This was our third stay at the Helios within the past 12 months. We emailed the Helios a few weeks before our stay to request 2 rooms next to each other with a pool view on a higher level which was honoured on arrival. The hotel rooms were both very clean, as it is throughout the entire hotel. The pool area has a bar and plenty of sun loungers. The pool itself is brilliant. Its clean, warm and generally well maintained. The pool attendants were always on hand and I thought that the service that they provided for assisting disabled holidaymakers in and out of the pool was superb. Despite the hotel being set within an excellent location, close to bars, shops and the beach, the noise levels are really low so you can relax throughout the day and sleep very well at night. This visit we had the pleasure of getting to know the Entertainment Staff - Carlos and Sofyan. Throughout the day they held activities for both children and adults including shooting, darts, pool and water football. Into the evening they held disco's for the children and generally kept everyone entertained. These guys worked long hours and had smiles on their faces morning noon and night. Because of them I'd rate the Hotel Helios Service as EXCELLENT.
Thank you Carlos and Sofyan and the Helios team for such a fantastic stay, see you all again soon. Clyde, Liam, Scott and Donna.
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- Also Known As:
- Helios Hotel Benidorm