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Servigroup Castilla
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All reviewsunfinished buildinggreat hotelold townbenidorm palaceyellow brick roadpool areafree nightservi groupquiet locationhotel is spotlessplenty of choicefree ticketsquiet at nightplenty of sunbedsreception staffrio parkthe dining room staff
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Reviewed July 12, 2013

We holidayed at the Castilla from 15-25 June 2013. We were very impressed with the location, which was a reasonable walking distance to both the old and new Benidorm. The hotel was spotlessly clean throughout, well-maintained and our twin room and balcony was spacious and very comfortable. We were on the 9th floor, but as lifts were easily accessed. The staff were always keen to please and when we experienced a fault with our electricity access card, this was promptly attended to by the hotel maintenance man. Bathroom, toilet and floors throughout were cleaned every day. Towels, bedding etc again, immaculate. I cannot praise the staff highly enough. The standard, variety and quality of the food was among the best we have ever tasted. We complimented the restaurant manager several times during our stay and often some friendly "banter" with the waitresses

Room Tip: All rooms are quiet.
  • Stayed: June 2013, traveled as a couple
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1  Thank Lagantripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013

The best thing about this hotel has got to be the staff. The reception could not do enough to help. The restaurant is pretty good for the buffet food with a pretty good selection with pleasant waiters. Location is good. Close to the beach and bars which is a very good thing as the entertainment was pretty much no existent and the bar shut down at 12.

Room Tip: not a family hotel , pool is not that great and no kids club. Really nice staff and good location for easy reach to bars and entertainment.
  • Stayed: July 2013, traveled with friends
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Thank Leisa306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2013

the castilla is a lovely hotel with nice rooms and very clean pool area, food was excellent and always a great choice, good location for old an new town, staff were very friendly, have been to benidorm 4 times now and would definately stay in this hotel again

  • Stayed: April 2013, traveled with family
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2  Thank kay1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2013

We popped down to Benidorm for a couple of nights with our two children (1yr boy and 4yr girl). Hotel was clean and modern but on arrival in the room, the decor was rather dated and the cabinet housing the fridge and safe was already broken. The television remote was also broken in that the batteries dropped out but still worked. That being said, the staff were lovely and the food (we were on a full board offer) was very good. They did try to convince us to pay parking (we did for first night, €10) when it turned out there is free road parking all around that district. The hotel was primarily for British tourists (given its location in Bendorm). The town has a Spanish side and a British side depending on your preferences. If you want chip butties and cheap beer, the are around the hotel is for you. If you prefer tapas and raciones then a 15 minute walk will take you to the Spanish side of town. Generally would recommend it but only once you understand what you are getting.

Room Tip: Lower levels better as only two lifts to cater for all floors and in big demand at meal time.
  • Stayed: June 2013, traveled with family
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3  Thank Eugene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2013

Rooms are always clean and tidy Breakfasts superb. Just the right distance from the night spots but quite in an evening. UK TV channels staff always helpful. No single rooms but no supplement great for the single traveller. Book via there web site for great discounts and free transfers.

Room Tip: Go for a high floor if possible for less evening noise.
  • Stayed: June 2013, traveled solo
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3  Thank 52Travellerjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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