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Sandos Monaco Beach Hotel & Spa
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Reviews (3,712)
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2,289
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All reviewsselect loungeselect packagebar staffold townbranded drinkslovely hotelplenty of choicepool areatwo double bedsall inclusive hotelshow cookinglarge bathroombottle of cavagala dinnerevening entertainmentsomething for everyoneall inclusive package
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2,750 - 2,755 of 3,712 reviews
Reviewed December 29, 2011

Stayed a the fantastic sandos monaco over the christmas week , all we can say is people who moan about this hotel have not stayed in good hotels. We have stayed in a lot of hotels inthe past even 5***** . and this hotel is simply the best by far. The hotel is only a short walk to the old town , and if you want the beach it is only about five mins walk from the hotel . The rooms are really tastefully decorated with really comfortable beds , the food selection was very good and the staff in the restaurant were brilliant and always there to help . The christmas gala meal was great"" the food choice was fantatic there was something for everyones tastes , The christmas day meal was fantastic*** there was so many choices to choose from and there was plenty of wines to choose from , again there was something for every one and to add that special tough ever lady was given a rose as they went into the restauranton christmas day. The entertainment was good and there was also bingo if people wanted a game and gabriel worked really hard in every thing she did , she went out of her way to help anyone nothing was a problem. The bar staff were the best we have ever met in any hotel we have stayed in, they were always happy and always joking as well as doing an excellent job . To be totally honest we have never seen so many friendly and polite staff has we did at the sandos monaco. So a special thankyou to all the staff and managment for our lovely stay at your hotel, and we shall be back next year. THE SPRAGG FAMILY.

  • Stayed: December 2011, traveled with friends
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16  Thank carolo56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancescGualdo, Gerente at Sandos Monaco Beach Hotel & Spa, responded to this reviewResponded December 30, 2011

Dear Carolo59,

Thank you very much for your review in Tripadvisor. I am happy to know that you enjoyed your holiday at the Sandos Monaco. The positive comments help us to keep working hard to improve our guest satisfaction.
We will be looking forward in seeing you again in the sunny Benidorm at the Sandos Monaco
Best Regards. Francesc Gualdo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2011

Hi we are off again to benidorm on monday this will be our 3rd stay at sandos monaco and cant wait, we love the hotel the location the staff, roll on monday.

  • Stayed: March 2011, traveled with friends
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2  Thank tinkers69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2011

Stayed for a 4 night break at the Sandos Monaco in the first week of December, we experienced a problem with the Company we had booked with but the staff at the Hotel were excellent and did over and above what could be expected to make sure that everything was sorted for the return journey.
The Hotel is centrally located and only a short walk to the main bars and shops of Benidorm, in a quiet area . The rooms are tastefully decorated and have one of the most comfortable beds in, our balcony was at the front of the Building and got the sun in the morning and had a sea view. The Bathroom was spacious, with fresh towels provided every day if required, the only critisism is that the temperature of the water in the shower is inconsistant and you play a leap out of the water game each time you use the shower.
Having read some of the subsequent reviews of the restaurant I would disagree with some of the comments, there is a wide selection of food available at lunchtime and dinner time, with salads and with fresh vegetables, when we stayed the food was warm and plentiful, it is not surprising that some of the dishes which appeared at lunchtime appeared in some form again in the evening, this is to be expected, but there was a choice which should suit all palletts, there is wine, beer and soft drinks available throughout mealtimes and the bar is only next door where you can ,on the standard All inclusive rate have some premium labels available.
The spar offers some special deals and is well worth looking at, the staff are helpful and attentive and offer good value for money.
All in all a good place to stay and would look to going back. Would however liked to have had a kettle in the room.

  • Stayed: December 2011, traveled as a couple
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3  Thank swifty69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancescGualdo, General Manager at Sandos Monaco Beach Hotel & Spa, responded to this reviewResponded December 28, 2011

Dear Swifty69,
Thank you very much for your time in writing your review and happy to hear you enjoyed your stay at the Sandos Monaco. We hope to see you again in the near future and we remind you can have more information and make your reservation at sandos.com.
All the best from the Sandos Monaco team. Francesc Gualdo

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Reviewed December 25, 2011

this was a great hotel in all areas except the food ,the chefs dont taste the food or they would know it was lacking in flavour .everything was tasteless or tough and the choices together were not right for example fish no chips meat no potatoes just frozen small sliced round circles of tasteless frozen food must have been really cheap they were put out every lunchtime and dinnertime. food out at lunch was out again at night ,sweet table an utter disgrace nothing of value on this table,such a shame as the rest of hotel was 4 star but food was 2 star

Room Tip: ask for end room to the front
  • Stayed: December 2011, traveled as a couple
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6  Thank genie2scotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancescGualdo, Gerente at Sandos Monaco Beach Hotel & Spa, responded to this reviewResponded December 27, 2011

Dear Genie2scotland,

First of all thank you for your review in Tripadvisor. Concerning some points of it I would like to make some comments. Firstly, I would like to remind you that I personally spoke to you several times and you gave me your opinion regarding the buffet. We could see together our internal questionnaires and the food quality and variety satisfaction from our customers. Their satisfaction was over 90% during your stay, and their opinion was positive regarding the food standards. As I told you, I comunicate your personal impressions to our chef . The feed back from our customers is very important and always help us to improve our clients satisfaction.
Best Regards. Francesc Gualdo.

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Reviewed December 23, 2011

We stayed at this hotel in November 2012 and chose it because it promised to offer a really good all inclusive package for a reasonable price. It was also rated 4 star and the spa was an attraction. We felt that it delivered on all it's promises; the food was excellent, fresh and varied; the drinks choices and brands were all good and the general accomodation was what I would expect of a good 4 star hotel. The hotel was also very clean and comfortable in all its facilities. The only criticism that I could find was that you felt you were sun bathing in a bar area at times because the space for this is restricted to the terrace if you want the sun (and the space around the pool small) but that wouldn't put me off going again.

Try the spa too even if you aren't into that sort of thing. For 10 euro you can have 2 hours in the diml lit pool with different jazuzzi's and then take advantage of the sauna and steam room too. If you feel like treating yourself then the massages were all good - oh, and the gym is free if you feel like it.

When you find a good hotel it's tempting to stay there but do go out and about. It was my first time to Benidorm and I wasn't expecting the best from the resort (we just wanted a cheap all inclusive holiday and any winter sun was a bonus) but I was really impressed by the Old Town, the shops and the tapas bars. We also hit the main festival week (totally unplanned) so there was a carnival atmosphere everywhere.

All in all a really good hotel and holiday. I would reccomend it if you like your all inclusive.

  • Stayed: November 2011, traveled as a couple
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5  Thank Sunshinesarah1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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