Our first trip to Benidorm. Hotel was recommended by our tui rep.
The hotel is located close to the old town and within walking distance of the beach although there us an incline back to the hotel which some may fund difficult.
The rooms are well equipped, we requested a low floor over looking the pool and was not disappointed. A kettle was provided on request and milk and tea bags were readily available.
The room was cleaned and towels changed daily. A bath and shower were available although the bath was quite small.
Bar service was exceptional, we upgraded to the gold package for branded drinks and cocktails, it was well worth the extra 35euros per week.
Restaurant service, staff were excellent. Food was overall of a good standard but there's always room for improvement and this could include a greater variety of vegetables, show cooking and theme nights. On occasions the selection of food was limited but it was always well cooked and fresh.
Pool area didn't seem adequate for the size of the hotel, although we did not experience any issues obtaining a sun bed. No reserving sun beds.
Entertainment was mixed, some excellent and some not so good.
Overall a relaxing break in a hotel which should be proud of the excellent service provided by all of their staff.More
- Free Wifi