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Sandos Monaco Beach Hotel & Spa
Ranked #11 of 192 Hotels in Benidorm
Certificate of Excellence
GreenLeadersGold level
Reviewed March 15, 2013

staff brill great choice of food lovely big rooms hotel spotless 5mins oldtown/newtown/beach/ entertainment fair but so much to do outside of hotel would go back anytime great hotel great poll aera slow cooking lunch /and evening meal.wine/beer on tap in resturant

  • Stayed: July 2012, traveled as a couple
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8  Thank tonytwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,183 - 2,189 of 3,518 reviews

Reviewed March 15, 2013

Just as we had hoped for a short out of season break.
Only downside,small indoor pool but spa is very good.
Perhaps the seating could be improved for couples in the restaurant. Also turn off the T.V. when acts are on stage. Our first visit to Benidorm
was most enjoyable, in no small way due to this lovely hotel. We intend to return and would recomend the Sandos

Room Tip: High corner rooms have a sea view
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  • Stayed: March 2013, traveled as a couple
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5  Thank 186402Nigel65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

This is a fantastic hotel, not perfect but nearly there it just needs a little fine tuning.
Really in a good location, Opposite a park on a pedestrianised walk way, 5 min from the sea front, 10 min from the old town and centre. 15 to 20 min from the clubs.
The Adults only is such a relief you can really relax without kids running around all day. On the negative side some of the Hen Parties are worse than kids at 2 or 3 am after a night out on the lash.
The staff are the most friendly hard working staff I have ever encountered. If a que forms at the bar they soon put extra staff on. We never had a long wait for service. That said there is one young barman with a chip on his shoulder but at least he is just as offensive and sarcastic to the Spanish as he is to the other nationals and treats all guests with equall contempt. Out of all the staff at the hotel he is the only bad apple so not a bad ratio. On the other hand Rachel in the restaurant is so good hard working and friendly I would love to be able to bottle what she has and bring it home. Nothing is to much trouble and she is so happy in her work and seems to have a short cheerful word with all the guests.
The food is of a good quality and there is plenty of choice. All tasts are well catered for. Carvery for lunch and evening meal.
Serve yourself with drinks during meal times. Cava and freshly crushed juice at breakfast if you wish. Good quality coffee or tea out of a vending machine for breakfast. The real mcoy fresh ground expresso ,contardo e.c.t. from the bar 10 am till 12 pm
The drinks are all of a good quality and we felt that the extra to upgrade to superior just to sit isolated in a glass room with branded drinks and bottled beer that you have to serve yourself and have a bath robe,slippers and tea making facilaties in your bedroom at 29 € per day was not worth it and rather over the top and snobby.
The hotel is all inclusive so long as you do not drink bottled beer or water.
Bottled beer 2€ water 1€ per litre. So in theroy an achoholic can drink a bottle of Vodka free of charge but you have to pay for a bottle of water. I did say nearly perfect hotel.
The rooms are spacious and well decorated. Lovely spacious bathroom. The beds are firm but comfy and the maid kept our room spotless. No tea making facilaty in the room unless you upgrade. We had two rooms both had a large balcony.
Entertainment some good some rubbish. The Abba tribute act are by far the worst I have ever encountered and they nearly cleared the concert hall. Then stormed off stage early because one of their old fashond cable mics were faulty.
Plenty of seating both inside and outside the hotel. While we were there the hotel was nearly fully booked and we had no problem getting a seat or sunbed.
We did not use the spa but felt it was a little overpriced for what it offered.
We had a great time with the friendly guests of all nationalities. The Spanish guests seemed very friendly, polite and not of the pushy type we have encountered in some hotels. The hotel staff really made a posative difference to our holiday.
We are hopfully going to return at the end of the year so that says it all.
Well done Sandos Monaco and thank you to all but one of the staff.

Room Tip: You can buy bottled water from a nearby supermarket 1€ for 6 ltr. Turn left out the hotel and left...
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  • Stayed: March 2013, traveled as a couple
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8  Thank neilcmerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2013

we stay at the Sandos from 8th march to 11th..
we were on the 13th floor with lovely views (higher the better)
the food was good but not much choice on evening meals (hot meats)
short walk to the beach.. nice little gym (which i used but found very hot not air con on)
evening entrtainment was good.. bar staff were all friendly n smiley..
very clean hotel
overall we enjoyed our stay and will be returning to this hotel..

