We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“magic cafe & magic holiday”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Magic Cristal Park Hotel
Ranked #64 of 192 Hotels in Benidorm
Reviewed October 24, 2012

we stayed in the magic hotel from the 8th oct - 21st 2012 and we have to say we wasnt dissapointed.The staff and the maids were excellent, Him and Her in the magic cafe entertainment were amazing every night- providing laughs fun & good music and quizzes.We won a few times the chatteur-*hite but gave it away.We have been going there for a few years now but we do recommend that you go there as we will be going back there again soon.

Room Tip: rooms on the south side
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank carolstyles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this reviewResponded October 30, 2012

Dear Customer,

I would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park has different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel.

We also have internal and external audits that measures the satisfaction of our customers. In our establishment there is a high index of guests that repeat year after year,and this makes us very proud, even so we still work hard to meet your expectations.

Formula 24 Guarantee of Satisfaction. If in 24 hours your expectations have not been fulfilled, you have the right, by using our formula 24 guarantee of satisfaction, to cash in (with no costs for cancellation except services already consumed) and we will help you to find another accommodation, including in another chain. You holidays are our priority.

Thank you again for your comments which are received in a positive direction and in a spirit of continuous improvement.

Best regards
Ana Sanz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (2,708)
There are newer reviews for Magic Cristal Park Hotel
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

821 - 827 of 2,708 reviews

Reviewed October 11, 2012

We didn't particularly rate the rooms and some updating is needed but - the staff, especially Trevor, the reception staff and the maids were excellent. Him and Her in the Magic Cafe entertaining were amazing every night - providing laughs, fun & good music - and so were the other guests most of whom go back year in year out (this says a lot about the hotel)
We met some lovely people and hope to go back again
Location -excellent - Pool very nice and views from roof terrace - superb

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank dave22bmw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this reviewResponded October 13, 2012

Dear Customer,

I would like to I thank you for your comments, we appreciate this comments because hey help us to improve day by day. Magic Cristal Park has different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel.

We also have internal and external audits that measures the satisfaction of our customers. In Magic Cristal Park there is a high index of guests that repeat year after year,and this makes us very proud, even so we still work hard to meet your expectations.


Thank you again for your comments which are received in a positive direction and in a spirit of continuous improvement.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2012

Great week at the Cristal Park our 1st Holiday in Benidorm, Staff really nice especially Charly in the Restaurant, thanks for being charming & happy every mealtime. Next to Him & Her in the Magic Cafe they are both Excellent & put in a Tireless Performance every night aided & abetted by Trevor behind the bar. Overall our stay was a most enjoyable experience topped off with good food. Already looking for a return deal for next year. Thanks Cristal Park

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank colin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this reviewResponded October 13, 2012

Dear Customer,

At Magic Cristal Park we have planned with passion the All Inclusive holidays. In Magic Costablanca We put in the same heart and soul as our clients when they choose us. We are pleased to hear that you enjoyed your stay with us.

We appreciate you taking the time to input this review, as we continue to strive towards providing a quality service for all our clients and value all the opinions received from our guests to help us achieve this goal.

Yours Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2012

Stayed at the magic hotel the wekend 27th of sept, and I have to say i wasnt dissapointed. A freindly warm greeting and explanation of how the hotle works was great and all the staff was freindly towards us. The room was clean only disspaointing thing was we thought we had a balcony and we didnt but other than that was happy. The food was very good always a nice selection, the spanish resraunt always seemed the better option with more variety of local food. only comment was sometime the hot food was cold but they did supply a microwave to meet your needs which was nice, or they would tell you when the next fresh batch was coming. I have to say what made our weekend was the entertainment and the bar staff especially trevor at a night time. Him n Her are a blast at cater to their guests so well, our first night she got to know us what we liked and what msuic we liked, the next night she knew our names , played songs we reuqested and just included us which i thought was ace. Such a good duo who didnt feel anyone left out. Such good vocals also and very funny and quick witted, there was various ages all there and i thought she catered to everyone amazing !!! trevor was ace and had banter as well the most frendliest bar man there. all in all a good weekend but have to say the highlight had to be the entertainment was spot on ! loved it him n her are exceptional lovely couple with a lovely talent !

  • Stayed: September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank mouseketter87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this reviewResponded October 13, 2012

Dear Customer,

I would like to I thank you for your comments, we appreciate this comments because hey help us to improve day by day. Magic Cristal Park has different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel.

We also have internal and external audits that measures the satisfaction of our customers. In Magic Cristal Park there is a high index of guests that repeat year after year,and this makes us very proud, even so we still work hard to meet your expectations.


Thank you again for your comments which are received in a positive direction and in a spirit of continuous improvement.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2012

although we stayed at the fenicia hotel,we went to the cristal park every night to visit the magic cafe.the resident duo,him and her(andy and annmarie)are absolutely brilliant,they are very talented and also work their socks off to make your holiday an amazing and enjoyable experience.keep up the good work.

