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“Brilliant”

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Hotel Benidorm Plaza
Ranked #30 of 192 Hotels in Benidorm
Certificate of Excellence
Walton, Surrey
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Brilliant”
Reviewed April 23, 2012

Great hotel, great food, great staff, wonderful holiday... 4 th visit for us !!!!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank DickoSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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810 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Alicante, Spain
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 22, 2012

Just had a 2 night stay at the Plaza. First impressions, "tacky" on the outside, awful colours! Looked like a down town brothel!!!! Room was tiny, in comparison to other hotels we have stayed at in Benidorm. On the plus side, it was immaculate. New bathroom with excellent power shower.would have liked the option of a bath too. Towels that actually covered the body, as opposed to tiny ones you get in some hotels, nice and fluffy too. Air-con only available from June - Sept, room was way too hot, not an option of sleeping with patio doors open as we were on ground floor. Disappointed re jacuzzi, NO WATER IN IT!!!!!! Advertised as facility, so should have been available!! Food excellent, staff in dining room very pleasant and helpful, shame this wasn't extended to Reception staff too! Underground parking available (limited spaces) was expensive at €15 per day!

Room Tip: stipulate your requirements before you travel.
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mand884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgend, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 7, 2012

having just come home from benidorm, (7/4/12), my partner + i can only say mostly good about the "plaza",the room we had was the best yet,(been to b/dorm 4 other times) clean roomy,fab bathroom/modern shower etc,room was cleaned everyday,towels changed when needed, we were full/board food was nice,though they seemed reluctant to change menu to much,it was allways hot,and tasted ummmm,there's mostly spanish at the plaza,but on the whole they were nice,polite people,we're def going there again,location is on edge of old benidorm away from the "noise"of centre benidorm,only one fault we found was that the wall's seem to be thin,as we could hear next room talking quite clearly,but then again are'nt all hol hotels the same?

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank glyn101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 5, 2012 via mobile

Just returned from a week at The Hotel Benidorm Plaza and we were a little concerned about a week in such a resort but WOW!!! The hotel is in a very good location on the edge of the old town and only a few minutes walk to the lovely beach. We arrived just in time for lunch and we were delighted with the quality and variety of food on offer at the buffet. There is always lots of salad options as well as several hot dishes to choose from as well as the freshly cooked meat and fish options on the open griddle kitchen. The hot food choices changed every day and there was always something tasty to try, even for our fussy teenage daughter!

The hotel itself is spotless with a small army of cleaners sweeping and bleaching everything in sight. The rooms are cleaned daily with fresh towels if necessary. The beds are a little bit hard but that is fairly normal in hotels. There is a TV in the room with a few English language channels incl. Sky News. The shower in our room was really powerful and there was always lots of hot water. Again the bathroom is cleaned every day.

Our room on the tenth floor overlooked the pool area and with a sea view. There was a nice sea breeze to keep the room cool and air con is available in the summer. A nice balcony with the usual table and chairs. The pool is a little disappointing as it is encased in a PVC cover but it is nice and warm and the cover keeps the noise down.

The hotel staff were all very friendly, particularly the dining room team who are always on hand. Drinks are not too expensive in the dining room with a good choice of wine at reasonable prices for the bottle. The Thomson rep was very helping in organising an early breakfast on our day of departure.

If you have any reservations about staying here then don't take my word for it - try it for yourselves. Highly recommended and we will be going back soon.

Stayed April 2012
Helpful?
15 Thank Jerry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 31, 2012

Glad to have been back again after a 3 year wait. The staff are fantastic and look after everybody in a friendly way. Food was great and always something to wet the appetite. Bar prices are very reasonable with good special offers during the day. Rooms were spotlessly clean with fresh towels etc every day. Loved every minute of our stay. Would definatley recommend.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank clarr0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 12, 2012

Just back from the Benidorm Plaza. This was our umpteenth visit and we were pleased to see a lot of old faces still there after the refurbishment.Nice to see many returning guests who we had met before.
Reception was once again very helpful and managed to fulfill our requests and answer any questions we had.
Room was good and had everything we needed.
We once again enjoyed our experience in the dining room with very good service from Lawrenzo and his staff ( Juan, Miguel, Tariq Mohammed Rocio and the rest). There was plenty of choice for our taste.
Thomson rep T.J. also very helpful.
See you all next time we are in Benidorm. Keith & Yvonne

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank UkKeith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 2, 2012

just returned from a 4 night stay at this hotel. Booked through Booking.Com, and requested a double bed, with bath. First of all key would not work in door, so after struggling for ages trying to open it, eventually got another one, and found instead of the nice room in the picture on Booking.Com, a small twin bedded room, no bath and a shower instead. Man on reception, unhelpful and refused to change rooms, worse still the beds were so hard and uncomfortable, same for the pillows, so we got very little sleep. No air conditioning, room unsufferably hot so had to sleep with patio doors open. Breakfast average, think they try to do some kind of English food, but definitely falls short. The hotel is supposed to have been refurbished, but the colours are awful and there is no comfort. No free wifi in rooms either, I have stayed in 2 star hotels that have been better and would not recommend this hotel to anyone.

Room Tip: pick a hotel closer to main nightlife, as its a very long walk
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank daisylisburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Benidorm Plaza

Property: Hotel Benidorm Plaza
Address: Via Emilio Ortuno 18, 03501 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Benidorm
#34 Family Hotel in Benidorm
#36 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Benidorm Plaza 4*
Number of rooms: 228
Official Description (provided by the hotel):
Located a few meters from Levanter Beach, right in the heart of downtown Benidorm, the hotel has become a point of reference for thousands of tourist. Modern, welcoming, smart and offering a fantastic culinary experience, it is without a doubt the best option for you and your family. From here you will be able to find the wide range of leisure activities Costa Blanca has to offer. Welcome to Benidorm. ... more   less 
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Also Known As:
Plaza Hotel Benidorm
Benidorm Plaza Hotel

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