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“Someone is having a laugh-Not Us!”

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Hotel Helios Benidorm
Ranked #21 of 192 Hotels in Benidorm
Certificate of Excellence
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Someone is having a laugh-Not Us!”
Reviewed November 24, 2007

On arrival at the HELLious we were "confronted" with Miguel -probably the most dour and unhelpful receptionist in Spain. (and I speak Spanish)
We spent a week here in mid November 07 and wanted to leave after our first evening meal. The food was atrocious and was similar to school dinners in the 60's. There were many guests that had been there for two weeks and had lost the will to live.

Our main reason for visiting Benidorm was due to it being fiesta week and normally the place is buzzing - it was - but with literally dozens of stag and hen parties (from the UK) the streets were inevitably full of drunks at any given time of the day and night.

We both enjoy a laugh as most people do whilst on holiday but we have decided Benidorm no more!

Some Hotels are "tired" and need a lick of paint BUT I am afraid that the Helios is a terminal case.

There are a choice of many hotels in Benidorm PLEASE DO NOT choose this one. You will be bitterly disappointed and will eat out every night!
Kind regards
Harry & Maggie

  • Liked — Leaving
  • Disliked — Location and Food
  • Stayed November 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank oldSunLovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (578)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cumbria
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 19, 2007

My boyfriend and i stayed at the helios for a week with our 9 year old twin boys. The hotel was very clean, beds made everyday and towels changed every day too. We arrived late in the evening and were given a picnic tea to take up to our room which consisted of sandwiches, fruit, boiled eggs and bread rolls with tins of pate. Also bottles of water which came in handy due to the fact it was 30 degrees when we arrived! The buffet style breakfast and evening meal was passable and not repetitive which i had read about before we went. The only bad experience i had of the food, was a bread roll that i picked up and found there was some sort of insect embedded in it! Can happen anywhere though i suppose. The pool was clean but the hotel ruled no ball games or floating airbeds etc to be used at anytime. The gift shop in the hotel was only open i think once while we were there, although we were usually out and about most of the time so perhaps missed the opening times! The nightlife is right on your doorstep, but i can honestly say that it didnt disturb me at all, even into the early hours. The only real disappointment of our stay at the hotel would have to be the nightly entertainment. The resident DJ was simply awful and went from one extreme to the other with his selection of music. The old 70's and 80's songs were played every night, but he also insisted on playing 1950's so called classics to which no-one actually got up and danced to all the time we were there, plus some rather poor spanish dancing which was accompanied by a spanish speaking woman introducing each dance to which we couldnt understand a word of! For children there wasnt much in the way of entertainment but was a couple of pool tables by the bar/pool area and internet access inside the hote foyer which staved off the boredom as us adults enjoyed a relaxing drink after our evening meal! Overall i and my family enjoyed our stay and would return to Benidorm, but perhaps try another hotel just for the experience, as the helios caters more for the spanish holiday makers, rather than us. There is loads to do in and around Benidorm if you have children and the beach, if you fancy a cheap day in the sun! I would recommend it to anyone wanting a fun and carefree break with the family! Oh and if theres a few of you, then its cheaper to get a taxi rather than the buses that run (just a little tip to save some cash!) to the attractions such as the water park and theme park. I would defo say visit the zoo as its really well set out and can fill in a full day. There is also a small water park attached for which you get free entry to when you purchase your entranve tickets to the zoo. Unfortunately, we spent so much time looking at the animals and following the tiger trails etc that when we got to the water park at 7pm it had closed! Never mind though, the day out was worth every euro!

  • Liked — The cleanliness
  • Disliked — The entertainment
  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank nixxilix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 18, 2007

I have just arrived back from helios hotel and i must say the hotel was fantastic, rooms were a normal size enough room for two people and very clean, the cleaners came around everyday! The food was great it was something diffrent every night and if you are a fussy eater like myself there was always something there for you to eat! The hotel itself was spotless! Everyone was really helpful esp the man who shows you to your table at food times. The entertainment in the hotel was ok but theres better entertainment out in the bars and clubs! The hotel was close to everything which was an advantage i didnt have to walk far when i was drunk at night!! Overall the hotel and benidorm is an amazing place that was my second time there and i will defo be going back next year!

  • Liked — WHERE IT WAS SITUATED
  • Disliked — THE LIFTS TOOK FOREVER
  • Stayed September 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank WEEDM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Helios Benidorm

Property: Hotel Helios Benidorm
Address: Avenida Filipinas 12, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Benidorm
#18 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Helios Benidorm 3*
Number of rooms: 283
Reservation Options:
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Also Known As:
Helios Hotel Benidorm

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