Room Tip: higher the better..
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  • Stayed: March 2013, traveled as a couple
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2  Thank Hannah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013

Stayed at the Sandos Monaco from the 2nd till 10th march 2013. The hotel itself is great. Situated right in the middle of the old and new towns, 2 minutes from the beach and all the bars & nightlife, café Benidorm, Sinatra’s etc.
Staff in the hotel is first class especially the reception area (Carmeli) and bars. They were always polite and helpful and nothing was too much trouble. The maid service did however let the hotel down, it was poor, with dust in the rooms once she had cleaned and the floors were hardly ever mopped. We had glasses in our room which took 3 days to get taken away as one example.
We booked the select club option and personally didn’t think it was worth the extra money for all you get, a safety deposit box which would cost approx €21 for a week, bath robes & slippers which you DON’T get to keep. The fridge gets a bottle of hotel cava, 2 beers 2 water and 2 bottles of fizzy lemon & 2 fizzy orange. Once you have drunk these the fridge does not get replenished even with water but reading the brochure and the hotels web site you should get the water replenished. You get use of the select lounge, with numerous premium brand drinks mostly bottles i.e. Tia Maria, Smirnoff etc. the fridge which has bottles of Heineken, cava & wine and soft drinks.
One thing that I think the hotel need to look at is the way in which they allow select club guests to have premium brands. When we arrived our room wasn’t ready so we went to the bar near the pool and I ordered a bottle of Budweiser but was told I would have to pay for it which I declined. I eventually got a bottle of Heineken and was told that if I wanted any more would need to go into the select lounge even though I had my silver wrist band on, showing I was a select guest. Basically if you wanted a bottle of Bud or Heineken at a normal bar you had to pay for it but you could get only Heineken in the select lounge.
After some explaining from whom I think was a manager I was allowed to keep the bottle. The select lounge does not offer Budweiser only Heineken in the fridge. The select lounge offers numerous bottles of premium brands but god forbid if you wanted a bottle of Bud because maybe some people can’t drink spirits !!. You also can’t take ANY drinks out of the Select lounge.
The buffet menu covered a wide variety of tastes and was always well presented and hot. It did sometimes get repetitive although it must be hard to rotate the menus all the time. Rachel in the restaurant was brilliant chatting to guests, making them feel welcome.
The night time entertainment needs to be completely revamped because in a word it was terrible! The entertainment one night for example was “The bubble man” with his big soapy bubbles, something you would take a 5 yr old to see bearing in mind this is an adults only hotel. Allot of people were playing cards which they had brought with them.

  • Stayed: March 2013, traveled as a couple
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2  Thank colzy1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2013

Just came back from a week at this hotel for my 50th birthday. I could not fault this hotel for anything the rooms are very spacious and nicely decorated and the bathroom is fab with a bath and a shower. The choice of food is excellent and not once was anything cold it was all very hot and fresh and plenty of choice. Racquel the entertainment lady is great and the hotel should hold on to her. We never had any problem at the bars and there was always lots of staff on. I would certainly come back to this hotel and would highly recommend it to anyone.

Room Tip: Ask for a room ending in 12 or 13 as these are the end rooms and are bigger with the best views.
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  • Stayed: February 2013, traveled with friends
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6  Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2013

Just got back from the above hotel,generally good throughout but lacking the little bits to make it 4*.
Food very repetitive and if it wasn't eaten one day,it was back on menu the next.
The carpet on level 3 was not hoovered the week we were there and was very bitty by the end of the week.The rest of the hotel was generally clean but sometimes feet sticking to the floor in public areas.
Two tiny bits of soap on arrival which were not replaced all week.
Staff encountered were all very keen to help and very pleasant apart from one surly barman.
General view is fair standard but lacking little touches generally offered by 4* hotels.

  • Stayed: March 2013, traveled as a couple
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1  Thank Eddygeordieguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandos Monaco Beach Hotel & Spa

Address: Avenida Periodista Emilio Romero 11, 03503 Benidorm, Spain
Phone Number:
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Benidorm
#3 Spa Hotel in Benidorm
#6 Family Hotel in Benidorm
#10 Luxury Hotel in Benidorm
#12 Romantic Hotel in Benidorm
Price Range: $106 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Monaco Beach Hotel & Spa 4*
Number of rooms: 199
Official Description (provided by the hotel):
Sandos Monaco Beach Hotel & Spa All Inclusive, Adults Only +16, is located near to Playa de Levante (450 m) and to Benidorm centre. It has 199 rooms with two individual beds, flat satellite TV, air conditioning and heater, bathroom with hairdryer, terrace with views and free WiFi, plus minibar and safe (extra charge) It also provide a program called Select wich offers additional services besides the usual current all-inclusive. Among these, there are all kind of falicities at the arrival and in the room, such as a bottle welcome bottle of cava, or minibar and safe for free, as well as discount and access to the Select Club Lounge. The falicities have an outside pool and Jacuzzi, cafe-bar, and show cooking and buffet restaurant. As well as parking, gym, spa, sauna and Wellnes Centre (extra charge). ... more   less 
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Also Known As:
Sandos Monaco Hotel And Spa
Sandos Monaco Hotel Benidorm
Monaco Hotel Benidorm

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