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“Lovely rooms good food”
5 of 5 bubbles Review of Servigroup Venus

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Servigroup Venus
Ranked #8 of 191 Hotels in Benidorm
Certificate of Excellence
Alicante
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Lovely rooms good food”
5 of 5 bubbles Reviewed April 5, 2013 via mobile

I have stayed at loads of hotels in Benidorm and have to say this is really lovely. Easy parking (10 euros a night) friendly staff, spotlessly clean. Rooms refurbished in march so they are lovely. Restaurant was busy but easy to get a table and food was nice and freshly cooked. Had a sarnie in the cafe and it was lovely toasted baguette and lots of drinks were 2 for 1. Really nice restaurant and bar staff. Location good and probably amazing if u want to party as its right on the doorstep of a lot of the bars. There isn't a huge amount for kids at the hotel. It's cold just now but the pool lools really lovely. The views from the terrace is nice. Big wide open views across the palm trees to the Helios hotel. Would stay here again for sure.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PennyPicante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,625 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (678)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
birmingham england
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 4, 2013

stayed at the hotel venus for last 2 weeks in march 2013
lovely clean hotel, staff are so friendly and helpful
food was varied, something for everyone restaurant was bright
and airy.
Management gave me a twin room on top floor (910) which had great views.
I sat on balcony at night with a cup of coffee and admired the view of all
the streets lit up and of the Hotel Pueblo.
There are no faults with this hotel at all.

Antonio on reception is the most patient person I know, Conchita my made kept my room spolessly clean and was very cheerful and happy.

Well done Servigroup for employing GREAT STAFF

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank lizBirminghamEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Yorkshire, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed April 2, 2013

just got back from 2nd visit to venus.even better this time hotel has been refurbished rooms spotless all areas clean and tidy.Staff briliant so helpful,food very good quality something for every taste.Pool spacious plenty of sun beds and very few children would suit elderly people more than young ones. the whole hotel is geared up for wheelchairs.All in all best place ive stayed in in benidorm and will be returning in september.I travel alone and made very welcome

Room Tip: rooms on pool side get plenty of sun
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  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank christine m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed April 1, 2013

The rooms are clean, well equipped with TV, wi fi and fridge...and if you are cold, the radiator actually turns on! The showers are well controlled and there is always hot water! There is never a long queue for the lift, and there is ample food in the dining room to meet all tastes. The whole place is run efficiently, and the repair man, should you need him, is always fast to arrive and polite and efficient! I personally, haven't tried the Hotel bar, but it is always busy, so I expect that to be excellent too!

Room Tip: All the rooms are the same, well equipped etc, but I do believe the Pool view rooms get the sun. Of...
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  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank pamela c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakefield, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed March 31, 2013

this was our second visit in a 4 month period ,and you couldn't put a cig paper between the two visits,good food (not as good as mother used to make) spotlessly clean,really friendly staff,two drinks for the price of one,for instance:two double brandys for a couple of euros,not bad eh.only let down really was the entertainment,this was a bit on the weak side ,with pro singers 3 nights a week and a not very good english speakingD.J. but hey this is spain so dont excpect the palladium every night. overall its a lot better than the biggest part of the hotels in Benidorm.

Room Tip: allways ask for a pool view,after all they dont put pools in the shade
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank honky38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 30, 2013

Just returned from Hotel Venus having stayed there 4 nights . Hotel is in a fantastic central location ,close to shops and bar.Hotel staff are so polite and friendly. buffet style restaurant has something to cater for all tastes however cakes are especially nice and plenty of them .Cleaners seem to be busy all day but that just proves what a fantastic job they do because this hotel is spotlessly clean everywhere you go . Would definately go back and would definately recommend

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank debbie w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Littleborough, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed March 27, 2013

i have just returned back from the venus 16 excellent days ,again we could not fault the staff who are always on the go.with booking direct we got free tickets to benidorm palace which if you have never been was excellent ,well worth going.we had late check out till 3pm.the staff are always helpful if you need any help or information the wiifi was great you save on phone bills.the rooms are cleaned daily,fresh towels,fresh sheets you can"t fault any of the staff.My only complaint was they dont put air con on till late june,i had to buy a fan,i think you should have choice to have on or not,they should put it on the website that it is not always avaliable,and i would have enquired before i booked but will be booking again later in year...

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank barbara528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Servigroup Venus

Property: Servigroup Venus
Address: Avenida Filipinas 13, 03503 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Benidorm
#8 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Servigroup Venus 3.5*
Number of rooms: 366
Official Description (provided by the hotel):
Location: - The Hotel Servigroup Venus is very well located just 300 m. away from Levante Beach, and other resort facilities. Facilities and services: - There are two buildings communicated by an elegant reception with access to public rooms: restaurant, bars and lounges. - Large sun terrace and a superb freeform swimming pool for children and adults provided with sunbeds and parasols (electrolysis disinfection), summer bar and surrounded by a tropical garden. Children’s playground. - Dracma Cafe with live music and a delicious cocktail menu to enjoy. - Entertainment programme. In July and August day entertainment for children and adults, and night entertainment including live music and open air musical shows at the hotel terrace. - Gift shop. - Free wifi connection throughout the hotel, including outdoor areas. - Internet connection at reception (supplement). - Panoramic lift. - Hotel-owned covered parking spaces (supplement): 155. Rooms: - 366 fully equipped rooms: air conditioning (depends on the season) and heating, bathroom, hair dryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and electronic safety locks. The twin rooms have 2 single beds and if the room is occupied for three people, we will add an extra bed. - The hotel also has twin rooms accessible for disabled people with 2 single beds (no balcony / no extra beds possible / advanced booking by phone or email). The bathroom is fully equipped with a shower and elements such as barriers and sink without base. Restaurant: - Restaurant with buffet service and “show cooking”. The buffet offers an exquisite and balanced Mediterranean cuisine, national and international dishes, delicious desserts, special themed menus, special celiac menu on request and options for people with allergy problems. Committed to quality: - ISO 9001:2008 Certification awarded by AENOR, for quality management of "accommodation and dining-room services", and the international equivalent “IQNet Quality System”. Fire and safety installations adapted to current European regulations. ... more   less 
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Also Known As:
Servigroup Venus Hotel Benidorm
Hotel Venus Benidorm
Venus Hotel Benidorm
Benidorm Hotel Venus

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