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“First visit won't be last”

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Hotel Benidorm Plaza
Ranked #29 of 192 Hotels in Benidorm
Certificate of Excellence
Pilar de la Horadada
Level 6 Contributor
163 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“First visit won't be last”
Reviewed January 2, 2014

Once past the very colourful entrance inside was a typical four star hotel with a spacious reception area where the staff were very pleasant and helpful. The lift was accessed by swiping room key which I felt was a novel and good idea as access was restricted. Our room was on tenth floor, pleasantly furnished with twin beds as requested, flat screen tv with several "English" channels. Beds were very comfortable with lovely crisp cotton sheet!! Bathroom contained a four piece suite with shower in bath, full compliment of toiletries - both rooms spotless. Bar area was on lower ground floor with a good variety of beverages from tea, coffee etc., to a good choice of cocktails. Breakfast in the dining room had a good choice from a buffet and freshly cooked full English . Outside the covered swimming pool was really warm and two members of our party took full advantage - deposit of 45 euros was required to hire two pool towels! All area paved very few plants to soften the atmosphere also a children's play area. Hotel is located within easy reach of both old town and beach. Would we stay here again? The answer is yes!

  • Stayed January 2014, traveled with family
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Helpful?
4 Thank TopsyR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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849 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (163)
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English first
Blackpool, United Kingdom
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 29, 2013

As a couple this was our first Christmas break away. Excellent accommodation, courteous staff and great cabaret. This was our second visit and we would recommend the hotel to all and we will certainly be returning again.

Room Tip: As the hotel was around thirteen stories high we requested a ground floor room the hotel accommodate...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Stickamor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 3 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed December 24, 2013 via mobile

Staying at the benidorm plaza was a decision I came to after reading the reviews posted here and looking at location it seemed a better choice of hotel couldn't be had.

How wrong was I!!!!

The location of the hotel is great, but that's where it stops.

Four star rated? I don't think so. The rooms are basic to say the least, that I can get over, but what I can't get over, is your complete lack of privacy. You can hear every word, every sound from adjacent rooms, even down to the other guests using their bathrooms. If we can hear them they can hear us!!!! Awful!!!

Back to the rooms, no tea
Making facilities in the rooms, you get twin beds mirror a tv on the wall and one plug socket. Oh but you can sit on the balcony and listen to the other guests scrape chairs and tables constantly.
I
stupidly forgot to bring an iron, no worries I thought most hotels have one you can use or rent, not this one, had to buy one (never mind needs must) but can't even use it as there is only on socket so I can't find any where to iron ha ha.

The restaurant is ok, breakfasts are best, dinners not so good, but you can find something, the fish has been nice.

The bar staff are very friendly, the restaurant staff are ok, but tend to prefer their own. The reception staff a little bit stern and serious.

Today is Christmas Day and they are having a gala lunch which starts at one, as we are only Half board, we would have to pay 75 euros each if we wanted to dine at lunch today!!! Pretty steep. So we are off to tapas alley which is great.

I have stayed in benidorm
Before at the calypso. A far better hotel all together. Albeit further along the coast. Guests at the plaza are mostly elderly and return year after year, I for one will not return and I urge you to think very hard before you make your decision.




  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank toonannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review, December 30, 2013
Dear guest,
First of all thank you for your comment on tripadvisor. We are sorry to read that you didn't like the hotel. About the Chstmas Lunch, it's true, it has an extra cost because we offer first a cocktail in the hall and after that a complete Christmas Menu served at the table.
About the design of the room and the iron we take note of your comments.

Yours sincerely

Anouk Petit - Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level 4 Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed December 24, 2013

We have just returned from 2 weeks in benidorm, staying at the hotel benidorm plaza.
This hotel is very good and very clean.
The staff are all very cheerful and helpful.
We have stayed here before so they all recognised us and made us very welcome.
The dining room staff are all very good.
We will be staying here again as we feel it is in the right position. Not too far from the beach, the old town and the park. The centro bus station is just two minutes walk away and buses run regularly to Altea and Cala finistrat.
We would like to wish all the staff and their families and very happy Christmas and look forward to seeing them all in 2014.

  • Stayed December 2013, traveled as a couple
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Helpful?
Thank cyprusfriends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review, December 30, 2013
Dear friends!

Thank you again for your nice comment, and of course thank you for all your visits to the Benidorm Plaza. We all wish you to a very Happy New Year and we hope to see you soon back at the Benidorm Plaza!!

Yours sincerely
Anouk Petit - Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bordeaux, France
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 21, 2013

Spent one night there and was pleasantly surprised for the price, clean rooms, bit tatty round the edges, bathrooms well equipped and nicely done! Could have done with more reception staff as was waiting ages behind 2 people when i was waiting to check in

  • Stayed December 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank GillnNigel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level 4 Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed December 14, 2013

booked with jet2 holidays at the last minute and the Benidorm plaza was best hotel for where we wanted to be, next to the old town. we have no fault with the hotel per say, the food was good, our room was impeccably cleaned and daily. our only complaint is the noise from adjacent rooms, the walls are incredibly thin so much so you could hear people talking, not just voices the conversations they were having, people going to the loo and snoring thru the night! and if we heard another chair being scraped along the floor !!!!

  • Stayed December 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank eddieandian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review, December 30, 2013
Dear Eddieandian,

Thank you for leaving us your comment on tripadvisor. We are glad to read that you were satisfied with our hotel. We are sorry for the noise troubles, we are working on it.
Looking forward to welcoming you again. Yours sincerely

Anouk Petit - Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradford, United Kingdom
1 review
Reviewed December 12, 2013

we have stayed at this hotel 3 times over our 50 plus visits to benidorm,we choose this hotel because you are guaranteed not to be facing a brick wall,unlike the avinida,food,staff,rooms,good,will like

  • Stayed October 2013, traveled as a couple
    • Value
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Review collected in partnership with Low Cost Holidays

Helpful?
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelbenidormplaza, Director de Relaciones Públicas at Hotel Benidorm Plaza, responded to this review, December 26, 2013
Dear Paul,
Thank you for your comment and for your visits to the Plaza, we hope to see you many more times. Thank you!

Yours sincerely
Anouk Petit - Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Benidorm Plaza

Property: Hotel Benidorm Plaza
Address: Via Emilio Ortuno 18, 03501 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Benidorm
#34 Family Hotel in Benidorm
#36 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Benidorm Plaza 4*
Number of rooms: 228
Official Description (provided by the hotel):
Located a few meters from Levanter Beach, right in the heart of downtown Benidorm, the hotel has become a point of reference for thousands of tourist. Modern, welcoming, smart and offering a fantastic culinary experience, it is without a doubt the best option for you and your family. From here you will be able to find the wide range of leisure activities Costa Blanca has to offer. Welcome to Benidorm. ... more   less 
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Also Known As:
Plaza Hotel Benidorm
Benidorm Plaza Hotel

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