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“Great little hidden gem”

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Servigroup Torre Dorada
Ranked #32 of 192 Hotels in Benidorm
Certificate of Excellence
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great little hidden gem”
Reviewed July 7, 2014

This hotel is in a great location above Poniente beach, with breathtaking views of Benidorm. Staff are friendly, food is good and amenities are also good.. Stayed here four times, never been disappointed.

Room Tip: Request a sea view room. Views are breathtaking.
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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901 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
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  • English first
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English first
York, United Kingdom
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 24, 2014

I stayed in this hotel and I have to say that the overall experience is good. In a hotel, I am concerned about two things, cleanliness and food.
First things first, food!. Food was great, lots of choices, really tasty, fresh look, simply great. Only drawback?, it was terribly packed but hey!, you can't expect otherwise from the Spanish coast in summer so...
Second, cleanliness. When we arrived at the hotel the room was looking good and smelling fresh! where is the problem then?!, you must be thinking, well, the problem is that the daily cleaning wasn't great, not because the staff wasn't doing their jobs, just because they "forgot" (or who knows what) like two/three times to clean it. Consequences?, I had to complain and afterwards they did it so, in the end, it wasn't a big deal! but hey! I am paying good money, I shouldn't be telling them to do their jobs...
Anyway, the conclusion, just what I said really good food, average service, good overall, I would come back!.
Oh! by the way, you have to do quite a few stairs to go to the beach or take a long-ish walk, if you have a problem with that I would go somewhere else.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanefdez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 20, 2014 via mobile

1st time here and it was better than expected, hotel was superb we asked for sea views and we got both rooms with fab views 1 was a corner room on floor 9 it was amazing, food was excellent, but for me it was the staff nothing was a problem, they let us keep both rooms late for our late flights as well,especially monika she was very helpfull. Will defiantly use this hotel again and would recommend to anybody , don't forget it's it's in the old town.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jimmygreenarmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 13, 2014

Best hotel for the price and services. Excelent restaurant. Verry friendly staff. Good location in Benidorm not too busy part of the town. Sea view room makes a stay more exiting! Goog hotel for couples as well for families. A lot of Spanisch guests, a advantage for tourists, no shame about behavior from other tourists....

Room Tip: Sea view at the corners of the floors. The terras is on two sides of the room. Higher floors have mo...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hans L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level 6 Contributor
130 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed June 8, 2014

This was our 4th stay at the Torre Dorada and we weren't disappointed. We have stayed in several Servigroup hotels and they are all very well run. We have always been given a room as requested on a high floor with a sea view. This time we were on the top floor and the view of the whole of Benidorm and out to sea to the island was breathtaking. The value of our stay was also impressive at 74 euros per night for two for full board. The buffet style meals are really excellent with a very good choice. The dining room is family friendly if you are staying with children and very relaxed and calm. There is a good wine list with very reasonable prices and the service is excellent. Car parking is extra at 10 euros per day but well worth it. The only drawback to this hotel (as I've said in previous reviews) is its hilltop location which makes it a steep walk up from Poniente beach. This quiet end of Poniente is lovely though and we would highly recommend this hotel to couples of all ages and to families.

Room Tip: Corner rooms overlooking the sea have amazing balconies (room numbers ending in 12, I believe)
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 8, 2014

average price, average quality. unfriendly customer service

food is average/good, location is ok - not too far from the sea/beach, but could be inconvenient for people with disabilities (steep hill), and its about 1-2km from 'proper' promenade

customer service was not very friendly - i was asking to rebook part of my stay to another servigroup hotel with 4day notice, they said NO. mind that there was no discount for my 8-day stay, next time i will book 4+4 or something like that (i.e. you could cancel whole booking with 2 day notice, but not move last 3 days with 4 day notice .. .)

Room Tip: almost all rooms have some sea view from the balcony whether it will be quiet, depends on neighbour...
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Serg K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhondda, United Kingdom
1 review
Reviewed May 29, 2014

we have had two fab holidays at Torre Dorada and would go back again. the food was good with plenty of choice. was disappointed though there was no tea or coffee at the lunch and evening meal.Good location hill is a bit steep to get to the hotel. what a great place Benidorm is, great holiday.

Room Tip: rooms with view are fab
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tigger12014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Servigroup Torre Dorada

Property: Servigroup Torre Dorada
Address: La Cala Calle Aviles 2 | La Cala, 03502 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Benidorm
#32 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Servigroup Torre Dorada 3*
Number of rooms: 243
Official Description (provided by the hotel):
200 M. From Benidorm's Poniente Beach, in a quiet residential area.Privileged views to sea, mountain and the Terra Mitica theme park.Facilities and services:Hotel recommended for families.Large swimming pool for adults and another one for children, sun terrace equipped with sunbeds and parasols. Garden area, bar-terrace and children's playground. Delfi children's club (high season) with its own mascot, workshops and activities. Elegant bar-lounge overlooking the pool area. Games room.New Servigroup boutique with souvenirs, gifts and accessories.For the youngest members of the family (in high season), the hotel has a miniclub with blackboards, desks, paintings, handicraft workshops, music and children's films, all supervised by qualified staff.Entertainment programme in high season and live music at night.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered/outdoor parking spaces (supplement): 134.Rooms:243 rooms with superb views: air conditioning, heating, full bathroom, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and electronic safety locks.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Torre Dorada Hotel Benidorm
Torre Dorada Benidorm

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