Stayed: October 2012, traveled with family
2  Thank failworthjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this reviewResponded October 13, 2012

Dear Customer,

I would like to I thank you for your comments, we appreciate this comments because hey help us to improve day by day. Magic Cristal Park has different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel.

We also have internal and external audits that measures the satisfaction of our customers. In Magic Cristal Park there is a high index of guests that repeat year after year,and this makes us very proud, even so we still work hard to meet your expectations.


Thank you again for your comments which are received in a positive direction and in a spirit of continuous improvement.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2012

Just returned from a great week in Benidorm where we spent every evening with Ann-Marie and Andy (Him and Her) entertaining us in The Magic Cafe in the Magic Cristal Park Hotel. If you enjoy pop,rock, or folk music this is the place for you. Every song is performed professionally, with enthusiasm and talent not seen in a long time! (Does Simon Cowell know about them?) From Meatloaf ("Dead Ringer") to Manilow ("Mandy") and from "Sweet Child of Mine" (Guns and Roses) to "Sweet Caroline" (Neil Diamond) they never put a foot wrong or sang a wrong note. The brilliant entertainment coupled with amazing bar service by Trevor made it a joy! We stayed in a different hotel but were drawn back to The Cristal time and again by the entertainment.

Stayed: October 2012, traveled with family
3  Thank Alicesgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this reviewResponded October 13, 2012

Dear Customer,

In Magic Costablanca We appreciate you taking the time to write this comment , as we continue to strive towards providing a quality service for all our guests and value all the reviews received from our customers to help us to improve day by day.

At Magic Cristal Park we have planned with passion the All Inclusive holidays we offer our customers.

I an pleased that you enjoyed your stay with Him&Her, They are working very hard for offer tthe clients the best show.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2012

Arrived midnight on 29 Sept. Reception Staff Pleasant/Courteous. Room small, but clean/adequate. Maid Service Excellent; clean bed linen/towels daily. Air-Con switched-off on 1st October, room was a sweat-box! Meals were tasty, massive choice. Location good/minutes walk to centre of Old Town/Beach. Bar Staff friendly, especially Jose/Trevor. Courtesy Shuttle bus to other Hotels in Magic chain, where you could use facilities and have All Inclusive meals. Anne Marie & Andy in Magic Cafe put on a fun-filled nite always. Lifts were slow & packed with Spanish Elderly folk, so we just used the stairs. A Holiday is what you make it, - We both met lots of interesting people, We forgot the negatives, and Rocked-On with the Positives! Had a Superb week at The Cristal Park. Thank You Everyone! xxx.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ScotsBenandRuth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this reviewResponded October 13, 2012

Dear Customer,

I would like to I thank you for your comments, we appreciate this comments because hey help us to improve day by day. Magic Cristal Park has different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel.

We also have internal and external audits that measures the satisfaction of our customers. In Magic Cristal Park there is a high index of guests that repeat year after year,and this makes us very proud, even so we still work hard to meet your expectations.


Thank you again for your comments which are received in a positive direction and in a spirit of continuous improvement.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Benidorm hotels
0.2 mi away
Hotel Magic Fenicia
Hotel Magic Fenicia
#73 of 192 in Benidorm
967 reviews
1.4 mi away
Magic Aqua Rock Gardens
Magic Aqua Rock Gardens
#48 of 192 in Benidorm
2,317 reviews
1.8 mi away
Servigroup Torre Dorada
Servigroup Torre Dorada
#35 of 192 in Benidorm
920 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Servigroup Pueblo Benidorm
Servigroup Pueblo Benidorm
#38 of 192 in Benidorm
2,233 reviews
0.3 mi away
Hotel RH Sol
Hotel RH Sol
#42 of 192 in Benidorm
229 reviews
0.5 mi away
Villa Del Mar Hotel
Villa Del Mar Hotel
#5 of 192 in Benidorm
2,745 reviews
Show Prices
Show Prices
Show Prices

Been to Magic Cristal Park Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Magic Cristal Park Hotel

Address: c/ Ruzafa, 14, 03501 Benidorm, Spain
Phone Number:
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#44 Family Hotel in Benidorm
#44 Romantic Hotel in Benidorm
Price Range: $66 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Magic Cristal Park Hotel 3*
Number of rooms: 458
Official Description (provided by the hotel):
Located in the heart of Benidorm, facing the park L'Aiguera and close to all amenities: shops, restaurants, entertainment, etc ... and just 500 meters from the famous Levante Beach. Magic Cristal Park, magical holidays in the heart of the Capital of Tourism and near all services ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline, Booking.com, Orbitz, Hotwire, Cancelon, TripOnline SA and Evoline ltd so you can book your Magic Cristal Park Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Magic Cristal Park Benidorm
Cristal Park Benidorm
Hotel Magic Cristal Park

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing