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“fantastic break away” 4 of 5 bubbles
Review of Servigroup Torre Dorada

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Servigroup Torre Dorada
Ranked #30 of 191 Hotels in Benidorm
Certificate of Excellence
Bradford, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“fantastic break away”
4 of 5 bubbles Reviewed April 1, 2013

We stayed here halfboard 29/03/13 - 01/04/13 had a fantastic Easter weekend break away. We got a taxi from Aliante airport to the hotel and paid approx 80 euro each way. The hotel is lovely with very spacious clean rooms, fantastic hot shower with great water pressure. Only thing missing was no hairdryer. There was a fridge in the room and a safe that you had to pay 16 euro for the key from reception but i got 10 euro back when i handed the key in. Food was gorgeous & never stuck for choice. The hotel staff were all friendly and helpful besides one grumpy receptionist lady where everything seemed to be too much trouble but the other 2 lads on reception we saw were really helpful, the bar/pool staff were great too. Hotel was in a quiet part of Benidorm and we found it too quiet for us. We got a taxi to the New part of Benidorm one night and this cost approx 15 euro each way. Only a short walk from the beach with access via steps, walking down was ok but could have done with oxygen after walking back up them, we walked around every other time after.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank michelle b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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843 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Moscow, Russia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed March 23, 2013

We stayed at this hotel in July 2012 - we booked the hotel based on the reviews we had read on trip advisor and were really happy we chose this hotel! Breakfast was very good plenty of choice with a fab churros and chocolate!!!! Lunch was superior - very tasty and with a great choice of dishes.Staff was very friendly and helpful. We would definetely come back.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Aigul_Akh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rojales
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 16, 2013

Our weekend trip to Benidorm was to inaugurate me into a senior level of the Masonic movement. The categories for the review do not encompass this kind of 'holiday'. However, this hotel was superb and was only 200 metres from the inauguration location and I would recommend it for a very pleasant stay. we are returning at the beginning of June 2013 for a further Masonic event which occurs close by.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
3 Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed March 14, 2013

I love this hotel it has great food, It is a buffet. It has great games for children to be around and loads of fun activities. There is sometimes party's in the bar downstairs. The rooms are fabulous with great views to the sea. The view is so admirable. I think it should be 3 or 4 stars because it is great. There is different doors you can get out of. There is one beside the swimming pool going down with the elevator. The rooms are very clean the place smells nice and it is very elegant. There are stairs and elevators. There is a fountain on the first floor.It is beautiful and it is perfect if you come in Summer as you can go to the swimming pool and lay down in the chairs. The weather is always great so you can go to the swimming pool at any time of the season.

  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Moni E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles_Servigroup, Customer Service at Servigroup Torre Dorada, responded to this review, March 15, 2013
Dear guest,

We would like to thank you for your nice comments about our hotel which help us to know we are working in the correct way.
We are glad to know that your stay was a positive experience and that we made your holiday enjoyable.

We hope to see you again in our hotel.

Kind regards,
Customer Service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spain
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed March 11, 2013

Just returned from a weekend in Benidorm. The hotel was nice and quiet but this meant that choice of food was limited. The hotel is situated quite high up a hill which might restrict customers with mobility problems but for gash holiday it provides good value for money. At the moment for those who book via the Servigroup website the hotel is offering free attendance at the show held at Benidorm Palace. By the way, no hairdryers are supplied at this hotel.

Room Tip: If you want afternoon sun, ask for mountain view.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed February 26, 2013

This is now the 6th time of staying at bthe Torre Dorada, and each time we have not been dissapointed. A great value 3 star hotel in a fabulous location with great views of the bay. The staff continue to be very friendly and helpful, reception is very efficient and the rooms are kept clean with the daily maid service. The food is varied and very good with plenty of good choices and all freshly made. We are very happyt to recemmend the Torre Dorada and the Servigroup overall. Excellent and thanks, we will be back again.

Room Tip: All good, the higher floors at the from and corners have the best views but all are good
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bravo008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kilmarnock, United Kingdom
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed February 23, 2013

Just back yesterday from this excellent hotel........A little bit away from mainstream Benidorm (La Cala),but we timed it and its a pleasant 20 walk along prom to harbour......(split between old and new town) with plenty of bars and eating places en route.
The hotel is spotless, and an army of cleaners are afoot from early am.......the bed and towels were changed daily...we had a corner room facing the sea.....room 918, which had a balcony which went right round corner....big flat screen tv...theres a safe in room, but you need to rent the lock and key from reception.......we didnt bother as the room has a state of art keycard system which is cleverly incorporated to other area of hotel for your security.......
Wouldnt advise the steps down to the beach......its ok going down, but deary me....coming up is a nightmare........I done it 3 times!!!!...so i know........Best way to beach we found was to go pool area.......theres a lift which is operated by your keycard which takes you down to street level.....turn right past marina hotel, down hill, first right and right again......takes you right onto front........If feeling lazy, number 2 and 3 buses take you cheaply right into Benidorm.......(about 12 euros in taxi)
Staff are friendly and all speak English......a big thank you to Sergio, who went out his way to get wifi working on my iphone after it kept showing up as error.........
The hotel at weekends is very busy with Spaniards from Thursday evening getting very busy Friday and Saturday nights.........mealtimes in the restaurant(at weekend) is a nightmare.......the food is plentyful and varied and all fresh.......with a chef grilling fish and meat daily for you to order......but having been in the restaurant Friday and Saturdays surrounded by noisy and ravenous Spaniards, i began to know how General Custer must have felt....!!!!!!!.........queues at every buffet section.....There is an easy remedy however..........get down for your meals straight away when doors open........we found we were finished our meal just as the "apaches" arrived.........then chaos took over.......lol.......
All in all, an excellent week at a really nice hotel.........A big thanks to all staff....We shall return...........

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank tailgunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Servigroup Torre Dorada

Property: Servigroup Torre Dorada
Address: Calle Aviles, 2 (la Cala) | La Cala, 03502 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Best Value Hotel in Benidorm
#30 Family Hotel in Benidorm
#32 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Servigroup Torre Dorada 3*
Number of rooms: 243
Official Description (provided by the hotel):
200 M. From Benidorm's Poniente Beach, in a quiet residential area.Privileged views to sea, mountain and the Terra Mitica theme park.Facilities and services:Hotel recommended for families.Large swimming pool for adults and another one for children, sun terrace equipped with sunbeds and parasols. Garden area, bar-terrace and children's playground. Delfi children's club (high season) with its own mascot, workshops and activities. Elegant bar-lounge overlooking the pool area. Games room.New Servigroup boutique with souvenirs, gifts and accessories.For the youngest members of the family (in high season), the hotel has a miniclub with blackboards, desks, paintings, handicraft workshops, music and children's films, all supervised by qualified staff.Entertainment programme in high season and live music at night.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered/outdoor parking spaces (supplement): 134.Rooms:243 rooms with superb views: air conditioning, heating, full bathroom, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and electronic safety locks.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 
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Also Known As:
Servigroup Torre Dorada Hotel Benidorm
Torre Dorada Benidorm

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