time there and found it was great value for the little money we paid. It was basic, cheap and cheerful but clean what more do you need? We found Benidorm really cheap! ok yes, we went out of season so perhaps our review would have been different if we had been there in high season? We went there not knowing what to expect but we were both pleasantly surprised as it is not normally somewhere we would dream of going. If we ever go back there we would defo stay in these apartments again.

Room Tip: Ask for a high floor - better views.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank doubletrouble123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Level Contributor
152 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed January 29, 2014

Just an update really on my review of 2 years ago when we stayed in this cell block! With interest we went to have a look whilst staying elsewhere. the poolside looked like it had some improvments. We noticed some painting going on also but thats where hope stopped. It was still the scruffy outer appearance and although we didnt go inside it looked like it was as bad as ever. This review is really a `be warned` to potential holiday makers and a `shame on you` to `low cost holidays` who to this day have not compensated us for the most terrible holiday experiance in my long life.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank labradoodles4us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Benidorm hotels

england
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 6, 2014

These apartments were cheap, clean & basic. But DO NOT expect to have a nice hot shower or bath as they only allow you a very small amount of hot water!!!! We (2 families ) stayed here for 4 nights for new year break. Benidorm (Levante Beach) is beautiful with friendly people and is as cheap as chips. These apartments are rubbish for a family but thank goodness for the amazing view from the room and the weather was lovely. We did leave our room clean & tidy and broke NONE of the rules but are still awaiting our £150 deposit to be refunded.....BE AWARE!!!!!!

Room Tip: We would'nt return
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ilovemenorca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liverpool
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 4, 2014

keys dont work properly in main entrance door,,4 minutes of hot water per hour,,dirty beds,,insects and pee stains in matress,,electricity goes off if 3 items are used,,no night staff to control unruly gangs who throw things off balcony ,,200 euro deposit is a joke,,theres not 200 euros worth of furniture in apartment,,,fridge is rusted to hell,,my dog has more comfort,never ever again,,even if it was free !!

Room Tip: none ,,whole block needs demolishing!
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  • Stayed December 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debbLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YORKSHIRE
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 5, 2013

We booked with Thomas Cook, what a rip off this is referring to Thomas Cook if we had book separately as a lot of people have and paid next to nothing then ok it is basic and this is what we would expect, but we paid for a weekend package with Thomas Cook, and it wasn't cheap at all could of had a weeks all inclusive holiday for what we paid. And we had to pay £150 deposit once we arrived but did get this back. Thomas Cook not a great company this is the second time they have let us down.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YorkshirePride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Acuarium II Apartments

Property: Acuarium II Apartments
Address: Avenida Juan Fuster Zaragoza 3 | s/n - Rincon de Loix, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #64 of 108 Specialty Lodging in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Acuarium II Apartments 3*
Number of rooms: 100
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Also Known As:
Acuarium Ii Apartments Benidorm
Acuarium Ii Apartments Hotel Benidorm

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